The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Fast delivery and suitable products (filters and water pump rotor) at a very favorable price. I found all the maintenance material for my Volvo MD2030 from a single supplier, it's perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2021
No problem with the top order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
Very professional, very serious
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Hello,
The only downside, I was able to order the part while you were not sure of its availability!
For the rest, nothing to say. Keep it up!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2020
Delay too long / parts do not match
Translated reviews
Response from Pieces Bateaux
Hello,
The opinion of our customers is very important to our company.
We put all our energy into satisfying all our customers.
Regarding your order, it was shipped in 2 parts because we informed you that some items were temporarily unavailable from the manufacturers. We shipped the first part of your order on 17/12/20 and the balance on 13/01/21. You could have canceled all or part of your order if the delays did not suit you.
Regarding your comment about the parts that would not fit, you never contacted us for a return request. Please contact us to explain the problem in more detail and we will find a solution.
Best regards,
The Boat Parts Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
good
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2020
After ordering my parts, I received them more than 3 weeks later? Just for drain plugs for the lower unit and engine for 5 HP motors. Don't be in a hurry and especially if they had given me their delivery time I wouldn't have ordered from them.
Translated reviews
Response from Pieces Bateaux
Hello,
Our customers' feedback is very important to us, in order to continuously improve our services.
You placed your order on 27/11. Due to a stock shortage of the cap at Honda, we could only ship your order on 10/12. But that does not explain the delay.
You are located in Switzerland, and in the current health context, the transport of parcels coming from France is disrupted.
Remaining at your service,
Best regards,
The Pieces Bateaux team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
Part conforms. Delivery time a bit long. Best regards
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/10/2020
Soon two months and I still have not received my order
Translated reviews
Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your ordering experience.
Your order was shipped on November 30 and you received it on December 7.
The supply delay was indeed very long, but the parts were not available from the manufacturer. We kept you regularly informed of the progress of the delay.
No other dealer could have offered you these parts faster, as they were not available.
We remain at your disposal,
Best regards,
The Pieces Bateaux team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
Good communication about product availability
Efficient site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Parts available even for an old 2-stroke outboard
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
very good however one part being unavailable I take at least 3 weeks delay
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
customer service: OK, delivery: a bit long
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
fast delivery product compliant everything is fine. thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Keep it up nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/11/2020
delivery problem in several times, and long wait for packages
Translated reviews
Response from Pieces Bateaux
Hello,
Part of the parts you ordered comes directly from the Mercury stock in Belgium which explains the various deliveries.
With the current crisis, shipping times have unfortunately been extended, as carriers are overwhelmed
We hope to count you among our loyal customers.
Best regards,
The Boat Parts team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Very clear site and beautiful maintenance kit received. Order very well followed!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
Fast shipping despite a stock shortage thank you cordially
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Following an urgent order for a propeller and key. Quick transaction on the site, parts delivered very very quickly. Moderate shipping costs... Just the price of the key which is not reasonable. (Reason for the missing 5th star.)
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/10/2020
Non-functional parts...
Translated reviews
Response from Pieces Bateaux
Hello,
You contacted us on 27/10 informing us of a problem.
We replied on 28/10 but have not heard back from you.
For us, the problem was resolved.
We remain at your disposal if needed.
Best regards,
The Pièces Bateaux team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Very clear website.
The only downside is displaying the brand of each part instead of showing Distributor
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2020
Good, no problems to report.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
Very satisfied.. thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
Maybe a bit long to receive the order. 1 week. But we know that other times you were faster. Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
Good product but delivery time a bit long
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
Thank you to your commercial and technical teams for their support.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
Compliant with the order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2020
Very easy to find these parts.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
Hello, order arrived well, well packaged, very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2020
Good navigation on the site, fast delivery well packaged, no opinion on the price as I did not make a comparison.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2020
compliance of parts, fast shipping delay, too bad the post does not respect its delivery time commitments
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2020
I was well advised
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2020
1 of the seals slightly thinner
Translated reviews
Response from Pieces Bateaux
Hello,
We thank you for your information.
The parts you ordered are original parts.
Please note that the manufacturer may evolve its product and that differences may be observed.
But the manufacturer commits to the conformity of the product regarding its use.
Best regards,
The Pièces Bateaux team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2020
compliant and fast reception
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2020
Well received with 1 day delay
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/08/2020
Hello, I have received my order but the problem is that the sealing O-ring of the piston rod is not the correct diameter, while the kit is intended for all engines from 35hp to 115hp, mine is a 75hp from 1996. They should specify the year of the engines because there is no return of parts yet the package is not opened.
Translated reviews
Response from Pieces Bateaux
Sir,
It is very difficult to have exhaustive descriptions of the parts.
Regarding Mercury parts, the year is not the criterion that validates the compatibility of a part. Only the engine serial number allows for verification.
Our technical service is available to our customers for any reference verification and responds very quickly.
Best regards,
The Boat Parts Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2020
Very good service, however, I bought a small manual priming pump for a 2-stroke 75 hp Mariner, the part arrived quickly and is fine but the direction of fuel inlet and outlet is reversed compared to the original part, otherwise very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
The order went well. Item conforms to my request. Delivery time a bit long
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2020
Navigation quite easy for age 74 the delivery was not easy due to COVID-19 otherwise well also for the note, advice over the phone very good thank you
Translated reviews
We use cookies for audience measurement and improving user experience.
English 