Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2020
Very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2020
Good serious advice. fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Very good speed of service shipping and fast reception many parts available quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2020
Parts received compliant with my expectations
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/08/2020
Non-compliant part, sent an email to report it, no response!
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Response from Pieces Bateaux
Sir,
You contacted us on 15/8 and we replied on 17/8.
Since then, we have had no news from you.
We are at your disposal,
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2020
Order departure times a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
No issues with the shipment and the part. Just a small lack of information between the order and the dispatch regarding the processing time.
Otherwise very good. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
Very good overall, very good additional information provided by phone. Only small downside: Part announced as available and took 8 days to receive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Fast delivery, product conforms to the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
Top technical service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2020
Good website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
compliant with the information received by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2020
fast delivery very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2020
the only problem is that I have not received the part to this day. Bravo for the 'advice' side and email exchanges. A phone issue to schedule, New Caledonia only has 6 digits for calls and not 10 like in mainland France, hence the computer refusal during orders. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2020
I thank Mr. Thomas for his advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Very good communication on the technical side. Inform about the status of the order if needed. Products compliant and correct packaging. I recommend without any problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2020
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
Product almost identical to the original (different materials and therefore more fragile) hence my remark Product expensive because of that.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Product compliant, sent quickly, well packaged for a first order, it puts me in confidence, I will do it again!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
The ordered parts corresponded to my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
Fast, efficient, super hotline
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2020
Received compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
order arrived well. satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2020
I ordered an outboard engine maintenance kit. The volume of oil was not sufficient. Otherwise, fast delivery. The technical service for advice is impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
I received the parts at the designated relay. I mounted them on the boat waiting for its launch to confirm my choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2020
Pleasant website, easy navigation, fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Defective product but very responsive customer service. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Very fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Transaction without issues.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Delivery times a bit long, probably related to COVID. Otherwise, products conform and impeccable advice.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/06/2020
Packaging too weak for the weight of 30 kg. See my email sent to commandes@...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/06/2020
Damaged box. Missing parts. See my email sent to commandes@....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2020
Satisfied with the order but not with the chronopost service which does not respect delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2020
An error was made in your shipment for the turbine, it does not correspond to our Yamaha F6 4-stroke engine, I have the impression it is for a 2-stroke, I sent you an email with the photo and dimensions. References of the received part: Sierra 118-3073 IMPELLER REPLACES. MARINER 47-96305M YAMAHA6EO-44352-00-00 4 & 5 HP. What to do???
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2020
Unfortunately, a delay too long for delivery, however, excellent communication regarding the delay. If I need equipment, I will not hesitate to order from you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
I ordered a hatch (equipment door) but once installed I found that it was not watertight. The only response from Pieces bateaux is to dismantle the hatch and return it for a refund. I would have preferred a replacement with a watertight model or the provision of a seal...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Keep it up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
No invoice with the parts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2020
The site seems clear and easy to use
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