Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews
5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2022
Very satisfied with your service. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2022
So far I have not received my order, but the service is perfect, the feedback is quite fast and the prices are reasonable that's why I chose the site; Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
Order compliant but a little long between order and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2022
good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/10/2022
My package was returned after the delivery person declared that I refused it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
Parts compliant with the order, very fast shipping, ordered from the island of Reunion. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2022
well nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2022
Site quite complete in terms of items.
However, the search engine is not intuitive enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
It's a shame to have used such a gray cardboard for shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2022
Hello, I am very satisfied with the speed of the parts, and the tracking of the packages, do not change anything, see you soon on the site for other orders, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
Nothing to complain about... confirmation and fast shipping... May need to review shipping costs for grouped orders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2022
Order compliant just the delivery costs are high.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2022
Good product just stock not up to date for my product otherwise good communication
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
Very good, good quality parts and in accordance with the description.
Fast delivery, nothing to complain about.
Correct prices except that shipping costs should have been included.
Thank you and see you on the next order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2022
Shipping costs too high compared to other sites
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2022
The cable a bit damaged on the black plastic of the sheath, please take this into account
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2022
Fast delivery but the parts do not match my tohatsu 6hp engine ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2022
Nothing to report, FAST SHIPPING, SEVERAL PURCHASES, NOTHING TO SIGNAL
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2022
Delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
What I ordered in a reasonable time at a price that, while not the lowest on the web, is acceptable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2022
efficient advisor and fast delivery, very good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2022
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2022
Fast shipping, corresponding parts and perfect packaging. Only the shipping costs are a bit exaggerated. To recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2022
Nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/09/2022
product conforms but delivery time largely exceeded. fortunately, it was not urgent.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2022
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2022
Delay between ordering parts and receiving them a bit long!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2022
waiting a bit too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2022
Package arrived without notifying me by email
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2022
Everything is okay except the manual in English?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/05/2022
3 months for an order
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Response from Pieces Bateaux
Hello,
We do not understand your rating.
We informed you as soon as you placed your order that the delivery time for the ordered part would be long. We kept you regularly updated with information received from the manufacturer. We offered you the cancellation and refund of your order, but you wished to maintain your order. This part was not available anywhere and therefore required patience. We understand that the wait was long, but there was no other solution and we are not responsible for it. The products from this supplier are in high demand worldwide.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2022
quick ok
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2022
the carburetor kit price is way too high!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2022
Very good site easy to use
I had in my order 1 item that was out of stock, they sent me an email to give me the timelines and to ask if I wanted to wait or cancel the item in question from my order (I canceled it, refund of the item in 1 week on my bank account)
All the other items received very quickly at the pickup point (1 week)
They replaced a Quicksilver item (fuel filter) with another brand (surely they did not have it in stock)
I recommend this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
The parts were delivered quickly. The only thing I would have to say is about the search for parts, some elements are missing to add, like the years of the engines, the types of engines to facilitate the search.
But otherwise nothing to complain about, very good site, well-stocked, it allows to group all orders.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/09/2022
Good quality material. Welcoming contact person. But... on the site, presentation of unavailable material (- 1 star)
For the second star less, please change the carrier, they let me down twice in less than 15 days with 2 different suppliers. Deliveries announced then canceled and impossible to get any information.
This can only be detrimental to your image!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
very short delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
Product conforms to the order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/08/2022
Bad, I am still waiting for my parts
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Response from Pieces Bateaux
Hello,
Your order was shipped on 9/9.
DPD informs us that the package was delivered on 14/9 to the relay point you chose.
It is therefore available.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2022
Easy navigation on the site, good and flawless delivery
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