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D
Rating: 5 out of 5
Perfect. Material perfectly matching the order, fast delivery. I recommend.
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
Summary of reviews
The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
Reviews 1, 3, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
This is several times that I order parts without knowing the references of the items. Moreover, I am in the Pacific and correspond with them by email.
I have always been very well advised.
Responses to emails are always quick and relevant. The manager is very patient and very available. I thank him very much.
The shipment is careful and fast too.
I highly recommend this site!
You can be confident.
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I have always been very well advised.
Responses to emails are always quick and relevant. The manager is very patient and very available. I thank him very much.
The shipment is careful and fast too.
I highly recommend this site!
You can be confident.
K
Rating: 5 out of 5
Good advice
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T
Rating: 3 out of 5
Impeccable site; regarding shipping, we are going to break the record for slowness; still haven't received the parts
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Response from Pieces Bateaux
Hello,
We are really sorry for the delay in the delivery of your order.
We will open a claim with the carrier to understand the reason for the problem.
For now, the tracking of the package is still active, which means it is still properly tracked.
We will get back to you if we have any additional information.
Best regards,
The team at piecesbateaux.com
We are really sorry for the delay in the delivery of your order.
We will open a claim with the carrier to understand the reason for the problem.
For now, the tracking of the package is still active, which means it is still properly tracked.
We will get back to you if we have any additional information.
Best regards,
The team at piecesbateaux.com
M
Rating: 5 out of 5
Great
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J
Rating: 5 out of 5
Fast and just what I asked for
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F
Rating: 5 out of 5
Very well done site, part delivered quickly in less than a week. Ideal
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R
Rating: 4 out of 5
In general, a good service, the only downside is that I did not receive original parts but competitor parts.
For the rest, everything is fine
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For the rest, everything is fine
A
Rating: 5 out of 5
I found what I wanted. Good and quick customer help in delivery questions.
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J
Rating: 5 out of 5
Order compliant. Nothing to report
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L
Rating: 5 out of 5
From now on, I will order my parts from this site. Parts delivered on time and a really practical parts catalog. I recommend...
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E
Rating: 4 out of 5
Very good site, compliant parts, just the delivery that takes 9 days, which may seem long if there is urgency. Nevertheless, I highly recommend.
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D
Rating: 5 out of 5
Well-made site, easy order. Delivery to a pickup point was quick, less than a week. The part was well packaged and arrived in perfect condition. Just need to assemble it.
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A
Rating: 5 out of 5
Very competent and efficient
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D
Rating: 5 out of 5
Perfect, very fast delivery, good prices, beautiful clear view of the different engine parts, lower unit, great, that's what I like
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J
Rating: 5 out of 5
Fast delivery, compliant product.
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M
Rating: 5 out of 5
Perfect, fast and efficient
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P
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Choice and quality, fast shipping.
I am the happiest.
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I am the happiest.
J
Rating: 4 out of 5
Good, the product perfectly matches my order, the only downside is that the tracking of the package leaves something to be desired, the contact with your services is impeccable, very satisfied with the response to my request and very well received, a big thank you to your collaborators, good winds to all!
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D
Rating: 5 out of 5
Parts conform and delivery ok
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C
Rating: 5 out of 5
Fast shipping and good quality.
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Y
Rating: 5 out of 5
Conforms to my expectations. Very serious site
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R
Rating: 4 out of 5
Fast shipping and no problem, but Chronopost messed up for 4 days to deliver to my home. I would have preferred to pick up the part at the post office or delivered by the mailman.
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Y
Rating: 1 out of 5
Order placed 15 days ago still not received
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Response from Pieces Bateaux
Hello, Your order from 9/07 was shipped on 15/07, in accordance with the availability time of the part indicated on our site. We have contacted the carrier and your order will be delivered to the relay point you chose on 22/07. We regret this particularly long shipping time independent of our doing. We remain at your service. Best regards, The PiecesBateaux.com team
D
Rating: 5 out of 5
Reactive, part received within the deadlines I recommend
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A
Rating: 5 out of 5
Perfect I highly recommend
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M
Rating: 5 out of 5
Very good service
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J
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Time order and delivery. Good impression of the service
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C
Rating: 5 out of 5
Part conforms to my expectations and fast delivery.
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P
Rating: 5 out of 5
Very good
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J
Rating: 3 out of 5
I don't think it's your fault but a week to receive a gasket is too long. We need to stop with colissimo!
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Response from Pieces Bateaux
Hello, Thank you for taking the time to share your experience. We understand your frustration regarding the receipt time of your gasket and we apologize for the inconvenience caused. Your feedback is valuable and encourages us to explore options to improve our shipping services. We appreciate your understanding and patience. Best regards, The piecesbateaux.com team
A
Rating: 5 out of 5
Perfect service
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F
Rating: 5 out of 5
Very professional Efficient and excellent follow-up I highly recommend!
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P
Rating: 4 out of 5
Part well received but we had no information about the delivery Finally everything is fine the engine still does not want to accelerate it chokes immediately
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A
Rating: 5 out of 5
The store team is particularly efficient and truly focused on customer satisfaction. Thank you!
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G
Rating: 5 out of 5
Serious and fast well done
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R
Rating: 5 out of 5
Very fast
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J
Rating: 5 out of 5
Perfect delivery and on time.
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