Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2023
Parts conform to the original. Excessive shipping costs
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2023
Reliable site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2023
Delivery ok and goods correspond well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2023
Good service, efficient team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2023
Very good, I don't give 5 stars just because the shipping costs are a bit too high otherwise nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2023
I find this site very good and the delivery is quite fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2023
In line with my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2023
It is easy to find the parts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2023
ORDER OK JUST THE DELIVERY INDEPENDENT OF THE SELLER DELAY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2023
Fast and reasonable price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2023
An interesting and trustworthy site even though I regret that the indication of availability of the part within 15 days should have been mentioned before the order. But well, it's not an extreme gravity... I will reuse their services...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/08/2023
I ordered a part on August 22, 2023.
At the time of my order, the delivery time was displayed as 15 days.
The payment was immediate.
And my part just arrived (on October 17, 2023).
Then I was explained that they have no stock on site and depend on the manufacturer and its availability.
But in this case, do not state delivered within 15 days....
I could not enjoy my boat at the end of the season because of this part on hold and this stockless sales policy.
I will never order from this site again.
And I regret having done so.
In short, AVOID ...
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Response from Pieces Bateaux
Hello,
We understand that you were not satisfied with the delay but are surprised by the content of your review. We have communicated several times with you regarding the delay of your order.
Indeed, the usual delay has been greatly exceeded by the manufacturer, but we are subject to the monopoly position of the manufacturers regarding original parts.
Isn't the main thing that we managed to obtain the part before it was discontinued? Because you know very well that parts for your engine are becoming increasingly difficult to source, knowing that Johnson-Evinrude has stopped the production of engines.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2023
Speed of delivery and compliant with the order. If needed, I would order from this site without any problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2023
Complicated delivery within the deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2023
We have received our order and are satisfied with the way Piècesbateaux works with us. Thank you for your collaboration and see you next time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2023
Easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2023
Delivery time respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2023
Good material received quickly just a bit expensive I find but well I needed it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
Top-notch salespeople. Being in a DOM TOM, they provided me with a quote very quickly. I just hope to receive a small commercial gesture next time, given the orders placed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2023
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2023
Clear site, order well picked up / Only point to improve with the carrier who does not notify of the change of relay point and therefore does not give the possibility to choose it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2023
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2023
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2023
Product excessively expensive. Coal sold individually!!! But service, follow-up and product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2023
Parts (for repairing sea water pump) received within the announced deadlines, of good quality, although the original bearings are tightly fitted on the shaft, the new ones slide easily, time will tell if they slide too easily.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2023
A bit hard to find the parcel relay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2023
The ordered part is a bit wider than the original but forcing a bit it fits...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
Great service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/08/2023
Preparation time too long and shipping costs really excessive.
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Response from Pieces Bateaux
Hello,
Your order of 22/8 was shipped on 24/8.
It was specified on our site a supply delay of 3 days from the order reference (not in stock). The processing time of your order is compliant.
Regarding shipping costs, these are clearly displayed on our site. It should be noted that shipping costs are becoming more and more expensive, and we are not more expensive than another merchant.
We remain at your service.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
First order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/08/2023
I had an advisor on the phone for a distributor cable, I placed an order, and one of the ends does not match. Very disappointed.....
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Response from Pieces Bateaux
Hello,
We do not understand the problem. You contacted us to order a distributor and a hose for your engine. The recommended parts match your engine. But you only ordered the hose and not the distributor.
If you use the hose with another distributor, it may not fit.
But we are not responsible for that.
You can contact us to see if it is possible to replace the fitting so that you can use the hose.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2023
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2023
Delivery within four days, quick response, well advised by an assistant, nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2023
Good relationship with the customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
Part corresponds well to the order. Well packaged!
Delivery time a bit long, probably due to the August 15 bridge and the following weekend!
Best regards, Christian.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2023
The part was delivered under the contractual conditions of the order. However, the blackmail regarding availability is unacceptable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
One major dissatisfaction is the delivery method. Delivery by Colissimo is far too long: order placed on the 14th and delivered on the 22nd. Moreover, delivery against signature requires being present at home. This blocked me for 2 days of leave. Not cool. This provider should be avoided.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/08/2023
I have been waiting for my delivery since August 2.
No news
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Response from Pieces Bateaux
Your order was shipped on 14/8.
The carrier contacted you on 18/8 and you provided your instructions.
The package is on its way for delivery.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2022
Their supplier was unable to provide the requested item despite all their efforts, the boat part was immediately refunded, bravo to you.
The website is easy to navigate!!
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