Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 412 published reviews

5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 31/07/2018 à 20h44 following a purchase from 12/07/2018

Serious and fast

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Acheteur Vérifié

Published on 31/07/2018 à 14h26 following a purchase from 24/07/2018

I have already recommended it to a friend

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Acheteur Vérifié

Published on 28/07/2018 à 03h52 following a purchase from 15/07/2018

Super fast shipping

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Acheteur Vérifié

Published on 25/07/2018 à 18h22 following a purchase from 28/06/2018

list of wrong references.
The delivery delays are due to the fact that you reside in the DOM-TOM, customs formalities can also cause delays beyond our control.
We hope to have done everything to satisfy you, again presenting our apologies for the inconvenience caused.
Best regards,
The Pièces Bateaux team.

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Acheteur Vérifié

Published on 25/07/2018 à 08h00 following a purchase from 17/07/2018

listening and competent

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Acheteur Vérifié

Published on 24/07/2018 à 20h57 following a purchase from 16/07/2018

serious company, impeccable and attentive service towards its customers, I highly recommend it. Thank you.

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Acheteur Vérifié

Published on 17/07/2018 à 17h01 following a purchase from 03/06/2018

I recommend the parts and boats company, very serious and attentive to customer requests, very good customer service, I would recommend on this site.

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Acheteur Vérifié

Published on 16/07/2018 à 20h37 following a purchase from 06/07/2018

Serious and reliable

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Acheteur Vérifié

Published on 16/07/2018 à 18h55 following a purchase from 30/06/2018

Very detailed and fast delivery

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Acheteur Vérifié

Published on 16/07/2018 à 18h04 following a purchase from 08/07/2018

Very good. Impeccable service

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Acheteur Vérifié

Published on 14/07/2018 à 09h45 following a purchase from 01/07/2018

Received quickly

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Acheteur Vérifié

Published on 12/07/2018 à 08h18 following a purchase from 27/05/2018

Perfect

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Acheteur Vérifié

Published on 11/07/2018 à 17h34 following a purchase from 28/06/2018

Accessible to all, clear, and targeted product search

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Acheteur Vérifié

Published on 11/07/2018 à 08h30 following a purchase from 27/05/2018

Perfect

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Acheteur Vérifié

Published on 10/07/2018 à 08h43 following a purchase from 02/07/2018

very well in line with my expectations and fast delivery

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Acheteur Vérifié

Published on 10/07/2018 à 07h56 following a purchase from 03/07/2018

Fast, well packaged, perfect

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Acheteur Vérifié

Published on 10/07/2018 à 07h05 following a purchase from 31/05/2018

very good

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Acheteur Vérifié

Published on 09/07/2018 à 14h59 following a purchase from 01/07/2018

After navigating the site which is very pleasant and quickly finding what I was looking for, I placed my order on a Sunday evening, my order was prepared on Monday morning and then shipped. I received my order as expected on Wednesday... at each step of my order I was informed. I recommend PIECESBATEAUX to everyone.

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Acheteur Vérifié

Published on 09/07/2018 à 10h34 following a purchase from 21/06/2018

Good responsiveness when receiving parts that were not the right ones. I received the correct parts today.

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Acheteur Vérifié

Published on 07/07/2018 à 11h38 following a purchase from 19/06/2018

Very good site and especially very good customer service

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Acheteur Vérifié

Published on 04/07/2018 à 07h35 following a purchase from 26/06/2018

very good

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Acheteur Vérifié

Published on 03/07/2018 à 13h25 following a purchase from 19/06/2018

very good fast service

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Acheteur Vérifié

Published on 02/07/2018 à 09h12 following a purchase from 20/06/2018

super fast delivery. Excellent advice by phone and email.

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Acheteur Vérifié

Published on 28/06/2018 à 08h08 following a purchase from 13/06/2018

After a mishap with the technical service that, by phone, did not advise me the correct timing belt, (with a shipment of the wrong belt...) the sales service resolved this problem very quickly and very effectively to allow me to have my engine serviced on time to go on vacation. I commend them for their professionalism and responsiveness.

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Acheteur Vérifié

Published on 27/06/2018 à 22h04 following a purchase from 30/05/2018

Very good service, very fast and the service is 100% attentive to the customer ... A big thank you

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Acheteur Vérifié

Published on 20/06/2018 à 11h38 following a purchase from 13/06/2018

Satisfactory information; deadlines respected

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Acheteur Vérifié

Published on 18/06/2018 à 18h00 following a purchase from 04/06/2018

After checking my account, I have not yet received my money !!!!

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Response from Pieces Bateaux Published on 19/06/2018

Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, we took care to refund you part of the items that were temporarily out of stock, 48 hours after your order. (To know the 06.06.2018). Our account was immediately debited in favor of your bank.
Our sales service took care to send you on 15.06.2018 the proof of the refund at your request.
We remain available for any additional support, however we are not able to intervene with your bank.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 18/06/2018 à 11h47 following a purchase from 09/06/2018

SUPER SERVICE.. THANK YOU

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Acheteur Vérifié

Published on 18/06/2018 à 07h52 following a purchase from 09/06/2018

Fast and efficient

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Acheteur Vérifié

Published on 16/06/2018 à 12h20 following a purchase from 02/06/2018

quality price availability ok

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Acheteur Vérifié

Published on 16/06/2018 à 09h04 following a purchase from 04/06/2018

Good

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Acheteur Vérifié

Published on 16/06/2018 à 07h01 following a purchase from 20/05/2018

Real professionals, good communication really a very serious site.

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Acheteur Vérifié

Published on 14/06/2018 à 09h21 following a purchase from 23/05/2018

incomplete package to date no missing seals received!!! Seller to be discouraged, thank you

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Response from Pieces Bateaux Published on 15/06/2018

Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, it is a packaging problem from the Yamaha engine seals manufacturing plant. Missing item.
We took care to order directly from the factory the seal in detail and informed you of the significant delay as it is a single part that is part of a complete kit.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 13/06/2018 à 12h59 following a purchase from 05/06/2018

Very good

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Acheteur Vérifié

Published on 13/06/2018 à 09h58 following a purchase from 17/05/2018

Clear site

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Acheteur Vérifié

Published on 13/06/2018 à 08h49 following a purchase from 06/06/2018

simple and very serious site. fast delivery. well done

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Acheteur Vérifié

Published on 12/06/2018 à 13h26 following a purchase from 22/05/2018

very good nothing to say

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Acheteur Vérifié

Published on 12/06/2018 à 13h17 following a purchase from 30/05/2018

respect for delivery dates

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Acheteur Vérifié

Published on 11/06/2018 à 16h06 following a purchase from 31/05/2018

very satisfied thank you

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Acheteur Vérifié

Published on 11/06/2018 à 10h41 following a purchase from 27/05/2018

Top for this first order, responsiveness of the team following a part out of stock and immediate refund... I RECOMMEND THIS SITE ...

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