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A
Rating: 4 out of 5
a lot of choice, random delivery but good communication
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
Summary of reviews
The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Hello
I am satisfied with my order (the 4 spark plugs and the 2 thermostats) my engine works well now evinrude 90 hp best regards Bernard
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I am satisfied with my order (the 4 spark plugs and the 2 thermostats) my engine works well now evinrude 90 hp best regards Bernard
A
Rating: 3 out of 5
Delivery time not respected.
The carrier announces the delivery and never arrives without explanation.
Just for that I would be reluctant to recommend.
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The carrier announces the delivery and never arrives without explanation.
Just for that I would be reluctant to recommend.
A
Rating: 3 out of 5
Processing time before shipping too long
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Response from Pieces Bateaux
Hello, You placed an order on August 4, and it was shipped on August 6. Excellent continuation.
A
Rating: 4 out of 5
I am satisfied with my order received very quickly. The refund of part of my delivery without any problem thank you have a good day and see you soon Maurice
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A
Rating: 4 out of 5
a bit long for shipping (a week) but well packaged and received the right part I ordered. ultimately a reliable site.
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A
Rating: 4 out of 5
Impossible to reach you by phone
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A
Rating: 4 out of 5
quick and good reception
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A
Rating: 3 out of 5
Package received damaged. Informed pieces bateaux who took my replacement request into consideration. I recommend this site.
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A
Rating: 4 out of 5
Simple to use site, no more difficulty finding the invoice edition.
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A
Rating: 4 out of 5
DPD a bit expensive: 6 euros for a part costing 12 euros and weighing a few grams...
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A
Rating: 3 out of 5
The site, customer service, and delivery are okay... but parts are excessively expensive... that's abuse.
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A
Rating: 3 out of 5
Fast delivery and quality close to the original.
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A
Rating: 3 out of 5
shipping too slow
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A
Rating: 4 out of 5
Hello I have already placed orders and very satisfied very professional regards
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A
Rating: 1 out of 5
Hello delay too long for gas refill
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Response from Pieces Bateaux
Hello,
You did not order a gas refill from us.
Your order concerns a water pump body tube.
It was shipped 5 days after your order, as we had to order the part from our supplier, in accordance with what we displayed on our site.
Best regards,
The Boat Parts Team.
You did not order a gas refill from us.
Your order concerns a water pump body tube.
It was shipped 5 days after your order, as we had to order the part from our supplier, in accordance with what we displayed on our site.
Best regards,
The Boat Parts Team.
A
Rating: 4 out of 5
Technical request quick response order made received 3 days later
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A
Rating: 4 out of 5
Perfect shipping speed
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A
Rating: 4 out of 5
Hello
The choice of parts is good, the delivery time is still a bit long! And delivery in two parts is not great especially spaced out by 1 day! Twice the sending relays!
Otherwise good hence the score of 4
Regards
Translated reviews
The choice of parts is good, the delivery time is still a bit long! And delivery in two parts is not great especially spaced out by 1 day! Twice the sending relays!
Otherwise good hence the score of 4
Regards
A
Rating: 4 out of 5
Part compliant and fast delivery times.
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A
Rating: 1 out of 5
Very bad transport service, definitely not recommended to your acquaintances
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Response from Pieces Bateaux
Hello,
We inform you that we have filed a complaint with DPD and will get back to you when we have a response regarding the delivery delay.
Best regards,
The Pièces Bateaux team.
We inform you that we have filed a complaint with DPD and will get back to you when we have a response regarding the delivery delay.
Best regards,
The Pièces Bateaux team.
A
Rating: 4 out of 5
Very good, compliant, fast delivery and well packaged.
Good communication.
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Good communication.
A
Rating: 3 out of 5
the site is perfect but the delivery is very slow
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A
Rating: 4 out of 5
Part conforming to my wish, correct delivery time
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A
Rating: 4 out of 5
Hello, the delay is very good. Except that I did not receive the right part
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A
Rating: 4 out of 5
Very good for boat parts service, but some issues with delivery
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A
Rating: 4 out of 5
VERY GOOD
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A
Rating: 1 out of 5
Very disappointed with our table, the compass rose in decor disappears with a sponge wipe, when I bought it this logo pleased me which motivated my order. So I find myself after 1 day with a white plate
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Response from Pieces Bateaux
Hello,
Following our exchanges, we have informed our supplier of your problem and we will get back to you as soon as possible.
Best regards,
The Boat Parts Team.
Following our exchanges, we have informed our supplier of your problem and we will get back to you as soon as possible.
Best regards,
The Boat Parts Team.
A
Rating: 3 out of 5
10 days to receive a water hose coming from Europe, disappointed, the rest perfect, followed by the advisor by email very efficient, I will recommend on this site, just need to be faster
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Response from Pieces Bateaux
Hello,
As this is an original technical part, we are dependent on the manufacturers' deadlines.
Your order has been processed as quickly as possible.
Remaining at your service,
Best regards,
The Boat Parts Team.
As this is an original technical part, we are dependent on the manufacturers' deadlines.
Your order has been processed as quickly as possible.
Remaining at your service,
Best regards,
The Boat Parts Team.
A
Rating: 4 out of 5
The delay is good, the only small annoying detail is that I did not receive confirmation that my package was available at the pickup point for quicker retrieval.
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A
Rating: 4 out of 5
very well received the right parts cheap
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A
Rating: 4 out of 5
Order received as expected, information on delivery times would be welcome but otherwise nothing to complain about, the parts catalog is complete even for HB engines of another age. I will keep the address!
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A
Rating: 4 out of 5
difficult to find parts for old engines without all the engine references
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A
Rating: 4 out of 5
Item as described and delivery times correct. I recommend!
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A
Rating: 4 out of 5
Delivery as per order, correct prices, but delivery time too long (11 days)
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A
Rating: 4 out of 5
Thank you
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A
Rating: 3 out of 5
shipping costs high and long for a 50 g part
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A
Rating: 4 out of 5
Product conforms to the order
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A
Rating: 3 out of 5
No major complaints but a delay too long between the order and delivery...
Best regards
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Best regards
A
Rating: 4 out of 5
I was well informed about the part I wanted to order very professional
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