Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 3 and 4 stars

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M
Michel D.
Rating: 4 out of 5
following a purchase from 09/01/2025
I keep your address in case of need. Your prices may be above average, otherwise everything is fine
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JACQUES B.
Rating: 4 out of 5
following a purchase from 07/01/2025
Effective
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K
keraudren J.
Rating: 4 out of 5
following a purchase from 27/12/2024
Part corresponds to my order
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S
Soraya S.
Rating: 3 out of 5
following a purchase from 16/12/2024
for delivery it's terrible, I received the package on the 20th and I went to pick it up myself on December 30th at the depot knowing that I paid for delivery. There is nothing serious about all that.
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Response from Pieces Bateaux
Hello, We are sorry that you were not satisfied with the delivery service. We have informed the carrier of your dissatisfaction. Best regards.
J
Jonathan L.
Rating: 1 out of 5
following a purchase from 17/12/2024
Not the right part and missing
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Response from Pieces Bateaux
Hello, Thank you for giving us more information. What is the problem you are encountering? We delivered the maintenance kit that you ordered for Yanmar 4JH2, 4JH3, 4JH4 engines. Remaining at your service. Best regards.
J
Jean marie F.
Rating: 4 out of 5
following a purchase from 13/12/2024
Reasonable deadlines, serious information.
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Franck T.
Rating: 4 out of 5
following a purchase from 18/11/2024
Compliant with the order. Very good.
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F
francoise C.
Rating: 4 out of 5
following a purchase from 26/11/2024
Perfect. Equipment delivered on time and conforming to the order
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John F.
Rating: 4 out of 5
following a purchase from 10/11/2024
Delivery ok
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Nicolas C.
Rating: 4 out of 5
following a purchase from 05/11/2024
Speed and stock
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Eric M.
Rating: 4 out of 5
following a purchase from 30/10/2024
Serious site, fast shipping, average packaging
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Jean G.
Rating: 3 out of 5
following a purchase from 27/10/2024
Shipping costs and the price of the part are twice as expensive, too bad because there is no reason for that.
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Response from Pieces Bateaux
Hello,
Although the part you ordered is small and light, we do not send by regular letter. For Corsica, we only offer tracked Colissimo shipments delivered against signature. In your case, the shipping cost was the same as the price of the part..
Best regards.
M
michel G.
Rating: 4 out of 5
following a purchase from 14/10/2024
lost the internet link at one point. nothing to report otherwise
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S
Sandra M.
Rating: 3 out of 5
following a purchase from 12/10/2024
Order still not received.
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Response from Pieces Bateaux
Hello,
Your order was shipped on October 30th. Given your destination in Polynesia, the delivery time may be 15 days.
Best regards.
S
Sebastien V.
Rating: 4 out of 5
following a purchase from 07/10/2024
Parts conforming to the order. Delivery a bit long.
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jean-michel J.
Rating: 4 out of 5
following a purchase from 09/10/2024
Hello, navigation on the site is relatively simple, customer service is of good quality, it's a pity that delivery is charged even for large orders. Best regards
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patrick V.
Rating: 4 out of 5
following a purchase from 07/10/2024
good fast shipping
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F
Favrel N.
Rating: 4 out of 5
following a purchase from 29/09/2024
Order arrived on time, but not enough details on the sold parts. One of the ordered seals was therefore not the right one.
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P
Patrice P.
Rating: 4 out of 5
following a purchase from 01/10/2024
You can find everything, the support is very responsive... Almost perfect. Only complaint: some prices a bit exaggerated
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M
Mehdi C.
Rating: 1 out of 5
following a purchase from 26/09/2024
Too long damaged parts
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Response from Pieces Bateaux
Hello,
Your order was shipped on 1/10. Due to a problem with the carrier, it was returned to us on 3/10 and we immediately reshipped it to you.
You received the part on 5/10.
We do not understand why this part is damaged, please send us photos so we can take your complaint into account.
Best regards.
M
Mohamed R.
Rating: 1 out of 5
following a purchase from 30/09/2024
I still haven't received my order
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Response from Pieces Bateaux
Hello,
Your order was shipped on 1/10. We are opening a claim with Colissimo.
We will keep you informed as soon as we have a response.
Best regards.
A
Aurelien C.
Rating: 4 out of 5
following a purchase from 17/09/2024
Easy to find what you want, fast delivery
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Jean François R.
Rating: 4 out of 5
following a purchase from 25/09/2024
Order received on time.
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Philippe L.
Rating: 3 out of 5
following a purchase from 04/09/2024
Good prices, a bit more expensive.
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CLEUTON F.
Rating: 3 out of 5
following a purchase from 02/09/2024
Excessive delivery time! An abnormally sized box just for a head gasket. Not justified.
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E
erwan A.
Rating: 4 out of 5
following a purchase from 30/08/2024
SHIPPING COST A BIT HIGH
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JEAN JACQUES W.
Rating: 4 out of 5
following a purchase from 28/08/2024
Fast arrival
No manual. Not even a sketch of where to plug in and connect this accessory, how long to use it, is it necessary to start the engine or not?
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D
dominique P.
Rating: 4 out of 5
following a purchase from 29/08/2024
Product as described and delivered on time
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Jean-daniel T.
Rating: 4 out of 5
following a purchase from 12/08/2024
As per the order
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GUY H.
Rating: 4 out of 5
following a purchase from 12/08/2024
Delivery time a bit long
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F
Franck C.
Rating: 4 out of 5
following a purchase from 15/08/2024
Very fast shipping
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Roger G.
Rating: 4 out of 5
following a purchase from 15/08/2024
Matches my order
Correct delay
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Jean-Marc L.
Rating: 3 out of 5
following a purchase from 19/08/2024
this part does not quite match the thread of the Suzuki/Honda fitting.
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C
Christophe B.
Rating: 4 out of 5
following a purchase from 31/07/2024
nothing to report.
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patrick T.
Rating: 4 out of 5
following a purchase from 13/08/2024
Good, just a bit long from the carrier.
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WILLIAM H.
Rating: 4 out of 5
following a purchase from 22/07/2024
Good communication in processing and tracking the order.
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C
cedric Z.
Rating: 4 out of 5
following a purchase from 28/07/2024
Fast delivery.
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M
Michel D.
Rating: 4 out of 5
following a purchase from 20/07/2024
after-sales service competent staff Thank you.
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Y
yannick B.
Rating: 4 out of 5
following a purchase from 06/08/2024
Good experience, part conforms, however still a bit long delay for packaging before shipping. Short postal delay.
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Joseph C.
Rating: 4 out of 5
following a purchase from 31/07/2024
Compliant and on time
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