The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
everything went well with technical assistance for someone like me who knows nothing; Only downside, once paid, I was told that the parts were no longer available at Quicksilver and that they would send Sierra Marine!! Small concern but fortunately the parts were correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2023
the part was lost on the delivery platforms otherwise it's good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2023
Between preparation and delivery too long!! That's why I give 4 stars and not 5
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2023
Correct quality-price ratio and speed of shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2023
very fast a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2023
Efficient and fast. Small downside: it would be useful to have the references of the parts that make up the kits.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2023
super and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2023
Order received quite quickly for Johnson engine parts from 2003. Correct price, careful packaging, I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2023
Satisfied with my purchases on boat parts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2023
Convenient and practical.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2023
Order on the site after a phone inquiry for confirmation of parts. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2023
Impeccable, just a bit long from your warehouse.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/03/2023
Hello, very disappointed to receive only one imitation Volvo part. On your site at the order, your exhaust elbow had the original Volvo number engraved 833583. When I received the ordered part, the number does not appear. Why? The ordered part is not the same as that on the site???
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Response from Pieces Bateaux
Hello, We are sorry that you misinterpreted the product sheet description. The part you ordered is clearly indicated as a distributor brand on our site. It is not specified at all that it was an original part, from Volvo brand. We confirm that it is 100% compatible with reference 833583. This part has been sold to many customers who were completely satisfied with this product. Remaining at your service, Best regards, The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2023
Delay, package, merchandise as described, a bit expensive, I found the same thing next to my house and cheaper!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2023
Navigation on the site very good and quick order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2023
very good order received quite quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
Many Mercury parts, fast delivery, well-organized website.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2023
This time I received a complete order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2023
Delivery on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/02/2023
AWFUL 10 days after placing my order still in preparation, 10 DAYS!!!!! You really must not be in a hurry. Goodbye boat parts, forever!!!
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Response from Pieces Bateaux
Hello,
Your order was shipped on 28/2. The parts you ordered had a supply delay as was specified on the site.
We regret that you were not satisfied with your experience.
We remain at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
Compliant with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2023
Very good, no problem, 3 or 4 contacts. Satisfied with the platform.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2023
Fast delivery and execution, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2023
Delivery a bit late, everything else OK
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2023
No response from customer service
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Response from Pieces Bateaux
Hello,
You placed an order on 05/02.
Your order was shipped on 07/02 and delivered to a pickup point on 09/02.
You contacted us because the maintenance kit was delivered with Sierra Premium oil instead of Quicksilver. Please note that Quicksilver is currently out of stock on this oil until April.
Sierra oil is of 100% quality equivalent to Quicksilver, which is why we automatically make the replacement.
We offered to make an exchange (last email on 14/02) and we did not receive a response from you.
We remain at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2023
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2023
Parts received on time
4 stars because perfection does not exist
But very good without any issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2023
very good service, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2023
Product identical to the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2023
nothing to report, deadline respected and items conform to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Very good contact with customer service, good product! I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2023
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2023
Delivery was a bit awaited. Causes?: holidays! It seems that the stocks are not on the 'boat parts' site, but with suppliers, so in case of holidays, we wait a bit too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
In line with my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2023
Serious site but delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2023
Overall very satisfied except for the delivery aspect: your provider unilaterally changed the delivery location with hours that did not suit me…
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
Great
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2022
Paid 18 euros for a part that was supposed to arrive in 48 hours and took 4 weeks to arrive... what a disappointment and no one, neither email nor letter to warn that there would be a delay before paying BUT once paid...... 4 WEEKS while everything was disassembled for a 8 euro part including tax
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with the processing time of your order, but it was processed normally.
We have displayed on our site since December 12 that no orders would be processed after December 16 and that our services would resume from January 3.
You placed your order on December 18. This information was also sent to you with the automatic confirmation of your order. We therefore processed your order on January 3 as planned. It was indicated on our site that the supply time for the part was 5 days.
Your order was shipped on January 10.
Best regards,
The Pièces Bateaux team.
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