Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 3 and 4 stars

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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2016
I was not informed about the availability of my package at the pickup point.
It was by calling piecebateaux.com that I was informed.
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Response from Pieces Bateaux
Mr. Ulloa,
We thank you for sharing your impressions with us.
The notification by Colissimo regarding the delivery of your package at the pickup point was not made, we will escalate this information on our side. Please accept our apologies for the inconvenience caused.
Best regards,
The Pièces Bateaux Team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2016
If I need, I will gladly reorder.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2016
Very good site but a bit messy for searching.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2016
Good but a bit expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2016
Hello
I order a lot of equipment from you and I still have more to order but not enough discounts for customers, it's a shame and cheaper elsewhere on certain sites.
Otherwise, impeccable delivery and in good condition.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2016
Pros:
Speed
Price
Cons:
Did not receive the right part
3 weeks without news regarding my problem
high shipping costs €8.60 for a tube of grease and a turbine kit (17% of the order price in shipping costs!)
As of today, I still do not have the part corresponding to my engine and I do not know if I will be able to get a refund for my order.
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Response from Pieces Bateaux
Mr. Margueritte,
We thank you for taking the time to express your dissatisfaction regarding your order.
Please accept our apologies for the delay in processing your order. However, we have made every effort with our technical service to procure the corresponding parts for your engine and finalize your order.
We hope to see you soon on PicesBateaux.com.
Sincerely,
The Pices Bateaux team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2016
Product conforms to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2016
good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2016
On site. Quick and correct reception
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