Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 411 published reviews

5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1 and 3 stars

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Acheteur Vérifié

Published on 04/01/2017 à 16h54 following a purchase from 08/11/2016

I was not informed about the availability of my package at the pickup point.
It was by calling piecebateaux.com that I was informed.

Translated reviews

Response from Pieces Bateaux Published on 26/01/2017

Mr. Ulloa,
We thank you for sharing your impressions with us.
The notification by Colissimo regarding the delivery of your package at the pickup point was not made, we will escalate this information on our side. Please accept our apologies for the inconvenience caused.
Best regards,
The Pièces Bateaux Team

Acheteur Vérifié

Published on 04/01/2017 à 16h23 following a purchase from 24/10/2016

Hello
I order a lot of equipment from you and I still have more to order but not enough discounts for customers, it's a shame and cheaper elsewhere on certain sites.
Otherwise, impeccable delivery and in good condition.

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Acheteur Vérifié

Published on 04/01/2017 à 16h18 following a purchase from 15/11/2016

Pros:
Speed
Price
Cons:
Did not receive the right part
3 weeks without news regarding my problem
high shipping costs €8.60 for a tube of grease and a turbine kit (17% of the order price in shipping costs!)
As of today, I still do not have the part corresponding to my engine and I do not know if I will be able to get a refund for my order.

Translated reviews

Response from Pieces Bateaux Published on 26/01/2017

Mr. Margueritte,
We thank you for taking the time to express your dissatisfaction regarding your order.
Please accept our apologies for the delay in processing your order. However, we have made every effort with our technical service to procure the corresponding parts for your engine and finalize your order.
We hope to see you soon on PicesBateaux.com.
Sincerely,
The Pices Bateaux team