English 
A
Rating: 4 out of 5
good,
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
PERFECT WELCOME. Chaotic delivery; three delivery notices announced and postponed without the possibility of rescheduling despite a phone call to the carrier.
Only one fixing screw in the opened bag.... how many at the start.
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Only one fixing screw in the opened bag.... how many at the start.
A
Rating: 4 out of 5
Everything would be perfect for the purchase made except for the delivery provider!
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A
Rating: 4 out of 5
Merchandise conforms
Delivery time respected with fast shipping.
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Delivery time respected with fast shipping.
A
Rating: 4 out of 5
Order conforms, careful shipping - but +1 week delay without information.
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A
Rating: 4 out of 5
Hello, long to receive the parts. Best regards.
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A
Rating: 4 out of 5
Delivery quite fast.
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A
Rating: 4 out of 5
Very good.
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A
Rating: 1 out of 5
very very very long order to arrive, very disappointed
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied with your order.
Your order from Saturday, April 6 was processed on Monday, April 8.
However, the seal you ordered required a supply delay.
Your order was shipped as soon as all references were received.
We remain at your service.
Best regards.
We regret that you were not satisfied with your order.
Your order from Saturday, April 6 was processed on Monday, April 8.
However, the seal you ordered required a supply delay.
Your order was shipped as soon as all references were received.
We remain at your service.
Best regards.
A
Rating: 4 out of 5
Very good value for money
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A
Rating: 4 out of 5
Satisfied with my order, fast shipping.
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A
Rating: 4 out of 5
Deadlines respected, good telephone assistance.
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A
Rating: 1 out of 5
Too long to deliver more than 1 month
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied with your order.
Your order from Saturday, March 23 was processed on Monday, March 25.
The water pump kit ordered was not available at the time of your order.
We kept you informed of the manufacturer's delay.
Your order was shipped as soon as we received the kit, namely on April 17.
It is still positive to have been able to provide you with a complete water pump kit for an engine from 1984, as most parts have been removed from manufacturers' programs.
We remain at your service.
Best regards.
We regret that you were not satisfied with your order.
Your order from Saturday, March 23 was processed on Monday, March 25.
The water pump kit ordered was not available at the time of your order.
We kept you informed of the manufacturer's delay.
Your order was shipped as soon as we received the kit, namely on April 17.
It is still positive to have been able to provide you with a complete water pump kit for an engine from 1984, as most parts have been removed from manufacturers' programs.
We remain at your service.
Best regards.
A
Rating: 1 out of 5
I was supposed to be delivered on Friday the 19th following an email and I was delivered on Saturday the 20th in the morning without a word to warn me, a day wasted waiting for nothing, very unhappy
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied.
We never communicate a delivery date, only the shipping date, as we do not control the delivery times and the uncertainties of transport.
Your order was shipped on April 17.
90% of orders are delivered within 48 hours, but it happens that carriers experience disruptions.
We remain at your service.
We regret that you were not satisfied.
We never communicate a delivery date, only the shipping date, as we do not control the delivery times and the uncertainties of transport.
Your order was shipped on April 17.
90% of orders are delivered within 48 hours, but it happens that carriers experience disruptions.
We remain at your service.
A
Rating: 4 out of 5
fast shipping
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A
Rating: 4 out of 5
Products delivered as ordered but delivery times a bit long compared to other suppliers.
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A
Rating: 4 out of 5
Original part and deadlines respected!
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A
Rating: 4 out of 5
Speed, responsiveness, quality of products
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A
Rating: 4 out of 5
Compliant
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A
Rating: 4 out of 5
*Nothing to report
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A
Rating: 4 out of 5
R.A.S, correct delivery and on time.
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A
Rating: 4 out of 5
Received the parts as per the order
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A
Rating: 4 out of 5
I would like the parts to be more detailed
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
A bit long
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A
Rating: 4 out of 5
Quite easy to find the parts on the site, very fast delivery. In the package, a fuel filter (35-879885Q) was not in its original packaging (not packaged).
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A
Rating: 4 out of 5
No problem, efficient delivery
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A
Rating: 4 out of 5
Nothing to say, a first order that went very well.
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A
Rating: 4 out of 5
Good product and delivery respected.
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A
Rating: 4 out of 5
Satisfied with the order, fast delivery.
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A
Rating: 4 out of 5
Very good. We were able to install the parts without any hassle
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A
Rating: 4 out of 5
Very available and friendly welcome.
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A
Rating: 4 out of 5
Too bad, a part is missing on the two cables. The one that prevents the cable from going sideways once in place. CHINESE! !! When you hold us...
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A
Rating: 4 out of 5
Nothing to complain about. Super
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A
Rating: 4 out of 5
Received on time. Thank you
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A
Rating: 4 out of 5
No worries
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A
Rating: 4 out of 5
Effective
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A
Rating: 4 out of 5
I think I received the right product that I haven't assembled yet due to health issues. I would have liked to have the replacement instructions for this part,
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A
Rating: 1 out of 5
I waited for the delivery of the part for a morning. I would like to know who is responsible? Three hours wasted is unacceptable
Best regards
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Best regards
Response from Pieces Bateaux
Hello;
Your package shipped on 01/03 by Colissimo.
It was announced for delivery on 05/03 but the delivery was delayed.
The package was finally delivered on 06/03.
We apologize for this delay beyond our control.
Best regards.
Your package shipped on 01/03 by Colissimo.
It was announced for delivery on 05/03 but the delivery was delayed.
The package was finally delivered on 06/03.
We apologize for this delay beyond our control.
Best regards.
A
Rating: 4 out of 5
Following my order, the small axles are missing from the pump kit, I did not make any complaints.
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Response from Pieces Bateaux
Hello, Thank you for your information. This water pump kit concerns a very old engine and it is possible that Mercury has updated the kit without changing the photo. We will inquire. Best regards.