English 
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Rating: 5 out of 5
fast and fair
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
very good site. welcoming and responsive after-sales service.
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A
Rating: 5 out of 5
Don't change anything it's perfect.
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A
Rating: 5 out of 5
Fast order quick package
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A
Rating: 5 out of 5
exemplary
I asked for information on a part that I couldn't find on the site.
I filled out the information request form and the next day everything was resolved
fast delivery, very well packaged parts
great, responsive, fast, congratulations
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I asked for information on a part that I couldn't find on the site.
I filled out the information request form and the next day everything was resolved
fast delivery, very well packaged parts
great, responsive, fast, congratulations
A
Rating: 5 out of 5
NOTHING TO SAY
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A
Rating: 5 out of 5
Very good and attentive staff.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Serious
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A
Rating: 5 out of 5
Thank you, great website, totally delighted with this company, best regards
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A
Rating: 5 out of 5
No complaints with them, everything goes well, prices, packaging, tracking, nothing to say it's impeccable on my part.
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A
Rating: 5 out of 5
Perfect order tracking and timely delivery
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect standard reception, very nice. Orders and parts perfectly matched my expectations.. I recommend this site. One remark, transport delays a bit long......
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A
Rating: 5 out of 5
Very good, impeccable service, fast shipping.
Part conforms to the advertisement.
I recommend!
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Part conforms to the advertisement.
I recommend!
A
Rating: 5 out of 5
Really to be recommended, serious company that respects deadlines.
I placed 3 orders for Belgium, really TOP ,,,,
They are always reachable by phone when you have a question which is rare when ordering online ...
Thank you girls ,,,,, Anaïs and Laure ...
Good continuation ..............
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I placed 3 orders for Belgium, really TOP ,,,,
They are always reachable by phone when you have a question which is rare when ordering online ...
Thank you girls ,,,,, Anaïs and Laure ...
Good continuation ..............
A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Very good boat parts site.
Fast and quality delivery.
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Fast and quality delivery.
A
Rating: 5 out of 5
Great boat parts site. I had made a mistake in a reference they refunded me the part after return.
Fast delivery for each order.
I highly recommend.
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Fast delivery for each order.
I highly recommend.
A
Rating: 5 out of 5
Satisfied with the product. Impeccable delivery times
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A
Rating: 5 out of 5
So far good customer service and fast, thank you
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A
Rating: 5 out of 5
Shipped and received in 3 days, nothing to complain about!
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A
Rating: 5 out of 5
Very good impeccable I recommend boat parts they are very serious
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
serious in delivery times
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A
Rating: 1 out of 5
No seriousness with the customer, 1 month to get a spark plug head.
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, indeed the Mercruiser V8 5.7L SKI ignition kit (1985-95) experienced a stock outage that was not reported to us by our supplier. Therefore, the update of our site did not follow.
We also have a habit of systematically notifying our customers one by one when the shipping delay is slowed down or a part is no longer available due to this type of stock discrepancy.
In this case, we always offer to refund the item if you are not willing to wait for the additional delay.
In your case, the decision was to wait. And we shipped the item via Chronopost Express at our expense.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, indeed the Mercruiser V8 5.7L SKI ignition kit (1985-95) experienced a stock outage that was not reported to us by our supplier. Therefore, the update of our site did not follow.
We also have a habit of systematically notifying our customers one by one when the shipping delay is slowed down or a part is no longer available due to this type of stock discrepancy.
In this case, we always offer to refund the item if you are not willing to wait for the additional delay.
In your case, the decision was to wait. And we shipped the item via Chronopost Express at our expense.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
A
Rating: 5 out of 5
Very fast delivery and perfect follow-up. Impeccable service.
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Rating: 5 out of 5
very happy with the order tracking. Irreproachable service !!!! very close to the customer !! of course I recommend !!!!!
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A
Rating: 5 out of 5
For me, it's a fast service except for my first order where there was a shipping error on the order references, it's serious because it makes us lose time and money for the company. Otherwise, to regularize the situation, it's quick, and I would recommend others to work with you. Because for my next orders, I always trust your team.
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A
Rating: 5 out of 5
Great welcome and very well informed, fast delivery times.
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A
Rating: 5 out of 5
OK nothing to say.
Received on time!
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Received on time!
A
Rating: 5 out of 5
Reliable merchant, order for Belgium delivered without problems in 4 days.
Really to recommend,,, Good continuation...
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Really to recommend,,, Good continuation...
A
Rating: 5 out of 5
Very responsive and communicative with good prices: I will return
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Rating: 5 out of 5
Competent team, fast shipping, to be recommended
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Rating: 5 out of 5
Fast delivery corresponding to my request
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A
Rating: 5 out of 5
Fast service, perfect communication with the customer, top follow-up
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A
Rating: 5 out of 5
service and deadlines perfect.
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A
Rating: 1 out of 5
did not receive the correct parts after 2 shipments
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Rating: 5 out of 5
good
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Rating: 5 out of 5
I am completely satisfied and I will order as soon as the need arises; because this site suits me perfectly; indeed: warm welcome, part meeting expectations, delivery in record time; in short, everything we hope for! Thank you again and see you soon.
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