Customer reviews of Pieces Bateaux

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2023 à 18h54 following a purchase from 27/07/2023

Delivery time a bit long, (6 days) hence 4/5

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Acheteur Vérifié

Rating: 1 out of 5

Published on 05/08/2023 à 12h32 following a purchase from 18/07/2023

I was given a link for the ordered part results, I am missing some parts knowing that it was well notified kit on the site, I hope they will do what is necessary because at that price it is shameful to see that.

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Response from Pieces Bateaux Published on 05/08/2023

Please clarify the problem. You ordered a parts kit that is delivered in a sealed package by the manufacturer. Upon opening, you notice that some parts are missing. We informed you that we will file a complaint with the manufacturer. It can happen that products are non-compliant. Thank you for moderating your remarks.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2023 à 20h42 following a purchase from 21/07/2023

Very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2023 à 18h33 following a purchase from 19/07/2023

Delivery times not as described... thanks

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/08/2023 à 21h26 following a purchase from 27/07/2023

Package took a long time to arrive from DPD, 6 days after your dispatch from the depot, after contacting them the package took 2 days. Package well cared for and product of good quality.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/08/2023 à 16h17 following a purchase from 26/07/2023

Product corresponds to the description, good quality-price ratio, delivery cost a bit expensive

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/07/2023 à 19h52 following a purchase from 09/07/2023

I have nothing to say it's good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 10h19 following a purchase from 13/07/2023

Nothing to complain about kit reno carb except the price too high

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 10h03 following a purchase from 22/07/2023

Very correct transaction

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 09h32 following a purchase from 19/07/2023

I received my package well thank you again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 13h33 following a purchase from 18/07/2023

Thank you for the speed of shipping and precise and clear site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 11h39 following a purchase from 07/07/2023

The sides would be missing to be sure of the purchase but fast and serious shipping

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Acheteur Vérifié

Rating: 1 out of 5

Published on 24/07/2023 à 08h55 following a purchase from 12/07/2023

The part sent does not correspond

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Response from Pieces Bateaux Published on 24/07/2023

Hello,
Can you explain the problem to us?
You ordered the thermostat 14586.
If you have indeed received the thermostat 14586, it is not a delivery issue but a reference choice issue.
In this case, please provide us with all the information about your engine (brand, power, and serial number). We will then provide you with the reference of the thermostat corresponding to your engine.
Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/07/2023 à 16h40 following a purchase from 05/07/2023

Good service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/07/2023 à 18h33 following a purchase from 11/07/2023

He probably saved me from engine damage. Thanks again to the technician and piecesbateaux.com.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 18/07/2023 à 09h29 following a purchase from 10/07/2023

delivery not compliant with the order and impossible to reach them

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/07/2023 à 09h14 following a purchase from 09/07/2023

Order compliant

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/07/2023 à 15h19 following a purchase from 02/07/2023

Overall nothing to say, just unlucky a part of the order was missing and blocked the rest, too bad not to have been contacted by phone to resolve it more quickly.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/07/2023 à 09h08 following a purchase from 02/07/2023

A slightly shorter delivery time would be perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/07/2023 à 21h31 following a purchase from 16/06/2023

Very easy to navigate the site, very good service, I recommend the site.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/07/2023 à 08h55 following a purchase from 13/06/2023

I ordered flaps that were not the right ones. I contacted the site for a return. The response was quick and positive. As soon as received, the refund was made. I only give 4 stars for the shipping costs being too high for these small items.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2023 à 15h40 following a purchase from 12/06/2023

Good for the product and service, missing the delivery time.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2023 à 15h18 following a purchase from 27/06/2023

Good, but I lack information on the anodes, no one to respond to me.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2023 à 14h28 following a purchase from 09/06/2023

The receipt of the package by Chronopost WITH signature is TOO restrictive (Obligation to be present). To be removed or allow the possibility to refuse it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2023 à 19h40 following a purchase from 06/06/2023

The delivery to the post office was not great, it took 3 days to find my order!! Otherwise, part ordered

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2023 à 10h21 following a purchase from 09/06/2023

Fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/06/2023 à 09h33 following a purchase from 21/06/2023

Very good ...... Part as described and fast shipping.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2023 à 15h29 following a purchase from 22/06/2023

Boat parts ok, delivery problem with Chronopost, package left at another address

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/06/2023 à 17h07 following a purchase from 12/06/2023

too bad I wasn't informed of the delivery day

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/06/2023 à 16h18 following a purchase from 11/06/2023

My order has already taken a lot of time to be processed, and out of 3 pieces I only received one. And the one received is not complete. I got the fitting but not the collar that was in the item description

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Response from Pieces Bateaux Published on 21/06/2023

Hello,
Your order from 11/6 was partially shipped on 16/6 with your agreement.
We informed you that 2 references were unavailable because Mercury is currently unable to deliver them. We asked if you wanted to keep them as a backorder or if you wanted to be refunded.
Regarding the Sierra fitting you received, it is not delivered with the collar. You are confusing it with the Mercury fitting which is unavailable.
Best regards.
The Boat Parts Team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/06/2023 à 15h22 following a purchase from 07/06/2023

good responsiveness following the problem I encountered

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/06/2023 à 11h55 following a purchase from 30/05/2023

Perfect, I will reorder as soon as I need

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/06/2023 à 07h46 following a purchase from 24/05/2023

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/06/2023 à 12h42 following a purchase from 28/05/2023

Good products ... but expensive to ship (9.90 € for a 750ml antifouling at 25 €) !!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/06/2023 à 08h35 following a purchase from 04/06/2023

Order compliant

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/06/2023 à 07h18 following a purchase from 20/05/2023

simple and effective

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/06/2023 à 06h05 following a purchase from 17/05/2023

Hello, the delivery time was a bit long. However, the responsiveness of the staff is of high quality. Thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/06/2023 à 15h26 following a purchase from 23/05/2023

Delivery time a bit long

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/06/2023 à 08h55 following a purchase from 30/05/2023

Perfect product, description on the site not as broad as the use.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/05/2023 à 20h44 following a purchase from 25/05/2023

very fast...thank you

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