Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 412 published reviews

5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 2, 3 and 4 stars

Reset filters

Acheteur Vérifié

Published on 04/04/2022 à 15h43 following a purchase from 31/03/2022

Order and delivery very fast in the case of the ordered part an additional precision would be welcome (for tohatsu 6-8 hp 2 and 4 stroke twin cylinders) Thank you

Translated reviews

Acheteur Vérifié

Published on 04/04/2022 à 14h10 following a purchase from 26/03/2022

MATERIAL RECEIVED AT DEPOT AND NOT AT MY ADDRESS AS REQUESTED

Translated reviews

Acheteur Vérifié

Published on 01/04/2022 à 18h03 following a purchase from 16/03/2022

satisfied

Translated reviews

Acheteur Vérifié

Published on 29/03/2022 à 09h06 following a purchase from 22/03/2022

Impeccable

Translated reviews

Acheteur Vérifié

Published on 28/03/2022 à 13h36 following a purchase from 18/03/2022

The order was announced within 5 days, I received it after 7 days. You might say there are two non-working days, but this was not indicated to me when ordering

Translated reviews

Acheteur Vérifié

Published on 28/03/2022 à 11h04 following a purchase from 03/03/2022

pieces arrived quickly.

Translated reviews

Acheteur Vérifié

Published on 27/03/2022 à 09h29 following a purchase from 22/03/2022

super very fast

Translated reviews

Acheteur Vérifié

Published on 24/03/2022 à 12h01 following a purchase from 16/03/2022

I paid for home delivery by colissimo and had to pick up my package at the post office due to a serious packaging issue, however, I have never been disappointed with any previous order.

Translated reviews

Acheteur Vérifié

Published on 24/03/2022 à 09h09 following a purchase from 06/03/2022

Nothing to report.

Translated reviews

Acheteur Vérifié

Published on 24/03/2022 à 08h43 following a purchase from 05/03/2022

the delivery date was not respected but satisfied with the products

Translated reviews

Acheteur Vérifié

Published on 23/03/2022 à 10h10 following a purchase from 13/03/2022

Parts conform to the description, fast shipping!

Translated reviews

Acheteur Vérifié

Published on 22/03/2022 à 09h02 following a purchase from 06/03/2022

Satisfied

Translated reviews

Acheteur Vérifié

Published on 22/03/2022 à 08h46 following a purchase from 07/03/2022

Everything is perfect. I only took a tank cap and a seal.

Translated reviews

Acheteur Vérifié

Published on 21/03/2022 à 22h52 following a purchase from 16/03/2022

Everything is fine, nothing to say about the quality of the fast and efficient service

Translated reviews

Acheteur Vérifié

Published on 15/03/2022 à 20h47 following a purchase from 10/03/2022

Easy to find what you want. I find that it lacks product details (ref, quality, origin). Very serious because after ordering they asked me for the serial number of my engine to be sure to send me the right parts. Incredible for me, I loved it.

Translated reviews

Acheteur Vérifié

Published on 14/03/2022 à 10h36 following a purchase from 06/03/2022

Very good site, complete I recommend
Just a bit expensive on some items

Translated reviews

Acheteur Vérifié

Published on 14/03/2022 à 08h20 following a purchase from 06/03/2022

good !! I received a -10% voucher in my order, I would have preferred to receive it earlier!! but it was still good regards

Translated reviews

Acheteur Vérifié

Published on 13/03/2022 à 14h56 following a purchase from 06/03/2022

Fast delivery

Translated reviews

Acheteur Vérifié

Published on 13/03/2022 à 14h21 following a purchase from 06/02/2022

Order arrived complete 1 month later due to a supply problem of a part

Translated reviews

Acheteur Vérifié

Published on 13/03/2022 à 09h58 following a purchase from 03/03/2022

good but could be faster

Translated reviews

Acheteur Vérifié

Published on 13/03/2022 à 08h06 following a purchase from 04/03/2022

compliant

Translated reviews

Acheteur Vérifié

Published on 09/03/2022 à 08h53 following a purchase from 03/03/2022

The site is intuitive, the items are well represented, nothing to report

Translated reviews

Acheteur Vérifié

Published on 08/03/2022 à 14h45 following a purchase from 22/02/2022

4 stars for the quality of the part which is original, it could have had 5 but I found that there was a lack of seriousness due to the fact that they sell parts they do not have in stock, they do it drop by drop and for the delivery time, it does not make you want to order from them.

Translated reviews

Acheteur Vérifié

Published on 04/03/2022 à 12h25 following a purchase from 10/02/2022

Hello, I am disappointed, the ordered part is not the right one.

Translated reviews

Response from Pieces Bateaux Published on 05/03/2022

Hello, can you tell us more about your problem? Your order was shipped on February 17 and we have not heard back from you until today. If there is an error regarding your order, our sales service is at your disposal to resolve the issue. If the ordered part does not correspond to your application, our technical service is at your service to find the part you need. Best regards, The Pièces Bateaux team.

Acheteur Vérifié

Published on 02/03/2022 à 18h41 following a purchase from 05/02/2022

good, no mistakes

Translated reviews

Acheteur Vérifié

Published on 24/02/2022 à 09h14 following a purchase from 08/02/2022

The box arrived a bit messy, some items were out of their packaging

Translated reviews

Acheteur Vérifié

Published on 22/02/2022 à 11h22 following a purchase from 31/01/2022

Very good, nothing to say. Serious in follow-up.

Translated reviews

Acheteur Vérifié

Published on 21/02/2022 à 18h38 following a purchase from 16/02/2022

I received my order, very fast but with a leaking oil can, fortunately, plastic surrounded the can but I do not have the required amount of oil for my oil change (I lost less than a liter). Will there be a goodwill gesture?

Translated reviews

Response from Pieces Bateaux Published on 23/02/2022

Hello,
We acknowledge your problem.
We pay great attention to the packaging of liquids, but it can happen that some packages suffer damage. Fortunately, this is very rare.
You should have contacted us as soon as you received your package and sent us some photos so that we could report this information to the carrier.
Regarding a commercial gesture, we invite you to contact us again during your next order and we will see what we can offer you.
We wish you an excellent continuation.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 15/02/2022 à 12h18 following a purchase from 25/01/2022

Very good!

Translated reviews

Acheteur Vérifié

Published on 07/02/2022 à 15h23 following a purchase from 31/01/2022

Good sites and serious. Too bad the shipping costs are so high, when ordering for €140 the shipping costs could be free!

Translated reviews

Acheteur Vérifié

Published on 06/02/2022 à 19h06 following a purchase from 03/01/2022

Delivery times not respected and no news if you do not contact them! The crisis has a good excuse.

Translated reviews

Response from Pieces Bateaux Published on 07/02/2022

Hello, We are following up on your review. We are sorry that the delay did not meet your expectations but would like to provide you with some clarifications. We informed you on 01/18 of the availability of the reference in our premises during the week of 01/24 to 01/28. We finally received the part on 02/02 and it was sent to you the same day. Regarding original parts, manufacturers communicate very poorly about delays. If the part is delayed we are not informed. Concerning Johnson-Evinrude parts, it is already positive to still be able to obtain parts, as these will gradually be removed since the manufacturer has stopped producing engines. Remaining at your service, Best regards, The Boat Parts Team.

Acheteur Vérifié

Published on 01/02/2022 à 09h37 following a purchase from 14/01/2022

Good service and delivery to the relay point as requested approximately within the deadlines.

Translated reviews

Acheteur Vérifié

Published on 01/02/2022 à 09h15 following a purchase from 06/01/2022

Issue of availability of parts not announced on the site. However, good exchange and fast delivery as soon as the product is available.

Translated reviews

Acheteur Vérifié

Published on 28/01/2022 à 13h39 following a purchase from 04/01/2022

Good

Translated reviews

Acheteur Vérifié

Published on 27/01/2022 à 19h08 following a purchase from 01/01/2022

Conforms, reasonable deadlines, delivery ok

Translated reviews

Acheteur Vérifié

Published on 25/01/2022 à 11h31 following a purchase from 18/01/2022

Satisfied with the respect of the delivery

Translated reviews

Acheteur Vérifié

Published on 23/01/2022 à 19h23 following a purchase from 16/01/2022

Site rather clear and easy to navigate, prices a bit high for certain parts and lack of parts in detail.

Translated reviews

Acheteur Vérifié

Published on 23/01/2022 à 18h17 following a purchase from 17/01/2022

For my first order, I am satisfied

Translated reviews

Acheteur Vérifié

Published on 23/01/2022 à 16h27 following a purchase from 15/01/2022

Very good. Maybe find links for exploded parts by brand.

Translated reviews

Acheteur Vérifié

Published on 17/01/2022 à 23h43 following a purchase from 12/01/2022

Order received quickly.

Translated reviews