Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 411 published reviews

5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1 and 4 stars

Reset filters

Acheteur Vérifié

Published on 06/01/2017 à 03h52 following a purchase from 17/09/2016

I AM SATISFIED WITH MY PURCHASE AND I RECOMMEND IT FOR FUTURE BUYERS OF BOAT PARTS, BEST REGARDS.

Translated reviews

Acheteur Vérifié

Published on 05/01/2017 à 21h06 following a purchase from 18/12/2016

Very good site

Translated reviews

Acheteur Vérifié

Published on 05/01/2017 à 18h02 following a purchase from 16/11/2016

Good, nothing to complain about, fast and compliant with the order.

Translated reviews

Acheteur Vérifié

Published on 05/01/2017 à 09h17 following a purchase from 16/12/2016

the site works well, there are people on the line when you have a problem and despite 2 or 3 small issues over the year, it's the place where I find the most parts at the moment.

Translated reviews

Acheteur Vérifié

Published on 05/01/2017 à 08h05 following a purchase from 16/11/2016

Site to recommend.

Translated reviews

Acheteur Vérifié

Published on 05/01/2017 à 00h54 following a purchase from 26/09/2016

Thank you and very efficient

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 22h40 following a purchase from 15/12/2016

good

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 22h15 following a purchase from 20/12/2016

Perfect

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 21h12 following a purchase from 02/11/2016

incomplete order, misunderstanding, sending of the missing part (not the right one), finally after a month of waiting complete order thank you very much

Translated reviews

Response from Pieces Bateaux Published on 25/01/2017

Mr. Rastelli,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
Please accept our apologies for the processing delay of your order, due to a packaging error. However, we have made every effort to restock this reference.
Hoping that you will not dwell on this mixed experience.
Sincerely,
The Pièces Bateaux team

Acheteur Vérifié

Published on 04/01/2017 à 20h29 following a purchase from 08/11/2016

Delivery time a bit longer than indicated.
Otherwise, OK. Part conforms to my expectations.

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 20h15 following a purchase from 27/09/2016

order placed and received 10 days after the expected delay. The least one could do was to inform the customer.

Translated reviews

Response from Pieces Bateaux Published on 26/01/2017

Mr. Lienart,
Thank you for taking the time to express your dissatisfaction regarding your order.
Please accept our sincerest apologies for the delivery delay of your order. Rest assured that this helps us improve the quality of our services.
Sincerely,
The Pièces Bateaux team

Acheteur Vérifié

Published on 04/01/2017 à 19h42 following a purchase from 28/11/2016

Thank you

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 19h24 following a purchase from 22/11/2016

this is the first time I placed an order no worries

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 19h23 following a purchase from 27/11/2016

Good site because I found parts for a 43-year-old hb engine (johnson) that allows me to renovate and maintain it to go far with this nostalgic engine...
A big advantage is that we can pay by check which avoids having our credit card hacked by crooks who are on the lookout for everything on the internet.
Some inconveniences nonetheless: THE parts on this site are more expensive than on other sites and THE shipping costs are way too high. For example, I wanted to order 2 drain plug seals for a price of 2.30 euros (and it weighs only a few grams) and they ask me for 6.90 euros in shipping costs......
On the other hand, in the

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 19h16 following a purchase from 11/10/2016

I never received a response. I asked twice the question: at what torque should I set my torque wrench to tighten the cylinder head bolts of my 6hp bicylinder johnson engine? (cylinder head gasket that I obviously bought from you.) while I provided you with all the information you requested. (brand, serial number.....)
Sincerely.
Mr. Routier.

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 19h14 following a purchase from 06/12/2016

the part works very well and the old engine is back in service.
Thank you
And happy new year

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 18h47 following a purchase from 18/11/2016

Delivery as expected

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 18h47 following a purchase from 19/09/2016

offers products that cannot be obtained

Translated reviews

Response from Pieces Bateaux Published on 26/01/2017

Mr. Fisseux,
Thank you for taking the time to share your impressions.
Your order consisted of a cockpit cover for your boat, unfortunately our saddler does not have the template for your model. We are unable, in this case, to fulfill your request and we are sincerely sorry.
We still hope to count you among our customers.
Best regards,
The Boat Parts Team

Acheteur Vérifié

Published on 04/01/2017 à 18h26 following a purchase from 10/10/2016

Good

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 18h06 following a purchase from 09/11/2016

Overall quite good.
Points to improve:
-The preparation of the package for shipping is not very fast.
-Prices are high. Some will say it's the charm of boating...
The site is quite well positioned compared to other distributors. But I still made my last order directly from the USA...
-The impossibility of downloading invoices online. You can only view them.
Positive points:
- The site responds very quickly when asking for information about a part. Request made around 7 PM, response at 9 PM.
-Good packaging of products.
-Free shipping at €99

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 17h35 following a purchase from 15/09/2016

nothing to say except that everything went well from order to delivery.

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 17h03 following a purchase from 08/10/2016

GOOD

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 17h00 following a purchase from 02/09/2016

very good with good follow-up

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 16h51 following a purchase from 17/09/2016

If I need, I will gladly reorder.

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 16h50 following a purchase from 01/11/2016

Very good site but a bit messy for searching.

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 16h43 following a purchase from 30/10/2016

Good but a bit expensive

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 16h18 following a purchase from 15/11/2016

Pros:
Speed
Price
Cons:
Did not receive the right part
3 weeks without news regarding my problem
high shipping costs €8.60 for a tube of grease and a turbine kit (17% of the order price in shipping costs!)
As of today, I still do not have the part corresponding to my engine and I do not know if I will be able to get a refund for my order.

Translated reviews

Response from Pieces Bateaux Published on 26/01/2017

Mr. Margueritte,
We thank you for taking the time to express your dissatisfaction regarding your order.
Please accept our apologies for the delay in processing your order. However, we have made every effort with our technical service to procure the corresponding parts for your engine and finalize your order.
We hope to see you soon on PicesBateaux.com.
Sincerely,
The Pices Bateaux team

Acheteur Vérifié

Published on 04/01/2017 à 16h16 following a purchase from 22/11/2016

Product conforms to the order.

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 16h16 following a purchase from 10/10/2016

good service

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 16h10 following a purchase from 19/12/2016

Good

Translated reviews

Acheteur Vérifié

Published on 04/01/2017 à 16h09 following a purchase from 01/12/2016

On site. Quick and correct reception

Translated reviews