Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 412 published reviews

5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 15/01/2019 à 18h45 following a purchase from 02/01/2019

satisfied with my order, thank you.

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Acheteur Vérifié

Published on 15/01/2019 à 15h51 following a purchase from 22/12/2018

excellent site, perfect order processing

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Acheteur Vérifié

Published on 15/01/2019 à 13h14 following a purchase from 26/12/2018

Very fast shipping, very serious, well done!!!

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Acheteur Vérifié

Published on 15/01/2019 à 09h12 following a purchase from 07/01/2019

I was satisfied with everything! The product and the delay.

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Acheteur Vérifié

Published on 15/01/2019 à 09h12 following a purchase from 05/01/2019

I recommend

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Acheteur Vérifié

Published on 15/01/2019 à 07h39 following a purchase from 20/12/2018

Good site and competent.

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Acheteur Vérifié

Published on 14/01/2019 à 09h21 following a purchase from 07/01/2019

Very good for the order and the condition of the material

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Acheteur Vérifié

Published on 10/01/2019 à 18h16 following a purchase from 27/12/2018

Not easy to find parts for an old engine, but I found them here. Package received on the scheduled dates despite the holidays. Well done.

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Acheteur Vérifié

Published on 03/01/2019 à 06h34 following a purchase from 17/12/2018

Perfect

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Acheteur Vérifié

Published on 03/01/2019 à 06h32 following a purchase from 18/12/2018

Perfect

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Acheteur Vérifié

Published on 02/01/2019 à 23h42 following a purchase from 14/12/2018

Very good

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Acheteur Vérifié

Published on 02/01/2019 à 12h24 following a purchase from 04/12/2018

I only received part of the order (a complete water pump kit). When I claimed the rest, they wanted to charge me for it, claiming it was included in the lot when it wasn't; Paypal resolved the issue.

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Acheteur Vérifié

Published on 28/12/2018 à 11h11 following a purchase from 08/12/2018

Fast shipping, that’s nice!

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Acheteur Vérifié

Published on 27/12/2018 à 09h26 following a purchase from 17/12/2018

Excellent advice from the entire team of professionals on the site, well done

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Acheteur Vérifié

Published on 26/12/2018 à 21h33 following a purchase from 07/12/2018

Perfect

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Acheteur Vérifié

Published on 26/12/2018 à 15h50 following a purchase from 18/12/2018

Serious and responsive

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Acheteur Vérifié

Published on 25/12/2018 à 09h01 following a purchase from 09/12/2018

Trustworthy site. Perfect

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Acheteur Vérifié

Published on 24/12/2018 à 09h03 following a purchase from 14/12/2018

Very good as usual

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Acheteur Vérifié

Published on 20/12/2018 à 08h16 following a purchase from 11/12/2018

Perfect and very fast

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Acheteur Vérifié

Published on 19/12/2018 à 07h46 following a purchase from 09/12/2018

Very good

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Acheteur Vérifié

Published on 18/12/2018 à 18h10 following a purchase from 19/11/2018

Regarding my order, I recommend this site, delivery time, price, and material are perfect!

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Acheteur Vérifié

Published on 18/12/2018 à 09h07 following a purchase from 04/12/2018

Perfect in every way

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Acheteur Vérifié

Published on 18/12/2018 à 09h07 following a purchase from 09/12/2018

Extremely fast delivery. Very good.

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Acheteur Vérifié

Published on 17/12/2018 à 09h15 following a purchase from 08/12/2018

Nothing to complain about, fast delivery, original part

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Acheteur Vérifié

Published on 13/12/2018 à 11h59 following a purchase from 06/12/2018

Competent and responsive

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Acheteur Vérifié

Published on 12/12/2018 à 19h36 following a purchase from 29/11/2018

Good but not all parts are available. To find another gasket (for the same carburetors), I have to either call or send an email to the technical service. Best regards

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Acheteur Vérifié

Published on 12/12/2018 à 16h47 following a purchase from 03/12/2018

Fast delivery. I am really satisfied with this site.

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Acheteur Vérifié

Published on 12/12/2018 à 08h56 following a purchase from 19/11/2018

very reactive

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Acheteur Vérifié

Published on 11/12/2018 à 09h55 following a purchase from 28/11/2018

Easy phone exchange, fast delivery

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Acheteur Vérifié

Published on 08/12/2018 à 07h01 following a purchase from 27/10/2018

Easy parts search

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Acheteur Vérifié

Published on 06/12/2018 à 13h33 following a purchase from 25/11/2018

Friendly and helpful team. Technical skills not bad. Very reasonable prices and fast delivery.
Just make sure that the material is compatible with your equipment before ordering.

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Acheteur Vérifié

Published on 06/12/2018 à 11h15 following a purchase from 21/11/2018

perfect

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Acheteur Vérifié

Published on 05/12/2018 à 22h56 following a purchase from 26/11/2018

Very good

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Acheteur Vérifié

Published on 30/11/2018 à 15h42 following a purchase from 07/11/2018

For an order placed and paid since November 7, 2018, for which I was assured that delivery would be at the latest by November 20. To this day, I still have not been delivered and without any explanation if I had inquired on November 19; by phone. Being a boat rental company, I intended to work regularly with you, I had already prepared another order but I think I will look elsewhere. Regards.

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Response from Pieces Bateaux Published on 04/12/2018

Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, we took care to inform you directly that the HELICE "BLACK MAX" MERCURY MARINER 40 TO 125hp 13-1/4X17 reference 77350A45 required a restocking from the Mercury factory which brought the availability of the item to our warehouses to November 20. We want to clarify this notion because it is not possible for us to estimate a delivery time in the DOM-TOM given the customs delay.
Mercury, from whom we are delivered every day, finally delivered us on November 22. To avoid any accumulation of delays, we decided to ship this item strictly the same day to your address in Martinique.
All our shipments benefit from tracking that allows you to be informed in real-time of the location of your package.
Unfortunately, we do not control the customs delays in the DOM-TOM which are very variable.
Our team that managed your package is at your complete disposal to offer you a commercial gesture to compensate for the delay and to count you among our more than 22,000 clients.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 30/11/2018 à 15h07 following a purchase from 21/11/2018

Very good for the ordered part

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Acheteur Vérifié

Published on 30/11/2018 à 08h54 following a purchase from 20/11/2018

Serious

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Acheteur Vérifié

Published on 29/11/2018 à 09h24 following a purchase from 20/11/2018

very good

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Acheteur Vérifié

Published on 29/11/2018 à 07h55 following a purchase from 14/11/2018

Nothing to complain about.

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Acheteur Vérifié

Published on 28/11/2018 à 07h55 following a purchase from 19/11/2018

stock and reactivity

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Acheteur Vérifié

Published on 27/11/2018 à 20h10 following a purchase from 17/11/2018

very serious site

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