Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 2, 3, 4 and 5 stars

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J
Jacky H.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very good follow-up. Thank you for the seriousness of your collaborators.
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Claude F.
Rating: 5 out of 5
following a purchase from 18/07/2025
Very good, especially from a point of view
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Didier R.
Rating: 5 out of 5
following a purchase from 22/07/2025
The rare site to have the parts I was looking for, plus fast shipping. I recommend, thanks to this efficient team.
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Philippe P.
Rating: 5 out of 5
following a purchase from 21/07/2025
Easy navigation on the site, before confirming my order I asked for advice and opinions by phone with a warm and friendly welcome. Thank you
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Sebastien R.
Rating: 5 out of 5
following a purchase from 14/07/2025
Good advice from the seller via email to provide the right parts suitable for the engine.
Parts received quickly. Compliant, assembled and work perfectly!
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Dominique G.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfect. Material perfectly matching the order, fast delivery. I recommend.
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Florence B.
Rating: 5 out of 5
following a purchase from 06/07/2025
This is several times that I order parts without knowing the references of the items. Moreover, I am in the Pacific and correspond with them by email.
I have always been very well advised.
Responses to emails are always quick and relevant. The manager is very patient and very available. I thank him very much.
The shipment is careful and fast too.
I highly recommend this site!
You can be confident.
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Klaus F.
Rating: 5 out of 5
following a purchase from 15/07/2025
Good advice
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Thierry V.
Rating: 3 out of 5
following a purchase from 09/07/2025
Impeccable site; regarding shipping, we are going to break the record for slowness; still haven't received the parts
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Response from Pieces Bateaux
Hello,
We are really sorry for the delay in the delivery of your order.
We will open a claim with the carrier to understand the reason for the problem.
For now, the tracking of the package is still active, which means it is still properly tracked.
We will get back to you if we have any additional information.
Best regards,
The team at piecesbateaux.com
M
Marco D.
Rating: 5 out of 5
following a purchase from 10/07/2025
Great
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Javier M.
Rating: 5 out of 5
following a purchase from 15/07/2025
Fast and just what I asked for
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François C.
Rating: 5 out of 5
following a purchase from 16/07/2025
Very well done site, part delivered quickly in less than a week. Ideal
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Roberto M.
Rating: 4 out of 5
following a purchase from 08/07/2025
In general, a good service, the only downside is that I did not receive original parts but competitor parts.
For the rest, everything is fine
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Arto O.
Rating: 5 out of 5
following a purchase from 12/07/2025
I found what I wanted. Good and quick customer help in delivery questions.
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José S.
Rating: 5 out of 5
following a purchase from 17/06/2025
Order compliant. Nothing to report
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Laurent T.
Rating: 5 out of 5
following a purchase from 10/07/2025
From now on, I will order my parts from this site. Parts delivered on time and a really practical parts catalog. I recommend...
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Eric G.
Rating: 4 out of 5
following a purchase from 13/07/2025
Very good site, compliant parts, just the delivery that takes 9 days, which may seem long if there is urgency. Nevertheless, I highly recommend.
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Didier L.
Rating: 5 out of 5
following a purchase from 15/07/2025
Well-made site, easy order. Delivery to a pickup point was quick, less than a week. The part was well packaged and arrived in perfect condition. Just need to assemble it.
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Jean Pierre D.
Rating: 2 out of 5
following a purchase from 16/07/2025
Still waiting for delivery, no information.
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Response from Pieces Bateaux
Hello,
Your order from 16/7 at 19:52 was shipped on 17/7.
You received the tracking link from the carrier by email.
According to this tracking, you will be delivered tomorrow on 23/7.
Best regards,
The team at piecesbateaux.com
A
Antonio D.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very competent and efficient
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Didier G.
Rating: 5 out of 5
following a purchase from 13/07/2025
Perfect, very fast delivery, good prices, beautiful clear view of the different engine parts, lower unit, great, that's what I like
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Julien A.
Rating: 5 out of 5
following a purchase from 17/07/2025
Fast delivery, compliant product.
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Maxime W.
Rating: 5 out of 5
following a purchase from 15/07/2025
Perfect, fast and efficient
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Pascal C.
Rating: 5 out of 5
following a purchase from 15/07/2025
Very good
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Ludovic M.
Rating: 5 out of 5
following a purchase from 14/07/2025
Choice and quality, fast shipping.
I am the happiest.
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Jacky P.
Rating: 4 out of 5
following a purchase from 22/06/2025
Good, the product perfectly matches my order, the only downside is that the tracking of the package leaves something to be desired, the contact with your services is impeccable, very satisfied with the response to my request and very well received, a big thank you to your collaborators, good winds to all!
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Daniel T.
Rating: 5 out of 5
following a purchase from 15/07/2025
Parts conform and delivery ok
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Charles B.
Rating: 5 out of 5
following a purchase from 10/07/2025
Fast shipping and good quality.
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Yannick J.
Rating: 5 out of 5
following a purchase from 09/07/2025
Conforms to my expectations. Very serious site
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Robert F.
Rating: 4 out of 5
following a purchase from 12/07/2025
Fast shipping and no problem, but Chronopost messed up for 4 days to deliver to my home. I would have preferred to pick up the part at the post office or delivered by the mailman.
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Dominique F.
Rating: 5 out of 5
following a purchase from 04/07/2025
Reactive, part received within the deadlines I recommend
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Kevin B.
Rating: 2 out of 5
following a purchase from 01/07/2025
I ordered a turbine for a Selva engine from 6 to 15 horsepower, I have a 6 horsepower engine and this one does not work, I did not understand
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Response from Pieces Bateaux
Hello, As indicated on the product sheet, the turbine you ordered is intended for the 6CV 2-Stroke engine. If you have a 2-Stroke engine, the turbine should match, you need to check that you do not have a clogged water lift tube or a problem with the water pump seal. If you have a 4-Stroke engine, Oyster model, this is not the right turbine. You need reference 8095010. Best regards, The piecesbateaux.com team
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Adnane O.
Rating: 5 out of 5
following a purchase from 04/07/2025
Perfect I highly recommend
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Missaoui M.
Rating: 5 out of 5
following a purchase from 08/07/2025
Very good service
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Thierry M.
Rating: 2 out of 5
following a purchase from 02/07/2025
Hello After a phone call to learn about 15 days of delivery, no one confirms anything to me, still waiting!! Difficult customer service..
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Response from Pieces Bateaux
Hello, We regret that you were not satisfied but want to provide you with all the information. Of the 3 parts you ordered, only one was available in stock, the other 2 were indicated on our site with a 15-day supply time. This information is mentioned on the product sheet of each part, but you may not have paid attention. Your order was processed on 3/07 and shipped on 11/07. We therefore respected the announced deadline. Best regards, The piecesbateaux.com team
J
Joachim B.
Rating: 5 out of 5
following a purchase from 10/07/2025
Perfect
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Vittorio M.
Rating: 5 out of 5
following a purchase from 04/07/2025
Time order and delivery. Good impression of the service
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Cyrille M.
Rating: 5 out of 5
following a purchase from 08/07/2025
Part conforms to my expectations and fast delivery.
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Pierre G.
Rating: 5 out of 5
following a purchase from 07/07/2025
Very good
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Jean-François G.
Rating: 3 out of 5
following a purchase from 05/07/2025
I don't think it's your fault but a week to receive a gasket is too long. We need to stop with colissimo!
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Response from Pieces Bateaux
Hello, Thank you for taking the time to share your experience. We understand your frustration regarding the receipt time of your gasket and we apologize for the inconvenience caused. Your feedback is valuable and encourages us to explore options to improve our shipping services. We appreciate your understanding and patience. Best regards, The piecesbateaux.com team
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