The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
I regret to note that their business practices are more than questionable. The images provided as illustrations of the product do not correspond to what they actually deliver; if you order original parts, they deliver the white product version. (supposedly you did not specify). but at the price of the original! Then if you are not satisfied, they offer you a €5 voucher for your next purchase, this way they can get you a second time. Never again!!
Translated reviews
Response from Pieces Bateaux
Sir, We thank you for your comment, our customers' opinions are valuable for improving our service quality on a daily basis. In your case, we do not agree with your opinion. We are official MERCURY distributors and therefore always prioritize QUICKSILVER products. However, it happens that the factory has too long delays. To avoid penalizing our customers, we ship them a SIERRA product. Indeed, it may happen that we deliver, for example, SIERRA filters, but this is only for timing reasons. For your information, the price proposed for our QUICKSILVER products is based on the SIERRA price. Our customers are therefore winners and not losers as you think. We offered you a voucher because it seemed simpler to proceed this way. But we could have proceeded with an exchange. We strive to do everything to satisfy you, again presenting our apologies for the inconvenience caused. We remain at your service, Best regards, The Boat Parts Team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2019
not enough details on the parts of the small 4, 5 and 6 hp engines, we should have 3D images of the parts and improve your search engine, some parts not found.......but still good. Best regards
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2019
First of all, thank you
Product corresponding to my request
And it was very quick
Bruno
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2019
Order compliant
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2019
Item conforms to the description and delivered quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2019
Ok, it's good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2019
Very very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2019
Very good site, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2019
to recommend to friends sailors.....
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2019
see below
Translated reviews
Response from Pieces Bateaux
Hello,
We are sincerely sorry for the problem you encountered.
Transport issues can happen. Did you take photos of the package in the condition you received it so that we can inform the carrier?
If the package seemed too damaged to you, it should have been refused.
We will contact you quickly to find out the missing parts and replace them for you.
Thank you for your understanding.
Best regards,
The Pièces Bateaux team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2019
fast delivery, quality part, small downside, the thread of the oil pump tip does not match the thread of my suzuki engine.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2019
Average because in the maintenance kit I bought, the fuel filter was not suitable for my engine... the rest was, fortunately!!
Translated reviews
Response from Pieces Bateaux
Hello,
We will redo a verification of what we sent you as well as the nomenclature of our kit regarding the problem you reported in order to understand if there was an error.
We strive to verify the compatibility of the parts but there are so many different versions, sometimes with modified assemblies, that a 100% success rate is difficult.
In any case, our collaborators remain available, and you just need to contact us so that we can find a solution together.
Thank you for your understanding, best regards.
The PIECESBATEAUX.COM team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2019
easy to use site
PayPal payment
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2019
Hello ....
A very efficient team; well done. I now know where to turn to.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2019
Easy to consult website
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2019
compliant with the order and fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2019
No problem
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2019
Competitive prices, fast shipping, pleasant and very professional welcome. Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2019
very good site, good responsiveness when requesting information
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2019
Complete site and easy to use.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2019
fast delivery but lacks protection for a gasket that could have been folded in a simple bubble envelope without cardboard to stiffen the whole thing
Translated reviews
Response from Pieces Bateaux
Hello,
We take your remark into consideration in order to continue improving our services.
When it comes to a large or fragile gasket,
such as a cylinder head gasket for example, we use cardboard envelopes.
Thank you for your trust, we wish you a good continuation.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2019
Parts delivered quickly
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2019
Spent a long time on the site to really find the right reference for my Yamaha 40Q engine. I only found the gaskets for the turbine housing and the thermostat gasket. Otherwise, the rest seems perfect.
Translated reviews
Response from Pieces Bateaux
Hello,
We are happy that you find our site pleasant.
It is true that we offer many products but some references may be missing.
It is difficult to be complete as there are so many parts.
Do not hesitate to contact us so that we can help you.
In most cases, we manage to find the references our customers ask for.
Thank you for your trust, we wish you a good continuation.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2019
Excellent! I recommend for the seriousness and timely delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
Correct
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
Fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2019
I needed technical information, I was very well advised. Satisfied, I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2019
part ordered on May 21, delivery promised for the 24/25 at the latest, order received on May 29! the part was supposedly in stock....
Translated reviews
Response from Pieces Bateaux
Hello,
We are sincerely sorry for the delay in your delivery. If the parts are not available in stock with us, but are available at the factory, we are able to meet very short delivery times. Unfortunately, in your case, our delivery was lost and this caused a delay in our shipment.
Thank you for your understanding, we wish you a good continuation.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2019
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2019
fast delivery, merchandise conforms to my request although a bit expensive
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2019
Everything was perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2019
Very well stocked site in materials
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2019
Perfect, thank you, great communication about the products as well as for the delivery. The latter is fast and secure and the products are compliant. The best, keep it up!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
Improbable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
The package could be improved.
Everything is in bulk inside.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2019
Intuitive site, clear information and fast delivery. Nothing to report
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2019
Easy choice, and ultra-fast shipping, with good tracking.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2019
Easy choice, and ultra-fast shipping, with good tracking
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2019
Perfectly compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2019
Fast and careful shipping, I recommend
Translated reviews
We use cookies for audience measurement and improving user experience.
English 