Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2023
I have nothing to say it's good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2023
Nothing to complain about kit reno carb except the price too high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2023
Very correct transaction
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2023
part too expensive, postage also too expensive for an envelope, unacceptable delays.
Services OK
regards
JPV.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2023
I received my package well thank you again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2023
Thank you for the speed of shipping and precise and clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2023
The sides would be missing to be sure of the purchase but fast and serious shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/07/2023
The part sent does not correspond
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Response from Pieces Bateaux
Hello,
Can you explain the problem to us?
You ordered the thermostat 14586.
If you have indeed received the thermostat 14586, it is not a delivery issue but a reference choice issue.
In this case, please provide us with all the information about your engine (brand, power, and serial number). We will then provide you with the reference of the thermostat corresponding to your engine.
Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2023
A week delay for delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2023
A few days without visibility on the delivery time.
The rest was very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2023
Good service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2023
The key is plastic, it won't hold.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2023
He probably saved me from engine damage. Thanks again to the technician and piecesbateaux.com.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2023
delivery not compliant with the order and impossible to reach them
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2023
21 days to receive my order when uship took 6 days to send it to me. I invite you to change carriers. 10 days for a delivery from Belgium, find the error!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2023
Order compliant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/06/2023
Hello, just at the time of the order or before be more precise about delivery dates. Otherwise, parts are perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2023
The product I received is not the right one, I have a RF problem, I would like to get a refund but I don't know how to do it. Thank you.
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Response from Pieces Bateaux
Hello,
You ordered 2 items. These are intended for different engine powers.
If they concern the same engine, one of the two items should indeed not be suitable.
Our sales department will contact you again.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2023
Overall nothing to say, just unlucky a part of the order was missing and blocked the rest, too bad not to have been contacted by phone to resolve it more quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2023
Too slow
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2023
A slightly shorter delivery time would be perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2023
Very easy to navigate the site, very good service, I recommend the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2023
I ordered flaps that were not the right ones. I contacted the site for a return. The response was quick and positive. As soon as received, the refund was made. I only give 4 stars for the shipping costs being too high for these small items.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2023
Good for the product and service, missing the delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2023
Good, but I lack information on the anodes, no one to respond to me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2023
The receipt of the package by Chronopost WITH signature is TOO restrictive (Obligation to be present). To be removed or allow the possibility to refuse it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/06/2023
Very good product. The only downside is the preparation and transport time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2023
The delivery to the post office was not great, it took 3 days to find my order!! Otherwise, part ordered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2023
almost perfect!!!! I had to modify the stainless steel plate under the turbine to be able to place it at the level of the forward/reverse selection axis!!! good delay, good delivery service! reasonable price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2023
Very good ...... Part as described and fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2023
Boat parts ok, delivery problem with Chronopost, package left at another address
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2023
Serious package but shipping a bit long without being notified
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2023
too bad I wasn't informed of the delivery day
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2023
My order has already taken a lot of time to be processed, and out of 3 pieces I only received one. And the one received is not complete. I got the fitting but not the collar that was in the item description
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Response from Pieces Bateaux
Hello,
Your order from 11/6 was partially shipped on 16/6 with your agreement.
We informed you that 2 references were unavailable because Mercury is currently unable to deliver them. We asked if you wanted to keep them as a backorder or if you wanted to be refunded.
Regarding the Sierra fitting you received, it is not delivered with the collar. You are confusing it with the Mercury fitting which is unavailable.
Best regards.
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2023
good responsiveness following the problem I encountered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2023
Perfect, I will reorder as soon as I need
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2023
Good products ... but expensive to ship (9.90 € for a 750ml antifouling at 25 €) !!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2023
Order compliant
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