English 
H
Rating: 4 out of 5
Impeccable service
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 1, 2 and 4 stars
Reset filtersF
Rating: 4 out of 5
no problem
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M
Rating: 4 out of 5
Availability, staff, easy contact and quick response. All good. Order received, everything is fine but the fuel filter should be avoided. The screen is too long and blocks the fuel intake. So unusable.
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R
Rating: 4 out of 5
I thank Pieces Bateaux for exceptionally accepting the exchange of a part I ordered that was not suitable. Perhaps a more visible warning on the site about the slight differences between 2 very similar parts would be desirable to warn the buyer not to make a mistake.
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D
Rating: 4 out of 5
The quality of the anodes is average
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J
Rating: 4 out of 5
Fast shipping, compliant with the order
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V
Rating: 2 out of 5
I did not receive the order, the relay point has no package.
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O
Rating: 4 out of 5
I am happy and satisfied with my order
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R
Rating: 1 out of 5
Order took a long time to arrive and once the parts were received the most important part was broken... I hope to at least have a good responsiveness from piecesbateaux.com
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A
Rating: 4 out of 5
Well arrived on time
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A
Rating: 1 out of 5
Hello. I received my order after at least 15 days. The box was opened. A part is missing from the box. And..
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B
Rating: 4 out of 5
The team responds quickly to questions.
The shipment of the items is very fast and of good quality.
The price is a bit high for my taste.
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The shipment of the items is very fast and of good quality.
The price is a bit high for my taste.
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
Delivery too long
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A
Rating: 4 out of 5
delivery a bit long
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A
Rating: 4 out of 5
Hello,
A good service without unpleasant surprises but a delivery time announced a bit long.
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A good service without unpleasant surprises but a delivery time announced a bit long.
A
Rating: 4 out of 5
good,
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A
Rating: 4 out of 5
PERFECT WELCOME. Chaotic delivery; three delivery notices announced and postponed without the possibility of rescheduling despite a phone call to the carrier.
Only one fixing screw in the opened bag.... how many at the start.
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Only one fixing screw in the opened bag.... how many at the start.
A
Rating: 4 out of 5
Everything would be perfect for the purchase made except for the delivery provider!
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A
Rating: 4 out of 5
Merchandise conforms
Delivery time respected with fast shipping.
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Delivery time respected with fast shipping.
A
Rating: 4 out of 5
Order conforms, careful shipping - but +1 week delay without information.
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A
Rating: 4 out of 5
Hello, long to receive the parts. Best regards.
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A
Rating: 4 out of 5
Delivery quite fast.
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A
Rating: 4 out of 5
Very good.
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A
Rating: 1 out of 5
very very very long order to arrive, very disappointed
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied with your order.
Your order from Saturday, April 6 was processed on Monday, April 8.
However, the seal you ordered required a supply delay.
Your order was shipped as soon as all references were received.
We remain at your service.
Best regards.
We regret that you were not satisfied with your order.
Your order from Saturday, April 6 was processed on Monday, April 8.
However, the seal you ordered required a supply delay.
Your order was shipped as soon as all references were received.
We remain at your service.
Best regards.
A
Rating: 4 out of 5
Very good value for money
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A
Rating: 4 out of 5
Satisfied with my order, fast shipping.
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A
Rating: 4 out of 5
Deadlines respected, good telephone assistance.
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A
Rating: 1 out of 5
Too long to deliver more than 1 month
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied with your order.
Your order from Saturday, March 23 was processed on Monday, March 25.
The water pump kit ordered was not available at the time of your order.
We kept you informed of the manufacturer's delay.
Your order was shipped as soon as we received the kit, namely on April 17.
It is still positive to have been able to provide you with a complete water pump kit for an engine from 1984, as most parts have been removed from manufacturers' programs.
We remain at your service.
Best regards.
We regret that you were not satisfied with your order.
Your order from Saturday, March 23 was processed on Monday, March 25.
The water pump kit ordered was not available at the time of your order.
We kept you informed of the manufacturer's delay.
Your order was shipped as soon as we received the kit, namely on April 17.
It is still positive to have been able to provide you with a complete water pump kit for an engine from 1984, as most parts have been removed from manufacturers' programs.
We remain at your service.
Best regards.
A
Rating: 1 out of 5
I was supposed to be delivered on Friday the 19th following an email and I was delivered on Saturday the 20th in the morning without a word to warn me, a day wasted waiting for nothing, very unhappy
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied.
We never communicate a delivery date, only the shipping date, as we do not control the delivery times and the uncertainties of transport.
Your order was shipped on April 17.
90% of orders are delivered within 48 hours, but it happens that carriers experience disruptions.
We remain at your service.
We regret that you were not satisfied.
We never communicate a delivery date, only the shipping date, as we do not control the delivery times and the uncertainties of transport.
Your order was shipped on April 17.
90% of orders are delivered within 48 hours, but it happens that carriers experience disruptions.
We remain at your service.
A
Rating: 4 out of 5
fast shipping
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A
Rating: 4 out of 5
Products delivered as ordered but delivery times a bit long compared to other suppliers.
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A
Rating: 4 out of 5
Original part and deadlines respected!
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A
Rating: 4 out of 5
Speed, responsiveness, quality of products
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A
Rating: 4 out of 5
Compliant
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A
Rating: 4 out of 5
*Nothing to report
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A
Rating: 2 out of 5
correct delivery well packaged, the case is far from worth the price asked for the plastic hardware very sensitive breaks easily, the cables do not correspond to the motors on the kit, yet sold by them, and finally the ordered items are not taken back if they do not correspond to what you need I am very disappointed with this order.
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
A
Rating: 4 out of 5
R.A.S, correct delivery and on time.
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A
Rating: 4 out of 5
Received the parts as per the order
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