Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 640 published reviews

5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 05/05/2022 à 11h06 following a purchase from 19/04/2022

Order and delivery are top-notch, nothing to say, super!

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Acheteur Vérifié

Published on 04/05/2022 à 21h01 following a purchase from 10/04/2022

After receiving my order, I noticed that something was missing or it was added, but it was not the original parts for the engine that were supposed to arrive, so I managed to find other used parts and not the 9 that I received, so I was missing a gasket and a spring, so I will never order from you again, thank you.

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Response from Pieces Bateaux Published on 05/05/2022

Hello,
We are contacting you following the receipt of your order.
We are surprised that you left a negative review without contacting us beforehand. Because we always seek to find solutions in case of a problem.
In your review, you indicate that the received parts are not original.
This is correct and it was clearly stated on our site as all items are listed with their brand. These thermostat kits do not exist as such in original.
You also indicate that you were missing parts.
After verification, all the parts you ordered were indeed shipped.
If you were missing something, or if a part was not suitable, you should not hesitate to contact us and send us photos.
We remain at your service if you need us.
Best regards,
The Pièces Bateaux team

Acheteur Vérifié

Published on 03/05/2022 à 18h27 following a purchase from 09/04/2022

I recommend this site, everything is OK

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Acheteur Vérifié

Published on 01/05/2022 à 17h54 following a purchase from 17/04/2022

After a call one week later to find out when I would receive the parts, 3 days later they were at home

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Acheteur Vérifié

Published on 30/04/2022 à 17h28 following a purchase from 24/04/2022

Very good product and fast shipping

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Acheteur Vérifié

Published on 24/04/2022 à 09h12 following a purchase from 10/04/2022

Delivery wait too long

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Acheteur Vérifié

Published on 23/04/2022 à 11h40 following a purchase from 05/04/2022

Very good. But shipping and carrier could be cheaper and more flexible. Mondial Relay rather than Colissimo.

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Acheteur Vérifié

Published on 20/04/2022 à 15h42 following a purchase from 02/04/2022

Responsiveness and quality products

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Acheteur Vérifié

Published on 17/04/2022 à 10h09 following a purchase from 01/04/2022

The delivery times are very good. Unfortunately for me, it’s not the right key that I received (not wide enough).

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Acheteur Vérifié

Published on 15/04/2022 à 17h12 following a purchase from 30/03/2022

High shipping costs for pickup at a relay point

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Acheteur Vérifié

Published on 14/04/2022 à 11h38 following a purchase from 23/03/2022

Great, delivery quite fast and contacts okay.

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Acheteur Vérifié

Published on 14/04/2022 à 10h38 following a purchase from 26/03/2022

Hello,
Like all pressed customers, a faster service would be a plus.

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Acheteur Vérifié

Published on 13/04/2022 à 17h08 following a purchase from 05/04/2022

All the parts I bought for my outboard motor (gasket; fuel filter; oils etc...) fit perfectly to my motor, it's great and fast delivery, ordered at the beginning of the week and delivered at the end.
Great, I hope it will be the same for my other orders

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Acheteur Vérifié

Published on 11/04/2022 à 18h04 following a purchase from 31/03/2022

delivery date not respected otherwise well packaged

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Acheteur Vérifié

Published on 09/04/2022 à 00h33 following a purchase from 30/03/2022

I have not received my package...

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Response from Pieces Bateaux Published on 09/04/2022

Hello,
Your package was shipped on April 1st.
Colissimo indicates that they tried to deliver the package to you on April 6th without success.
A new delivery was organized on April 7th also without success.
Colissimo indicates that the package is now available at your pickup point.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 05/04/2022 à 09h16 following a purchase from 12/03/2022

Good

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Acheteur Vérifié

Published on 04/04/2022 à 15h43 following a purchase from 31/03/2022

Order and delivery very fast in the case of the ordered part an additional precision would be welcome (for tohatsu 6-8 hp 2 and 4 stroke twin cylinders) Thank you

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Acheteur Vérifié

Published on 04/04/2022 à 14h10 following a purchase from 26/03/2022

MATERIAL RECEIVED AT DEPOT AND NOT AT MY ADDRESS AS REQUESTED

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Acheteur Vérifié

Published on 01/04/2022 à 18h03 following a purchase from 16/03/2022

satisfied

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Acheteur Vérifié

Published on 29/03/2022 à 09h06 following a purchase from 22/03/2022

Impeccable

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Acheteur Vérifié

Published on 28/03/2022 à 13h36 following a purchase from 18/03/2022

The order was announced within 5 days, I received it after 7 days. You might say there are two non-working days, but this was not indicated to me when ordering

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Acheteur Vérifié

Published on 28/03/2022 à 11h04 following a purchase from 03/03/2022

pieces arrived quickly.

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Acheteur Vérifié

Published on 27/03/2022 à 09h29 following a purchase from 22/03/2022

super very fast

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Acheteur Vérifié

Published on 24/03/2022 à 12h01 following a purchase from 16/03/2022

I paid for home delivery by colissimo and had to pick up my package at the post office due to a serious packaging issue, however, I have never been disappointed with any previous order.

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Acheteur Vérifié

Published on 24/03/2022 à 09h09 following a purchase from 06/03/2022

Nothing to report.

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Acheteur Vérifié

Published on 24/03/2022 à 08h43 following a purchase from 05/03/2022

the delivery date was not respected but satisfied with the products

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Acheteur Vérifié

Published on 23/03/2022 à 10h10 following a purchase from 13/03/2022

Parts conform to the description, fast shipping!

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Acheteur Vérifié

Published on 22/03/2022 à 09h02 following a purchase from 06/03/2022

Satisfied

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Acheteur Vérifié

Published on 22/03/2022 à 08h46 following a purchase from 07/03/2022

Everything is perfect. I only took a tank cap and a seal.

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Acheteur Vérifié

Published on 21/03/2022 à 22h52 following a purchase from 16/03/2022

Everything is fine, nothing to say about the quality of the fast and efficient service

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Acheteur Vérifié

Published on 15/03/2022 à 20h47 following a purchase from 10/03/2022

Easy to find what you want. I find that it lacks product details (ref, quality, origin). Very serious because after ordering they asked me for the serial number of my engine to be sure to send me the right parts. Incredible for me, I loved it.

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Acheteur Vérifié

Published on 14/03/2022 à 15h21 following a purchase from 08/03/2022

Despite a phone call to be sure of the compatibility of the parts. Confirmed by your technician, the parts are not compliant. Very disappointed

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Response from Pieces Bateaux Published on 15/03/2022

Hello,
Can you tell us more about the problem you are experiencing? We are always listening to our customers to find solutions.
Best regards.

Acheteur Vérifié

Published on 14/03/2022 à 10h36 following a purchase from 06/03/2022

Very good site, complete I recommend
Just a bit expensive on some items

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Acheteur Vérifié

Published on 14/03/2022 à 08h20 following a purchase from 06/03/2022

good !! I received a -10% voucher in my order, I would have preferred to receive it earlier!! but it was still good regards

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Acheteur Vérifié

Published on 13/03/2022 à 14h56 following a purchase from 06/03/2022

Fast delivery

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Acheteur Vérifié

Published on 13/03/2022 à 14h21 following a purchase from 06/02/2022

Order arrived complete 1 month later due to a supply problem of a part

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Acheteur Vérifié

Published on 13/03/2022 à 09h58 following a purchase from 03/03/2022

good but could be faster

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Acheteur Vérifié

Published on 13/03/2022 à 08h06 following a purchase from 04/03/2022

compliant

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Acheteur Vérifié

Published on 09/03/2022 à 08h53 following a purchase from 03/03/2022

The site is intuitive, the items are well represented, nothing to report

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Acheteur Vérifié

Published on 08/03/2022 à 14h45 following a purchase from 22/02/2022

4 stars for the quality of the part which is original, it could have had 5 but I found that there was a lack of seriousness due to the fact that they sell parts they do not have in stock, they do it drop by drop and for the delivery time, it does not make you want to order from them.

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