Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 412 published reviews

5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 3 and 4 stars

Reset filters

Acheteur Vérifié

Published on 23/01/2020 à 19h53 following a purchase from 13/01/2020

Thomas is a very very good seller, clear, neat and precise

Translated reviews

Acheteur Vérifié

Published on 12/01/2020 à 17h10 following a purchase from 03/01/2020

compliant with my order

Translated reviews

Acheteur Vérifié

Published on 12/01/2020 à 14h16 following a purchase from 24/12/2019

Fast delivery, part compliant with the order.
Shipping costs a bit high.

Translated reviews

Acheteur Vérifié

Published on 09/01/2020 à 17h47 following a purchase from 30/12/2019

Correct and efficient

Translated reviews

Acheteur Vérifié

Published on 09/01/2020 à 07h34 following a purchase from 31/12/2019

Good

Translated reviews

Acheteur Vérifié

Published on 04/12/2019 à 17h20 following a purchase from 26/11/2019

the site is pleasant, but when we are not used to the internet we look a bit.

Translated reviews

Acheteur Vérifié

Published on 04/12/2019 à 08h26 following a purchase from 11/11/2019

No problems to report; I really appreciated the service.

Translated reviews

Acheteur Vérifié

Published on 01/12/2019 à 09h01 following a purchase from 24/11/2019

Delivery as expected
Box complete but damaged, ripped?

Translated reviews

Acheteur Vérifié

Published on 28/11/2019 à 13h31 following a purchase from 05/11/2019

Delivery issue, first package lost, second package received in 15 days. Good responsiveness from piecesbateaux.

Translated reviews

Response from Pieces Bateaux Published on 30/11/2019

Hello,
We regret the delivery issues you are experiencing, and we hope to count you among our loyal customers.
We wish you excellent sailing.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 27/11/2019 à 10h28 following a purchase from 20/11/2019

I found what I was looking for quite quickly.

Translated reviews

Acheteur Vérifié

Published on 21/11/2019 à 08h08 following a purchase from 12/11/2019

Very expensive for these two pieces of scrap metal, it comes back to a few cents in manufacturing, abusive prices

Translated reviews

Response from Pieces Bateaux Published on 30/11/2019

Hello,
We acknowledge your message but we are not responsible for the prices set by manufacturers.
The parts you ordered are not just scraps of metal but carburetor jets. We are lucky to still find these parts which are intended for old engines. Otherwise, we would have to specifically machine these parts, and they would be even more expensive.
We wish you excellent sailing.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 19/11/2019 à 07h58 following a purchase from 09/11/2019

access to references quite easy

Translated reviews

Acheteur Vérifié

Published on 13/11/2019 à 21h01 following a purchase from 05/11/2019

Well packaged, product compliant, nothing to report

Translated reviews

Acheteur Vérifié

Published on 12/11/2019 à 13h39 following a purchase from 04/11/2019

Lack of communication I had ordered a 2t bardhal oil can and received a total instead without being informed or refunded because the total is cheaper
Disappointed I don't think I will order again on this site

Translated reviews

Response from Pieces Bateaux Published on 20/11/2019

Hello Mr. MACAIGNE,
We are sincerely sorry that you were not satisfied with your first order.
When a product is unavailable, we systematically contact our customers to inform them.
In your case, there was an oversight and we apologize for that.
Regarding lubricants, we have decided to gradually replace the Bardahl oil range with those offered by Total. We assure you that Total products are of equivalent or even superior quality.
As for the price, it is a coincidence that the price is slightly lower today. We regularly update our lubricant prices, as they fluctuate like all petroleum products.
We remain at your service, and wish you all the best.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 04/11/2019 à 18h45 following a purchase from 27/10/2019

7€ to ship 2 seals and an anode is a bit expensive.

Translated reviews

Acheteur Vérifié

Published on 09/10/2019 à 19h35 following a purchase from 23/08/2019

Nothing to comment

Translated reviews

Acheteur Vérifié

Published on 09/10/2019 à 12h33 following a purchase from 03/10/2019

Good serious site, many references, good order tracking

Translated reviews

Acheteur Vérifié

Published on 03/10/2019 à 14h50 following a purchase from 24/09/2019

Fast and efficient service

Translated reviews

Acheteur Vérifié

Published on 01/10/2019 à 10h10 following a purchase from 20/09/2019

compliant articles, delivery costs a bit expensive

Translated reviews

Acheteur Vérifié

Published on 26/09/2019 à 11h34 following a purchase from 24/08/2019

satisfied

Translated reviews

Acheteur Vérifié

Published on 18/09/2019 à 10h38 following a purchase from 08/09/2019

everything was compliant

Translated reviews

Acheteur Vérifié

Published on 17/09/2019 à 18h26 following a purchase from 06/09/2019

The delivery time could be improved

Translated reviews

Acheteur Vérifié

Published on 16/09/2019 à 18h06 following a purchase from 07/09/2019

no problem and fast

Translated reviews

Acheteur Vérifié

Published on 12/09/2019 à 12h14 following a purchase from 28/08/2019

Order received late otherwise very good

Translated reviews

Acheteur Vérifié

Published on 09/09/2019 à 17h28 following a purchase from 18/08/2019

This is not the right cable, can you return it and receive the correct model?

Translated reviews

Response from Pieces Bateaux Published on 10/09/2019

Hello,
What is your problem?
Does the cable received not match the one you ordered?
Or does the reference you ordered not match your needs?
Please clarify your question so that we can assist you.
You can contact us by phone or email.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 08/09/2019 à 14h55 following a purchase from 02/09/2019

Navigating the site did not allow me to find all the parts, I had to call the technical service who were very available and professional

Translated reviews

Acheteur Vérifié

Published on 08/09/2019 à 09h18 following a purchase from 01/09/2019

Delivery time respected

Translated reviews

Acheteur Vérifié

Published on 06/09/2019 à 14h34 following a purchase from 29/08/2019

Not enough details in the content of the order

Translated reviews

Response from Pieces Bateaux Published on 10/09/2019

Hello,
We are following up on your comment.
Can you inform us of what information you need?
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 04/09/2019 à 10h42 following a purchase from 28/08/2019

Serious and very fast shipping. I recommend it to you

Translated reviews

Acheteur Vérifié

Published on 28/08/2019 à 09h12 following a purchase from 17/08/2019

Order compliant, I was well advised by your services (just a small note I had requested the part number for a turbine as well as the water pump seals for this 6 hp mariner model and not the complete water pump if it was possible of course? aside from this detail, I recommend piecesbateaux.com.

Translated reviews

Acheteur Vérifié

Published on 28/08/2019 à 00h36 following a purchase from 31/07/2019

Part ordered on Wednesday, shipped on Monday. If it had left on Friday, I would have given 5 stars.

Translated reviews

Acheteur Vérifié

Published on 27/08/2019 à 20h45 following a purchase from 17/08/2019

Complete harness but two different sizes of cables instead of three.
The whole is assembled and works.

Translated reviews

Acheteur Vérifié

Published on 23/08/2019 à 19h56 following a purchase from 14/08/2019

4 stars for delivery times respected, and order compliant.

Translated reviews

Acheteur Vérifié

Published on 19/08/2019 à 09h24 following a purchase from 11/08/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 14/08/2019 à 22h36 following a purchase from 06/08/2019

thank you

Translated reviews

Acheteur Vérifié

Published on 13/08/2019 à 20h03 following a purchase from 23/07/2019

hello to the whole maupiti team (next to bora bora) really great your site as well as your speed just one thing the shipping price you charged me 24 euros I believe for colissimo I recommend a lot by colissimo the piece being light it should not exceed 14 euros best regards thierrydeflandre

Translated reviews

Acheteur Vérifié

Published on 12/08/2019 à 17h44 following a purchase from 21/05/2019

Translated reviews

Acheteur Vérifié

Published on 09/08/2019 à 19h01 following a purchase from 12/05/2019

good site to order, quite fast, too bad the oil filter was not the right one and not from the quisilver brand given the price of the filter (8 euros)

Translated reviews

Acheteur Vérifié

Published on 09/08/2019 à 15h58 following a purchase from 28/06/2019

good

Translated reviews

Acheteur Vérifié

Published on 09/08/2019 à 12h53 following a purchase from 02/05/2019

Piece received with a bit of delay but good communication.
I recommend this site.

Translated reviews