The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
I have been waiting for my delivery since August 2.
No news
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Response from Pieces Bateaux
Your order was shipped on 14/8.
The carrier contacted you on 18/8 and you provided your instructions.
The package is on its way for delivery.
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2023
Phone service OK, but I was guaranteed receipt of the package within J+2/4 max, J+7 still nothing... A bit long... Is the DPD carrier at fault? Late handover of the package to the carrier? I don't know, in any case, I chose this site because it seemed faster than the others...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2022
Their supplier was unable to provide the requested item despite all their efforts, the boat part was immediately refunded, bravo to you.
The website is easy to navigate!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/07/2023
this part is not worth the price and far from it!!!!!
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Response from Pieces Bateaux
Hello,
You ordered an original part knowing the price.
Original manufacturer parts are unfortunately always more expensive.
We take your comment into account to try to find another more competitive replacement product.
Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2023
Fast shipping products ok
No problem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/08/2023
Delivery times too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2023
No response to a message but quick shipping. Too bad the shipping costs are in colissimo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2023
Compliant with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2023
I found the part I needed for my Mercury engine, fast shipping and good tracking of the package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2023
Search quite easy and relatively good choice on the spare part. Correct delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2023
Fast delivery. Contact by email to validate the reference perfect. I only give 4* because the prices are high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2023
part conforms to expectations. relatively fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2023
A bit long but perfectly compliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2023
Good site, serious but the delivery by DPD left something to be desired. The package was handed over to them after two days (a bit long) but the journey between several platforms takes a day each time... moreover, they note that the delivery could not be made while the package has arrived. Unusual for DPD and this can give a bad image of the seller.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2023
Delivery time a bit long, (6 days) hence 4/5
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2023
A bit light for the use and protection of the boat console.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2023
The part arrived incomplete and therefore unusable in its state. The response from the site, "I inform the supplier" Since it is American, we are not likely to get a response soon.
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Response from Pieces Bateaux
We exchanged emails with you. You indicated that a rubber o-ring was missing and that you managed to fix it. We informed you that we will contact the manufacturer to inform them of the problem. We will send you a rubber o-ring.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2023
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2023
Delivery times not as described... thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2023
Package took a long time to arrive from DPD, 6 days after your dispatch from the depot, after contacting them the package took 2 days. Package well cared for and product of good quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2023
Product corresponds to the description, good quality-price ratio, delivery cost a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2023
I have nothing to say it's good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2023
Nothing to complain about kit reno carb except the price too high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2023
Very correct transaction
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2023
part too expensive, postage also too expensive for an envelope, unacceptable delays.
Services OK
regards
JPV.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2023
I received my package well thank you again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2023
Thank you for the speed of shipping and precise and clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2023
The sides would be missing to be sure of the purchase but fast and serious shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2023
A week delay for delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2023
A few days without visibility on the delivery time.
The rest was very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2023
Good service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/06/2023
The key is plastic, it won't hold.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2023
He probably saved me from engine damage. Thanks again to the technician and piecesbateaux.com.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2023
21 days to receive my order when uship took 6 days to send it to me. I invite you to change carriers. 10 days for a delivery from Belgium, find the error!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2023
Order compliant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/06/2023
Hello, just at the time of the order or before be more precise about delivery dates. Otherwise, parts are perfect.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2023
I ordered original Mercruiser belts and received adaptable belts at the price of the originals as an unprofessional.
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Response from Pieces Bateaux
Hello,
We are surprised by your feedback.
We informed you on June 22 that due to a global cyber attack on Mercury, it was not possible for us to provide you with Mercury belts.
We offered you alternative belts that we sent to you on June 26. You were free to refuse our proposal but you accepted it. We would have refunded you then.
Mercury is not a manufacturer of belts, the products sent meet all the same quality criteria. Mercury services are now operational. If you wish to exchange or refund, you can return the belts in their original packaging.
Sincerely,
The Boat Parts Team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2023
The product I received is not the right one, I have a RF problem, I would like to get a refund but I don't know how to do it. Thank you.
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Response from Pieces Bateaux
Hello,
You ordered 2 items. These are intended for different engine powers.
If they concern the same engine, one of the two items should indeed not be suitable.
Our sales department will contact you again.
Best regards.
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