Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews
5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
Very good site, very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
very fast, punctual service, package received in good condition - except for the oil filter (does not exist on the BF8)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2019
Very responsive, product conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Very good site, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2019
Great site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
User-friendly site, delivery on time and products meet expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Perfect, nothing to say
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2019
As of 21/05/2019, it has been a month since my engine has been opened and I am waiting for a very basic part (water pump), I have been sent the wrong model twice and I am accused of not having provided the engine numbers, which has been done several times. Anyway, Anaïs is responsive by email but in the end for not much and I advise you not to call the technical service, they just give you the runaround and ask you to send an email that the technician will not read.
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
We are sincerely sorry for the difficulties you have encountered with our services.
We are now implementing actions to find the part you need.
We will analyze what has clearly not worked, so that your unfortunate experience does not happen again.
We hope that you will renew your trust in our company, as we work every day to satisfy our customers.
We again apologize for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
Very good site
Competitive prices
Very good contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
Very complete Mercury parts catalog.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
to recommend for the seriousness and professionalism of the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
Perfect, no surprises
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
Perfect order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Perfect! Fast delivery, top service! Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2019
In complete confidence
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Product as described. Received quickly and well packaged. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
in one word impeccable super fast and especially effective thanks again to the whole team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Very good business relationship
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
No problem with this site
Good communication
Except for delivery but independent of the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2019
always order on the site never had a problem I find this site super and the deadlines are very good the after-sales service is super responsive and I love that ++++++ congratulations to Anais
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
Very good a lot of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2019
Very good communication, Anaïs Choulet is very responsive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2019
Store to recommend. Customer service available
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
the part was in accordance with my order and within the deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
I requested information and was informed quite quickly, I ordered the part that I received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
Good reception of the package very fast thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2019
very good site good advice and speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
serious, not too much waiting for delivery, good company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2019
very professional, impeccable order tracking
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