The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Specialized site for spare parts and maintenance of boat engines where you can find the main items to maintain your engine (Mercury for my part) Overall service: ease of order. > Communication and order tracking. > Shipping costs = GOOD so I would recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/12/2018
I only received part of the order (a complete water pump kit). When I claimed the rest, they wanted to charge me for it, claiming it was included in the lot when it wasn't; Paypal resolved the issue.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2018
Too bad they don't answer the phone!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2018
Good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2018
Wide selection of parts, delivery time too long, order placed on the weekend, received the following Friday, 'in colissimo'!... a weekend lost...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Delivery a bit long to receive
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2018
For an order placed and paid since November 7, 2018, for which I was assured that delivery would be at the latest by November 20. To this day, I still have not been delivered and without any explanation if I had inquired on November 19; by phone. Being a boat rental company, I intended to work regularly with you, I had already prepared another order but I think I will look elsewhere. Regards.
Translated reviews
Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, we took care to inform you directly that the HELICE "BLACK MAX" MERCURY MARINER 40 TO 125hp 13-1/4X17 reference 77350A45 required a restocking from the Mercury factory which brought the availability of the item to our warehouses to November 20. We want to clarify this notion because it is not possible for us to estimate a delivery time in the DOM-TOM given the customs delay.
Mercury, from whom we are delivered every day, finally delivered us on November 22. To avoid any accumulation of delays, we decided to ship this item strictly the same day to your address in Martinique.
All our shipments benefit from tracking that allows you to be informed in real-time of the location of your package.
Unfortunately, we do not control the customs delays in the DOM-TOM which are very variable.
Our team that managed your package is at your complete disposal to offer you a commercial gesture to compensate for the delay and to count you among our more than 22,000 clients.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2018
I received advice by email very quickly and very professionally. However, delivery to the wrong relay point. The fault of Chronopost.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2018
correct
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2018
Some products are mid-range but deadlines respected and good prices compensate...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2018
Overall, I am satisfied with your services with a clear and well-illustrated website. I will continue to trust you!!! Best regards
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2018
Parts received, poorly packaged in bulk and poorly protected, a spark plug even came out of its box. Good price but need to make an effort on this point.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
Good, fast order and delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/11/2018
Hello, The product does not quite match, in reality the speedometer stops at 60MPH and not 65MPH as indicated on your site.
Translated reviews
Response from Pieces Bateaux
Sir, We thank you for your comment, our customers' feedback is valuable for improving our service quality on a daily basis. In the case of your order, after verification, the reference shipped is indeed in accordance with the item ordered. But you allow us to highlight an error in the Mercury manufacturer's catalog! Indeed, under ref 895285Q41, the description in the official Mercury catalog very clearly states "from 10 to 65 MPH" while the actual speedometer dial is graduated up to 60MPH. We will inform the factory with whom we are in daily contact. We strive to do everything possible to satisfy you, once again apologizing for the inconvenience caused. Best regards, The Boat Parts Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2018
Fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2018
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2018
very professional
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/10/2018
Bad part not enough details
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/10/2018
incomplete order
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/10/2018
Order well received. Nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/06/2018
I bought a propeller with the size advice from the technical service. After testing, the propeller does not fit. I am offered to take it back only if I have not used it. I reply that it was impossible for me to know it would not fit without mounting it. I ask them to exchange it for the dimensions initially requested. They tell me that the dimension does not exist in this propeller. I prove to them that the requested dimension does exist. They apologize for their mistake but still refuse to take back the propeller. I am offered to reorder the requested propeller with a discount at my expense as if I had made a mistake. I do not accept their proposal so my review is withdrawn.!!!!!!!!!!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Products and descriptions well detailed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2018
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2018
Product conforms, shipping quite fast, but high price!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2018
Order delivered on time and in good condition. Only small downside is the price for delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2018
I confirm that it is a good site but it's a shame they don't take back certain parts
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/09/2018
The description does not specify that the bowl gasket and the needle valve are only provided in one copy, while the gaskets towards the cylinder head are provided for the 2 double body carburetors.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
products conform to the description, careful packaging, too bad the 48h delivery was not respected and therefore the shipping costs are unnecessarily high.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2018
longer delays than expected! order placed before 2 PM!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2018
Serious site with quite a few parts in the catalog
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2018
very good descriptions of the parts in your catalog
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2018
choice of material, fast delivery as per the order.
Only downside, delivery to a different location than the one planned in the order; apparently due to Colissimo.
I am waiting for a response on this subject
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/09/2018
package very poorly done! delivered completely smashed...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
good, there is still room for improvement in terms of delivery, too long delay between order and delivery
Best regards
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2018
Fast but slight lack of communication
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
some prices are competitive, others less so, you have to make your choice, but for my part, product identical to the original for a filter
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
No problem
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Delivery compliant and fast
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/07/2018
Unhappy with the order received 2 weeks later.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2018
Good
Translated reviews
We use cookies for audience measurement and improving user experience.
English 