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Rating: 3 out of 5
Impeccable delivery. But too many customs and shipping fees for a membrane and a spring.
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Delivery time, a bit long, excessive shipping costs,
Too bad because the part is okay
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Too bad because the part is okay
A
Rating: 3 out of 5
Why not send the parts via AMAZON as deliveries are free and faster. For AMAZON subscribers?
Thank you for your response.
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Thank you for your response.
A
Rating: 4 out of 5
delivery a bit long
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A
Rating: 4 out of 5
Hello,
A good service without unpleasant surprises but a delivery time announced a bit long.
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A good service without unpleasant surprises but a delivery time announced a bit long.
A
Rating: 4 out of 5
good,
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A
Rating: 4 out of 5
PERFECT WELCOME. Chaotic delivery; three delivery notices announced and postponed without the possibility of rescheduling despite a phone call to the carrier.
Only one fixing screw in the opened bag.... how many at the start.
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Only one fixing screw in the opened bag.... how many at the start.
A
Rating: 3 out of 5
You are quick to deliver the items the only downside is when an item is unavailable for whatever reason it should be displayed in the catalog it has been more than two months since I placed the order and it is unacceptable
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A
Rating: 4 out of 5
Everything would be perfect for the purchase made except for the delivery provider!
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A
Rating: 4 out of 5
Merchandise conforms
Delivery time respected with fast shipping.
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Delivery time respected with fast shipping.
A
Rating: 3 out of 5
Does not correspond to my order.
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A
Rating: 4 out of 5
Order conforms, careful shipping - but +1 week delay without information.
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A
Rating: 4 out of 5
Hello, long to receive the parts. Best regards.
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A
Rating: 4 out of 5
Delivery quite fast.
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A
Rating: 4 out of 5
Very good.
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A
Rating: 1 out of 5
very very very long order to arrive, very disappointed
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied with your order.
Your order from Saturday, April 6 was processed on Monday, April 8.
However, the seal you ordered required a supply delay.
Your order was shipped as soon as all references were received.
We remain at your service.
Best regards.
We regret that you were not satisfied with your order.
Your order from Saturday, April 6 was processed on Monday, April 8.
However, the seal you ordered required a supply delay.
Your order was shipped as soon as all references were received.
We remain at your service.
Best regards.
A
Rating: 4 out of 5
Very good value for money
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A
Rating: 4 out of 5
Satisfied with my order, fast shipping.
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A
Rating: 4 out of 5
Deadlines respected, good telephone assistance.
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A
Rating: 1 out of 5
Too long to deliver more than 1 month
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied with your order.
Your order from Saturday, March 23 was processed on Monday, March 25.
The water pump kit ordered was not available at the time of your order.
We kept you informed of the manufacturer's delay.
Your order was shipped as soon as we received the kit, namely on April 17.
It is still positive to have been able to provide you with a complete water pump kit for an engine from 1984, as most parts have been removed from manufacturers' programs.
We remain at your service.
Best regards.
We regret that you were not satisfied with your order.
Your order from Saturday, March 23 was processed on Monday, March 25.
The water pump kit ordered was not available at the time of your order.
We kept you informed of the manufacturer's delay.
Your order was shipped as soon as we received the kit, namely on April 17.
It is still positive to have been able to provide you with a complete water pump kit for an engine from 1984, as most parts have been removed from manufacturers' programs.
We remain at your service.
Best regards.
A
Rating: 1 out of 5
I was supposed to be delivered on Friday the 19th following an email and I was delivered on Saturday the 20th in the morning without a word to warn me, a day wasted waiting for nothing, very unhappy
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied.
We never communicate a delivery date, only the shipping date, as we do not control the delivery times and the uncertainties of transport.
Your order was shipped on April 17.
90% of orders are delivered within 48 hours, but it happens that carriers experience disruptions.
We remain at your service.
We regret that you were not satisfied.
We never communicate a delivery date, only the shipping date, as we do not control the delivery times and the uncertainties of transport.
Your order was shipped on April 17.
90% of orders are delivered within 48 hours, but it happens that carriers experience disruptions.
We remain at your service.
A
Rating: 4 out of 5
fast shipping
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A
Rating: 4 out of 5
Products delivered as ordered but delivery times a bit long compared to other suppliers.
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A
Rating: 4 out of 5
Original part and deadlines respected!
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A
Rating: 4 out of 5
Speed, responsiveness, quality of products
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A
Rating: 4 out of 5
Compliant
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A
Rating: 3 out of 5
Delivery times quite long. The product does not fully match my order.
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A
Rating: 4 out of 5
*Nothing to report
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A
Rating: 4 out of 5
R.A.S, correct delivery and on time.
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A
Rating: 4 out of 5
Received the parts as per the order
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A
Rating: 3 out of 5
Order placed on 02/04, we are on 09/04, order still not received, impossible to track my order.
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A
Rating: 4 out of 5
I would like the parts to be more detailed
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Rating: 3 out of 5
Hello, I am a bit disappointed because the delivery person did not come to my home but left a notice in the mailbox, and on top of that, the customs fees I had to pay are excessive: over 184.00 euros, which makes me reluctant to order from you again; really sorry.
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Response from Pieces Bateaux
Hello, We are not responsible for tax rates. Your order was billed excluding taxes from us. Please note that the customs fees you paid are still lower than the French VAT of 20% which would have been 266 Euros in your case. We remain at your service.
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
A bit long
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A
Rating: 4 out of 5
Quite easy to find the parts on the site, very fast delivery. In the package, a fuel filter (35-879885Q) was not in its original packaging (not packaged).
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Rating: 3 out of 5
Good service. Quality of the ordered product very mediocre
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A
Rating: 3 out of 5
Still the problem suz010 that I couldn't find on my engine
Best regards
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Best regards
A
Rating: 4 out of 5
No problem, efficient delivery
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A
Rating: 4 out of 5
Nothing to say, a first order that went very well.
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