The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
Error in the order, 8 mm pipe delivered instead of 6 mm. It can happen, no problem. But not making the exchange right away, waiting several days before being able to receive the correct product.... too bad.
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Response from Pieces Bateaux
Sir, Thank you for your comment, our customers' feedback is valuable for improving our service quality on a daily basis. In your case, it was a packaging error at the factory during manufacturing with incorrect labeling at the factory. The error was not detectable unless opening the packaging of the item and measuring the diameter difference of 2mm. After internal checks, we immediately notified the defect to the factory. We proceeded to send the pipe of the correct diameter (8mm) in our best delays which took a total of a few additional days compared to your initial order. We strive to do everything to satisfy you, again presenting our apologies for the inconvenience caused. Best regards, The team at Boat Parts.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2019
Part not in stock, more than 15 days to be delivered, too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2019
Good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2019
Fast delivery, goods well packaged and correct prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2019
Choice, availability of parts, competitive prices, good communication with technical and sales service. I would have given 5* if customer service had informed me that the oil filter key I ordered was not compatible with the oil filter of my order! Other than that, I recommend piecesbateaux.com
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2019
!!!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2019
not very clear on the availability of items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2019
Some technical reviews or tutorials would be a plus for your site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2019
Very good, but I didn't find my antifouling
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2019
who needs to order no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2019
Good, complicated to reach
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2019
large selection of parts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2019
a serious site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/04/2019
Very poor anodes very expensive and the fitting does not match reality even pdf for 90 hp mercury engine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2019
The order preparation time a bit long (3 days)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2019
varied site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2019
Very good and fast.... however high shipping costs...!!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2019
Hello, even though we proposed to return the order, I find it unfortunate for a web sales site not to have contractual photos. The water pump kit does not include the key while it is clearly visible in the photo. Whether it's a fault of the supplier or not, it's not my problem. I strongly encourage you to include contractual photos to avoid frustrating and putting customers who expect a complete kit (... with key...) for a planned intervention in a difficult situation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2019
Very responsive seller. Fair price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
Useful
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
I give my 10% discount code that I receive with every order and I have no discount on my invoice, and for quite a few orders now...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2019
order received very well quite quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2019
Except for the packaging not very serious The spark plugs were loose in the box
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2019
Fast delivery .... packaging ok ... good advice and friendly ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2019
I did not receive the correct part ordered I am waiting for the exchange
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2019
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2019
satisfactory
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/03/2019
order arrived very quickly but does not correspond and head gasket bent and broken in the packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2019
Product compliant, important choice, top delivery and packaging, only downside, the description and photos of the products not explicit and concise enough
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
Order received on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
Fast delivery and order compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Not enough choice, there are certain things we cannot find
But the site is very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2019
Improvements needed for parts search
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/02/2019
impossible to reach customer service by phone.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2019
The part does not meet my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2019
Nothing to say, always perfect and fast
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