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A
Rating: 4 out of 5
happy to find parts for old engine
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
Summary of reviews
The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Received on time, conforms to expectations.
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A
Rating: 4 out of 5
envelope arrived quickly! parts ok turbine kit for yamaha 6 hp! assembly ok!
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A
Rating: 4 out of 5
Serious and trustworthy company.
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A
Rating: 4 out of 5
Delivery too expensive
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A
Rating: 1 out of 5
DELIVERY TIME TOO LONG, ALSO I WAS NOT DELIVERED AT HOME THE CARRIER DID NOT PASS
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your ordering experience.
Please note that the delays on original parts can sometimes be very long and we are dependent on the manufacturers. Some references are not even stocked in Europe and come directly from the country of origin.
Regarding the delivery, we contacted the carrier who informed us: "The recipient being absent and unreachable on 24.11, the package was delivered to a relay point due to the new procedure"
Remaining at your service,
Best regards, the Pièces Bateaux team.
We are sorry that you were not satisfied with your ordering experience.
Please note that the delays on original parts can sometimes be very long and we are dependent on the manufacturers. Some references are not even stocked in Europe and come directly from the country of origin.
Regarding the delivery, we contacted the carrier who informed us: "The recipient being absent and unreachable on 24.11, the package was delivered to a relay point due to the new procedure"
Remaining at your service,
Best regards, the Pièces Bateaux team.
A
Rating: 4 out of 5
Serious company, good quality material, too bad the material is not always available as indicated on the website.
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A
Rating: 4 out of 5
Very good, I am happy to order parts from nautical parts, they are good as I ordered, thank you
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A
Rating: 4 out of 5
Corresponds to the request
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A
Rating: 4 out of 5
Good navigation, delivery quite fast, nothing to say
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A
Rating: 4 out of 5
Well received, fast shipping
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Long delivery
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A
Rating: 4 out of 5
For a first order, I am very satisfied, the order arrived very well
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A
Rating: 4 out of 5
It works
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A
Rating: 4 out of 5
Fast order and shipping, good tracking. After an unpleasant experience during the summer (long delays on a part advertised as available), this time everything went very well.
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A
Rating: 4 out of 5
The received part is compliant. But 14 days between payment and delivery is a lot...
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A
Rating: 4 out of 5
Good part but high price.
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A
Rating: 4 out of 5
The sending of the part was a bit late. After shipping, delivery was quick. Nothing to say about the site, it's perfect.
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A
Rating: 4 out of 5
Good.
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A
Rating: 1 out of 5
Part marked in stock or in stock but at the manufacturer so delivery time one week
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Response from Pieces Bateaux
Hello,
There are more than 60 references of contact keys at Mercury.
We keep the most common in stock, and some need to be ordered.
You placed the order on 8/10 and it was shipped on 14/10.
Considering the weekend, the delay seems acceptable.
Best regards,
The Boat Parts Team.
There are more than 60 references of contact keys at Mercury.
We keep the most common in stock, and some need to be ordered.
You placed the order on 8/10 and it was shipped on 14/10.
Considering the weekend, the delay seems acceptable.
Best regards,
The Boat Parts Team.
A
Rating: 4 out of 5
The quality of the cables doesn't seem great, will see after assembly
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A
Rating: 4 out of 5
Sometimes searches are not too obvious
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A
Rating: 4 out of 5
Nothing to complain about, perfect spare parts service. Good order tracking. Competent staff
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A
Rating: 1 out of 5
I never received my order.
And no one contacts us to remedy this problem.
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And no one contacts us to remedy this problem.
Response from Pieces Bateaux
Hello,
Your order from September 29 was shipped on October 1.
An email is automatically sent to each customer with the tracking link for their parcel.
It is not possible for us to track all customer parcels.
After researching with DPD, your parcel was declared lost by their delivery services.
We have reordered a new part from Mercury, which will be shipped to you as soon as possible.
We remain at your complete disposal.
Best regards.
Your order from September 29 was shipped on October 1.
An email is automatically sent to each customer with the tracking link for their parcel.
It is not possible for us to track all customer parcels.
After researching with DPD, your parcel was declared lost by their delivery services.
We have reordered a new part from Mercury, which will be shipped to you as soon as possible.
We remain at your complete disposal.
Best regards.
A
Rating: 4 out of 5
Top order
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A
Rating: 4 out of 5
Excellent phone relationship with your technical service, delivery time respected with a high cost.
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A
Rating: 4 out of 5
Good reception.
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A
Rating: 4 out of 5
satisfied
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A
Rating: 4 out of 5
delivery in accordance with the order and short time
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A
Rating: 4 out of 5
great these are the good quality cables
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A
Rating: 4 out of 5
Many items for sale at the right price but shipping cost too high which puts you at a disadvantage compared to other online merchants or shiphandlers.
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A
Rating: 4 out of 5
Hello;
I received my order today 30/09/2021, I am very satisfied
thank you and see you next time
best regards
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I received my order today 30/09/2021, I am very satisfied
thank you and see you next time
best regards
A
Rating: 4 out of 5
Serious site and quality material, however a small downside on the rather high prices compared to other sites selling the same thing.
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A
Rating: 4 out of 5
I want to thank Thomas from 'boat parts' for his responsiveness regarding the lack of parts from the ordered kit despite a small disagreement. Serious site.
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A
Rating: 4 out of 5
I couldn't find my reference on the website, but I was answered quickly and my reference was put on the site. Fast delivery.
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A
Rating: 4 out of 5
A bit long for delivery
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A
Rating: 4 out of 5
Very serious seller parts received very quickly I recommend it
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A
Rating: 4 out of 5
Quality of the site, but lacks detail to place an entire order. Some motorcycle or quad merchants provide nomenclatures.
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A
Rating: 4 out of 5
Very good site and fast
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