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Rating: 5 out of 5
Trustworthy site that respects its commitments and makes up for any accidents in the course of the order.
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Well received my orders.
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Rating: 5 out of 5
great, delivered in Belgium in 3 days...
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Rating: 5 out of 5
Deadlines respected, fast delivery, competitive prices.
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Rating: 2 out of 5
Too long between the order date and the shipping date, ordered on December 12 and the parts still haven't arrived
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, you ordered Reference: 18-5395: Mercruiser V8 Thunderbolt 9-29403 ignition head, and Reference: 18-5431: Mercruiser 9-29200 ignition finger and disk.
After verification, this was an order placed on December 29 and not December 12.
We indicated during the written order confirmation that during the end-of-year holidays, disruptions due to suppliers and carriers may cause delays.
Your package left on January 11 as a tracked package. (i.e., 72 hours after our company reopened) Note that in your case, the shipment is destined for Djibouti.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The team at Boat Parts.
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, you ordered Reference: 18-5395: Mercruiser V8 Thunderbolt 9-29403 ignition head, and Reference: 18-5431: Mercruiser 9-29200 ignition finger and disk.
After verification, this was an order placed on December 29 and not December 12.
We indicated during the written order confirmation that during the end-of-year holidays, disruptions due to suppliers and carriers may cause delays.
Your package left on January 11 as a tracked package. (i.e., 72 hours after our company reopened) Note that in your case, the shipment is destined for Djibouti.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The team at Boat Parts.
A
Rating: 3 out of 5
AVERAGE SERVICE
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Rating: 5 out of 5
For my first order, I found it good
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Rating: 5 out of 5
well done, thank you
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Rating: 5 out of 5
Good site, correct prices and careful and fast delivery!
I recommend
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I recommend
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
perfect, I recommend
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Rating: 2 out of 5
did not receive all my order
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, you ordered several different items, one of which did not reach you (Quicksilver 2-4-C marine grease, 227g, 802859Q1, 8M0121966)
After verification, our stock tracking and the preparation report show that this tube of grease was indeed part of the package. Nevertheless, we took care to send you an additional one at our expense.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The team at Boat Parts.
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, you ordered several different items, one of which did not reach you (Quicksilver 2-4-C marine grease, 227g, 802859Q1, 8M0121966)
After verification, our stock tracking and the preparation report show that this tube of grease was indeed part of the package. Nevertheless, we took care to send you an additional one at our expense.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The team at Boat Parts.
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Rating: 5 out of 5
received my order today.. happy new year 2018
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Rating: 4 out of 5
Very good
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Rating: 5 out of 5
speed
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Rating: 5 out of 5
very good service before sale thank you
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Rating: 5 out of 5
Friendly merchant through exchanges. Addition to an order arranged by phone. Delivery with an omission corrected without problem immediately by email. A site that has all my trust following this order and well placed for prices.
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Rating: 5 out of 5
Very good, fast, careful and attentive service. I recommend!
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Rating: 5 out of 5
perfect
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Rating: 4 out of 5
Part conforms to my expectations.
15 days delay between the order and delivery.
Very serious site.
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15 days delay between the order and delivery.
Very serious site.
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Rating: 4 out of 5
speed in informing the customer
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Rating: 5 out of 5
Very responsive site that warns if there is a temporary stock break. My order was not complete and they still shipped the goods. I received the remainder 2 days later and without charge. I will order from them next time.
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Rating: 5 out of 5
Very good responsiveness from the technical service to respond and advise the customer. A big thank you to the sales department for their way of handling requests, it could serve as an example to many merchants.
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Rating: 5 out of 5
Nothing to say except good things. Well-informed site, easy to find what you are looking for. The technical service responds to questions within 24 working hours. Everything you expect from this type of site and even more (very good sales service).
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Rating: 5 out of 5
very good, compliant product, well packaged, and fast delivery.
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Rating: 5 out of 5
Fast
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Rating: 3 out of 5
The delivery was long, and I had to pay customs fees which had never been done for my other orders.
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Rating: 5 out of 5
efficient, competent and fast
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Rating: 4 out of 5
Search engine to improve. Not selective enough.
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Rating: 5 out of 5
Fast delivery and good technical advice.
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Rating: 5 out of 5
Very serious and a very good sales service, beyond the expectations of a customer.
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Rating: 5 out of 5
Perfect, fast and compliant delivery
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Rating: 5 out of 5
very professional
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Rating: 5 out of 5
very good after-sales service, advice and order received very quickly
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Rating: 3 out of 5
Despite the problem encountered, the company showed excellent responsiveness and kept its commitments.
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Rating: 5 out of 5
Pleasant site
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Rating: 5 out of 5
fast
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Rating: 5 out of 5
very good service and correct good contact with customer service thank you
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Rating: 5 out of 5
Great product
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