Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 413 published reviews

5 6 969 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 22/01/2020 à 17h03 following a purchase from 16/01/2020

No problem.

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Acheteur Vérifié

Published on 22/01/2020 à 09h30 following a purchase from 15/01/2020

good serious site

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Acheteur Vérifié

Published on 21/01/2020 à 15h02 following a purchase from 05/01/2020

Nothing to report.

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Acheteur Vérifié

Published on 14/01/2020 à 20h08 following a purchase from 07/01/2020

very very good, serious and good advice

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Acheteur Vérifié

Published on 13/01/2020 à 13h00 following a purchase from 06/01/2020

great to find relatively old parts

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Acheteur Vérifié

Published on 13/01/2020 à 12h24 following a purchase from 27/12/2019

Good service

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Acheteur Vérifié

Published on 13/01/2020 à 08h01 following a purchase from 03/01/2020

Very responsive services, fast delivery

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Acheteur Vérifié

Published on 12/01/2020 à 15h15 following a purchase from 02/01/2020

responsiveness in delivery and response from the person.

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Acheteur Vérifié

Published on 12/01/2020 à 09h29 following a purchase from 03/01/2020

very good fast delivery

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Acheteur Vérifié

Published on 08/01/2020 à 21h24 following a purchase from 02/01/2020

Great on all points: order information and shipping
Very happy with my purchase.

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Acheteur Vérifié

Published on 08/01/2020 à 07h12 following a purchase from 29/12/2019

satisfied - fast shipping.

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Acheteur Vérifié

Published on 29/12/2019 à 12h59 following a purchase from 10/12/2019

very good site the salesperson advised and guided me right away
thank you

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Acheteur Vérifié

Published on 25/12/2019 à 19h53 following a purchase from 15/12/2019

Excellent, fast service, I am very satisfied

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Acheteur Vérifié

Published on 24/12/2019 à 14h05 following a purchase from 16/12/2019

Nothing to say but good things and thank you

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Acheteur Vérifié

Published on 23/12/2019 à 07h45 following a purchase from 16/12/2019

Customer service and delivery are perfect.
Small note: a bit more expensive than competitors.

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Acheteur Vérifié

Published on 16/12/2019 à 07h15 following a purchase from 07/12/2019

Processing time and fast shipping

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Acheteur Vérifié

Published on 12/12/2019 à 15h46 following a purchase from 01/08/2019

first of all it is a very good site, with a competent person on the phone.

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Acheteur Vérifié

Published on 12/12/2019 à 08h57 following a purchase from 03/12/2019

Very good all good

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Acheteur Vérifié

Published on 12/12/2019 à 07h22 following a purchase from 04/12/2019

Very satisfied
I recommend 100%

Very professional
Listening to customers

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Acheteur Vérifié

Published on 11/12/2019 à 11h34 following a purchase from 02/12/2019

great

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Acheteur Vérifié

Published on 11/12/2019 à 07h10 following a purchase from 01/12/2019

Not used but compliant and delivered quickly

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Acheteur Vérifié

Published on 09/12/2019 à 14h38 following a purchase from 07/11/2019

very easy to navigate the site, a first-rate sales service, the delivery, as expected, nothing more to say, everything is great!

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Acheteur Vérifié

Published on 08/12/2019 à 11h55 following a purchase from 29/11/2019

Very good responsiveness

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Acheteur Vérifié

Published on 05/12/2019 à 07h13 following a purchase from 17/11/2019

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 04/12/2019 à 08h26 following a purchase from 26/11/2019

Quality parts. Very reasonable prices. Timely delivery.

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Acheteur Vérifié

Published on 02/12/2019 à 07h49 following a purchase from 25/11/2019

Responsiveness and compliance

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Acheteur Vérifié

Published on 28/11/2019 à 13h31 following a purchase from 05/11/2019

Delivery issue, first package lost, second package received in 15 days. Good responsiveness from piecesbateaux.

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Response from Pieces Bateaux Published on 30/11/2019

Hello,
We regret the delivery issues you are experiencing, and we hope to count you among our loyal customers.
We wish you excellent sailing.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 27/11/2019 à 10h58 following a purchase from 18/11/2019

Fast delivery, product compliant with original manufacturer (quicksilver). Nothing to say, I recommend

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Acheteur Vérifié

Published on 27/11/2019 à 08h48 following a purchase from 18/11/2019

Very good welcome and very good feedback. Thank you

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Acheteur Vérifié

Published on 26/11/2019 à 08h39 following a purchase from 19/11/2019

Your site is well made, order processed immediately and receipt of the product very fast with package tracking. Perfect

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Acheteur Vérifié

Published on 24/11/2019 à 14h20 following a purchase from 14/11/2019

Deadlines and order respected

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Acheteur Vérifié

Published on 24/11/2019 à 08h39 following a purchase from 14/11/2019

very good prices are correct we find parts for old engines

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Acheteur Vérifié

Published on 21/11/2019 à 23h21 following a purchase from 11/11/2019

Cool everything received quickly and well packaged,

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Acheteur Vérifié

Published on 21/11/2019 à 21h18 following a purchase from 11/11/2019

Everything arrived as ordered, only brand products, correct packaging, reasonable delay. Order to be repeated, I keep the address and will pass it on.
I forgot to mention that the prices are quite reasonable.

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Acheteur Vérifié

Published on 21/11/2019 à 08h08 following a purchase from 12/11/2019

Very expensive for these two pieces of scrap metal, it comes back to a few cents in manufacturing, abusive prices

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Response from Pieces Bateaux Published on 30/11/2019

Hello,
We acknowledge your message but we are not responsible for the prices set by manufacturers.
The parts you ordered are not just scraps of metal but carburetor jets. We are lucky to still find these parts which are intended for old engines. Otherwise, we would have to specifically machine these parts, and they would be even more expensive.
We wish you excellent sailing.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 20/11/2019 à 10h59 following a purchase from 12/11/2019

EFFECTIVE

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Acheteur Vérifié

Published on 19/11/2019 à 20h33 following a purchase from 08/11/2019

Fast and compliant with my expectations. Nothing to say, good service

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Acheteur Vérifié

Published on 19/11/2019 à 14h23 following a purchase from 07/11/2019

good

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Acheteur Vérifié

Published on 17/11/2019 à 01h33 following a purchase from 05/11/2019

good parts, price, fast delivery, ok

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Acheteur Vérifié

Published on 12/11/2019 à 13h39 following a purchase from 04/11/2019

Lack of communication I had ordered a 2t bardhal oil can and received a total instead without being informed or refunded because the total is cheaper
Disappointed I don't think I will order again on this site

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Response from Pieces Bateaux Published on 20/11/2019

Hello Mr. MACAIGNE,
We are sincerely sorry that you were not satisfied with your first order.
When a product is unavailable, we systematically contact our customers to inform them.
In your case, there was an oversight and we apologize for that.
Regarding lubricants, we have decided to gradually replace the Bardahl oil range with those offered by Total. We assure you that Total products are of equivalent or even superior quality.
As for the price, it is a coincidence that the price is slightly lower today. We regularly update our lubricant prices, as they fluctuate like all petroleum products.
We remain at your service, and wish you all the best.
Best regards,
The Pièces Bateaux team.