Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 1, 2 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
Very good, finally someone who answers the phone on a website, pleasant and complete site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Excellent seller, impeccable customer service that assisted me with the return and refund of a part as it was an error in my choice and not a defective part. The items are of good quality at a more than reasonable price. You can order with complete confidence.
A.D
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
Very good site, fast and careful shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
great, very good follow-up and attentive to needs
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
Excellent site for boat parts.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
fast and fair
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
very good site. welcoming and responsive after-sales service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Don't change anything it's perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
Fast order quick package
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2017
exemplary
I asked for information on a part that I couldn't find on the site.
I filled out the information request form and the next day everything was resolved
fast delivery, very well packaged parts
great, responsive, fast, congratulations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
NOTHING TO SAY
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Very good and attentive staff.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2017
Serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2017
Thank you, great website, totally delighted with this company, best regards
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
No complaints with them, everything goes well, prices, packaging, tracking, nothing to say it's impeccable on my part.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2017
Perfect order tracking and timely delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2017
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
Perfect standard reception, very nice. Orders and parts perfectly matched my expectations.. I recommend this site. One remark, transport delays a bit long......
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
Very good, impeccable service, fast shipping.
Part conforms to the advertisement.
I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2017
Really to be recommended, serious company that respects deadlines.
I placed 3 orders for Belgium, really TOP ,,,,
They are always reachable by phone when you have a question which is rare when ordering online ...
Thank you girls ,,,,, Anaïs and Laure ...
Good continuation ..............
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
Fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2017
Very good boat parts site.
Fast and quality delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2017
Great boat parts site. I had made a mistake in a reference they refunded me the part after return.
Fast delivery for each order.
I highly recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2017
Satisfied with the product. Impeccable delivery times
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
So far good customer service and fast, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2017
Shipped and received in 3 days, nothing to complain about!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
Very good impeccable I recommend boat parts they are very serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2017
Perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
serious in delivery times
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/06/2017
No seriousness with the customer, 1 month to get a spark plug head.
Translated reviews
Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, indeed the Mercruiser V8 5.7L SKI ignition kit (1985-95) experienced a stock outage that was not reported to us by our supplier. Therefore, the update of our site did not follow.
We also have a habit of systematically notifying our customers one by one when the shipping delay is slowed down or a part is no longer available due to this type of stock discrepancy.
In this case, we always offer to refund the item if you are not willing to wait for the additional delay.
In your case, the decision was to wait. And we shipped the item via Chronopost Express at our expense.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2017
Very fast delivery and perfect follow-up. Impeccable service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
very happy with the order tracking. Irreproachable service !!!! very close to the customer !! of course I recommend !!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2017
For me, it's a fast service except for my first order where there was a shipping error on the order references, it's serious because it makes us lose time and money for the company. Otherwise, to regularize the situation, it's quick, and I would recommend others to work with you. Because for my next orders, I always trust your team.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
Great welcome and very well informed, fast delivery times.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2017
OK nothing to say.
Received on time!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2017
Reliable merchant, order for Belgium delivered without problems in 4 days.
Really to recommend,,, Good continuation...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2017
Very responsive and communicative with good prices: I will return
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2017
Competent team, fast shipping, to be recommended
Translated reviews
We use cookies for audience measurement and improving user experience.