Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 415 published reviews
5 6 970 83% 4 1 008 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Very good site, top follow-up, parts delivered on time and at home
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2022
Starter identical to the original, better price on the market, ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Nothing to say. Fast. Compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Hello, I was very well informed about the parts I wanted and I received my order quickly, best regards, Jean Michel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
VERY GOOD OIL
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2022
The box arrived a bit messy, some items were out of their packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
The site is well made, and the delivery is fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Quick processing of the order, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Item well received and very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Competent staff. Quick and precise response. Shipment within reasonable time and secure packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2022
I received my order, very fast but with a leaking oil can, fortunately, plastic surrounded the can but I do not have the required amount of oil for my oil change (I lost less than a liter). Will there be a goodwill gesture?
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Response from Pieces Bateaux
Hello,
We acknowledge your problem.
We pay great attention to the packaging of liquids, but it can happen that some packages suffer damage. Fortunately, this is very rare.
You should have contacted us as soon as you received your package and sent us some photos so that we could report this information to the carrier.
Regarding a commercial gesture, we invite you to contact us again during your next order and we will see what we can offer you.
We wish you an excellent continuation.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
The order is compliant with the description and it arrived very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Good information by phone. Part received very quickly and compliant..
The best..!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Deadlines respected and products delivered as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Parts received quickly, very well packaged, very professional, I recommend this site, best regards to the whole team, I hope
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
THANK YOU VERY MUCH
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Compliant and within the deadlines, very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/02/2022
First order and very disappointed, I ordered two seals, one for the seawater pump and the other for the bearing seal, neither of them is suitable for seawater, they are really not worth their price.
Moreover, regarding the shipping costs for a weight of 190g, my order could have been shipped by post to my mailbox instead of going to a relay point.
And to conclude, the merchant does not have stock, I received my order eight days later..
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Response from Pieces Bateaux
Sir,
We do not understand your opinion.
First of all, all our suppliers are professionals in the boating industry.
The seals we provided you are compliant with manufacturer standards and perfectly suited for marine use.
Thousands of seals are supplied by this supplier for marine use.
On what technical basis can you assert that they are not suitable?
If they do not meet your expectations, you can always return the seals to us and they will be refunded.
Regarding the delay, it was specified on each product sheet on our site that the supply time for these references is 5 days. Therefore, the processing time of your order is perfectly compliant.
Finally, regarding the pickup point, you yourself chose this option.
You could have chosen home delivery.
Your rating seems completely unjustified to us.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Email sent on the site. Very quick response from a salesperson. Very well advised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
The catalog is well stocked.
Fast and serious service, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Nothing to report, parts arrived quickly, in accordance with my order and at a pickup point next to my home, I recommend, (too bad there isn't a contact person that we can reach directly like for car parts)
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Response from Pieces Bateaux
Hello,
Thank you for your feedback.
Please know that we are available to all our customers by phone or email. Do not hesitate to contact us, we will be happy to respond.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Thank you, quick response, fast shipping, nothing to say, thanks again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Outstanding professionalism!!!
Thank you...
Thank you again....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Great site, I have been ordering for several years, I have never had any problems.
They are very responsive and very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Courtesy and quality of contact excellent, excellent speed, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Good phone reception, parts received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Quick order, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
No problems
Shipping dates respected
If needed, I will reorder
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Fast and careful shipping, I recommend parts and boats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Serious store, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Great delivery times, correct and parts for boats that I couldn't find elsewhere
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Serious advice and good phone reception. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
No problem
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