English 
J
Rating: 4 out of 5
Period of uncertainty but package delivered conforming, thank you.
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 1 and 4 stars
Reset filtersC
Rating: 4 out of 5
Super thank you very much.
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F
Rating: 4 out of 5
Relatively fast order, wide choice, Good ....
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M
Rating: 4 out of 5
Everything is fine
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A
Rating: 4 out of 5
Ordered on 1-09 delivered on 10-09 ??
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P
Rating: 4 out of 5
Great availability of parts.
Phone reception for the switchboard is rather unfriendly, but cordial for the workshop.
Reactivity for shipping is underperforming, which diminishes the interest of the post chrono.
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Phone reception for the switchboard is rather unfriendly, but cordial for the workshop.
Reactivity for shipping is underperforming, which diminishes the interest of the post chrono.
J
Rating: 4 out of 5
Compliant with the description, fast shipping, I recommend this site. Thank you
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S
Rating: 4 out of 5
Very good site and very satisfied
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M
Rating: 4 out of 5
Very responsive
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J
Rating: 4 out of 5
Deadlines not respected
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F
Rating: 4 out of 5
Nothing to report for this order
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J
Rating: 4 out of 5
Good experience
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P
Rating: 4 out of 5
The site is well made, I received my package very quickly, without problems, well packaged, now I just need to try the product
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M
Rating: 4 out of 5
Satisfied with the ordered product and no issues with the delivery, a very nice and good welcome at the relay point
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P
Rating: 4 out of 5
Corresponds to the order and quite fast
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C
Rating: 4 out of 5
Nothing to say, fast, efficient and good follow-up. Ordered on 12/08 received on 16/08 with the bridge.
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M
Rating: 4 out of 5
Everything perfect! Shipment arrived in a short time... a bit high the shipping cost, thank you
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J
Rating: 1 out of 5
never received
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E
Rating: 4 out of 5
Compliant with my order, the
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A
Rating: 4 out of 5
Package well received thank you
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J
Rating: 4 out of 5
Shipping to overseas territories. Good timing parts ok
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P
Rating: 1 out of 5
Very poor delivery: the 2 pots of glue arrived open! Glue everywhere in the package and at least half of the products lost
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Response from Pieces Bateaux
Hello, We regret the receipt of your order. Our sales service has contacted you regarding this issue. We remain at your service. Best regards. The piecesbateaux.com team
A
Rating: 1 out of 5
The pieces are in late today are not here
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Response from Pieces Bateaux
Hello, Your order of 29/7 was shipped on 1/8. You were informed of the delivery by the carrier on 6/8. The delivery time of 5 to 6 days is a normal timeframe between France and Italy. We remain at your service for any requests. Hello, Your order placed on 29/7 was shipped on 1/8. You were notified of the delivery by the carrier on 6/8. The delivery time of 5 to 6 days is normal between France and Italy. We remain at your service for any further requests.
B
Rating: 4 out of 5
compliant products, correct prices, good communication. 1 star less for a small delivery delay but I recommend
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J
Rating: 4 out of 5
Good information from you for the order, tracking and receipt of the order. The receipt delay could be shorter.
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R
Rating: 4 out of 5
In general, a good service, the only downside is that I did not receive original parts but competitor parts.
For the rest, everything is fine
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For the rest, everything is fine
E
Rating: 4 out of 5
Very good site, compliant parts, just the delivery that takes 9 days, which may seem long if there is urgency. Nevertheless, I highly recommend.
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J
Rating: 4 out of 5
Good, the product perfectly matches my order, the only downside is that the tracking of the package leaves something to be desired, the contact with your services is impeccable, very satisfied with the response to my request and very well received, a big thank you to your collaborators, good winds to all!
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R
Rating: 4 out of 5
Fast shipping and no problem, but Chronopost messed up for 4 days to deliver to my home. I would have preferred to pick up the part at the post office or delivered by the mailman.
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Y
Rating: 1 out of 5
Order placed 15 days ago still not received
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Response from Pieces Bateaux
Hello, Your order from 9/07 was shipped on 15/07, in accordance with the availability time of the part indicated on our site. We have contacted the carrier and your order will be delivered to the relay point you chose on 22/07. We regret this particularly long shipping time independent of our doing. We remain at your service. Best regards, The PiecesBateaux.com team
P
Rating: 4 out of 5
Part well received but we had no information about the delivery Finally everything is fine the engine still does not want to accelerate it chokes immediately
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G
Rating: 1 out of 5
I do not recommend this site. Delivery out of time. Part not in stock, not mentioned. Delivery time + 8 days.
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Response from Pieces Bateaux
Your comment is inaccurate, the supply time is clearly indicated on the product sheet of the reference you ordered. At no time was it specified that the part was in stock. We sent you emails informing you of the delay.
F
Rating: 4 out of 5
Corresponds to my order
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B
Rating: 4 out of 5
very good, a downside on the price.
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G
Rating: 1 out of 5
To date, the order has not been delivered, it was supposed to be delivered on Thursday, June 19, we are on the 22nd with no update from Colissimo, customer service is silent for now, what can I say?
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J
Rating: 1 out of 5
Slow, poorly informed, poorly managed
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S
Rating: 4 out of 5
Satisfactory parts conform to my order, it takes a bit of time but it's okay
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O
Rating: 4 out of 5
Received within a short time frame, everything is top-notch
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C
Rating: 4 out of 5
Hello, I had to send a message to find out where my package was after two months of delay, I would have liked to be informed about the stock shortage, otherwise nothing to say they sent me original parts instead.
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P
Rating: 4 out of 5
Tip top and fast
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