Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 1 and 4 stars

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D
Daniel H.
Rating: 4 out of 5
following a purchase from 27/05/2024
The quality of the anodes is average
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J
Jean-François H.
Rating: 4 out of 5
following a purchase from 09/06/2024
Fast shipping, compliant with the order
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O
Orlando O.
Rating: 4 out of 5
following a purchase from 15/05/2024
I am happy and satisfied with my order
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R
Roman B.
Rating: 1 out of 5
following a purchase from 10/05/2024
Order took a long time to arrive and once the parts were received the most important part was broken... I hope to at least have a good responsiveness from piecesbateaux.com
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2024
Well arrived on time
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2024
Hello. I received my order after at least 15 days. The box was opened. A part is missing from the box. And..
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B
Bruno R.
Rating: 4 out of 5
following a purchase from 23/05/2024
The team responds quickly to questions.
The shipment of the items is very fast and of good quality.
The price is a bit high for my taste.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2024
Very good
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2024
Good
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2024
delivery a bit long
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2024
Hello,
A good service without unpleasant surprises but a delivery time announced a bit long.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2024
good,
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2024
PERFECT WELCOME. Chaotic delivery; three delivery notices announced and postponed without the possibility of rescheduling despite a phone call to the carrier.
Only one fixing screw in the opened bag.... how many at the start.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2024
Everything would be perfect for the purchase made except for the delivery provider!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2024
Merchandise conforms
Delivery time respected with fast shipping.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
Order conforms, careful shipping - but +1 week delay without information.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2024
Hello, long to receive the parts. Best regards.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2024
Delivery quite fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2024
Very good.
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/04/2024
very very very long order to arrive, very disappointed
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied with your order.
Your order from Saturday, April 6 was processed on Monday, April 8.
However, the seal you ordered required a supply delay.
Your order was shipped as soon as all references were received.
We remain at your service.
Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2024
Very good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2024
Satisfied with my order, fast shipping.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2024
Deadlines respected, good telephone assistance.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/03/2024
Too long to deliver more than 1 month
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied with your order.
Your order from Saturday, March 23 was processed on Monday, March 25.
The water pump kit ordered was not available at the time of your order.
We kept you informed of the manufacturer's delay.
Your order was shipped as soon as we received the kit, namely on April 17.
It is still positive to have been able to provide you with a complete water pump kit for an engine from 1984, as most parts have been removed from manufacturers' programs.
We remain at your service.
Best regards.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2024
I was supposed to be delivered on Friday the 19th following an email and I was delivered on Saturday the 20th in the morning without a word to warn me, a day wasted waiting for nothing, very unhappy
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied.
We never communicate a delivery date, only the shipping date, as we do not control the delivery times and the uncertainties of transport.
Your order was shipped on April 17.
90% of orders are delivered within 48 hours, but it happens that carriers experience disruptions.
We remain at your service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2024
fast shipping
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2024
Products delivered as ordered but delivery times a bit long compared to other suppliers.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
Original part and deadlines respected!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Speed, responsiveness, quality of products
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2024
Compliant
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2024
*Nothing to report
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2024
R.A.S, correct delivery and on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2024
Received the parts as per the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2024
I would like the parts to be more detailed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2024
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2024
A bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2024
Quite easy to find the parts on the site, very fast delivery. In the package, a fuel filter (35-879885Q) was not in its original packaging (not packaged).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2024
No problem, efficient delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2024
Nothing to say, a first order that went very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2024
Good product and delivery respected.
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