Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 2, 3 and 4 stars

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J
Jean Pierre R.
Rating: 4 out of 5
following a purchase from 11/04/2026
Very good
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Alain D.
Rating: 4 out of 5
following a purchase from 09/04/2026
Well received, in accordance with the order
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Patrice M.
Rating: 4 out of 5
following a purchase from 24/04/2026
Received items conforming to my order
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Daniel M.
Rating: 4 out of 5
following a purchase from 16/04/2026
I recommend
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Jean-Jacques B.
Rating: 4 out of 5
following a purchase from 22/03/2026
Perfect
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Patrick B.
Rating: 4 out of 5
following a purchase from 27/03/2026
Fast delivery and compliant parts
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Michel V.
Rating: 4 out of 5
following a purchase from 24/03/2026
R a s
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Daryl R.
Rating: 4 out of 5
following a purchase from 04/09/2025
Product was of good quality and arrived promptly would happily recommend this company to others and will use again if needed.
F
Franck S.
Rating: 4 out of 5
following a purchase from 08/03/2026
perfect order, the ordered spare part corresponds exactly to that of my engine. A delivery, certainly within the announced deadlines, but faster next time would be appreciated.
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Bernard M.
Rating: 2 out of 5
following a purchase from 07/03/2026
Too long delays
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Response from Pieces Bateaux
Hello,
We regret that you were not satisfied with the delay of your order. However, we would like to provide the following clarifications.
You placed an order on Saturday, March 7 for items that were not in stock. Your order was processed on Monday, March 9 and your parts were shipped on March 11 as soon as we received them. You received your order on March 12. The delay is in accordance with the information indicated on our website.
We remain at your service.
Best regards.
C
Cedric S.
Rating: 4 out of 5
following a purchase from 19/02/2026
I always order on this site
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Jean-Claude L.
Rating: 4 out of 5
following a purchase from 26/01/2026
More expensive than elsewhere
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Diulu Nana K.
Rating: 3 out of 5
following a purchase from 06/12/2025
Just a long ordering time
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Juan Pedro C.
Rating: 4 out of 5
following a purchase from 05/01/2026
The correct order
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Frederic L.
Rating: 4 out of 5
following a purchase from 23/12/2025
Too good... delivery time a bit long
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Damien D.
Rating: 3 out of 5
following a purchase from 29/12/2025
Very long delivery time while I paid for 48h, 72h and no commercial gesture
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Response from Pieces Bateaux
Hello,
The weather conditions have disrupted all deliveries in France at the beginning of this year.
We apologize for the inconvenience caused.
Best regards.
G
Guy C.
Rating: 4 out of 5
following a purchase from 04/01/2026
Continue with the same staff. Loyal customers
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Patrick A.
Rating: 4 out of 5
following a purchase from 10/11/2025
Satisfied
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Yannick M.
Rating: 4 out of 5
following a purchase from 10/11/2025
Very well
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Anna M.
Rating: 4 out of 5
following a purchase from 12/12/2025
He was present 2 times
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Didier A.
Rating: 2 out of 5
following a purchase from 06/11/2025
Delay much too long 1 month to receive the part
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Response from Pieces Bateaux
Hello,
We are sorry for the delay of your order. The tooling you ordered has a usual delay of 10 to 15 days and the supplier had difficulties delivering to us.
We remain at your service.
Best regards,
The Boat Parts Team.
L
Louis H.
Rating: 4 out of 5
following a purchase from 14/11/2025
no problem encountered
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Robert D.
Rating: 4 out of 5
following a purchase from 26/10/2025
Perfect order
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Laurianne V.
Rating: 3 out of 5
following a purchase from 16/10/2025
shipping costs too expensive! for just a gasket ...
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Rolf W.
Rating: 4 out of 5
following a purchase from 24/10/2025
fast delivered, everything fits, always happy again
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Gilles P.
Rating: 4 out of 5
following a purchase from 08/11/2025
Fast delivery. And moreover, it's the right part. Thank you.
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Patrice G.
Rating: 4 out of 5
following a purchase from 10/11/2025
Good product but expensive.
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M
Mickael L.
Rating: 3 out of 5
following a purchase from 02/11/2025
Lack of valid promo code
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Response from Pieces Bateaux
Hello, Thank you for your feedback, but we do not offer promo codes. We have chosen to provide a very high-quality customer service, and this comes at a cost. We have also decided not to apply the various price increases we suffer from manufacturers throughout the year. Best regards. The Piecesbateaux team
A
Alain W.
Rating: 4 out of 5
following a purchase from 30/10/2025
compliant with what was ordered and arrived in perfect condition
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Joseph C.
Rating: 4 out of 5
following a purchase from 17/10/2025
Perfect nothing to report
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Jean R.
Rating: 4 out of 5
following a purchase from 26/09/2025
Period of uncertainty but package delivered conforming, thank you.
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Claude B.
Rating: 4 out of 5
following a purchase from 29/09/2025
Super thank you very much.
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Franck D.
Rating: 4 out of 5
following a purchase from 10/09/2025
Relatively fast order, wide choice, Good ....
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Nicolas S.
Rating: 3 out of 5
following a purchase from 09/09/2025
Hello, item as described, fast delivery, excessive price of €200 for six seals. I will keep your address for potential future orders. Best regards
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Response from Pieces Bateaux
Hello,
Thank you for your comment.
We do not control the prices of these specific parts.
We remain at your service.
Best regards.
The piecesbateaux.com team
M
Marcel C.
Rating: 2 out of 5
following a purchase from 07/09/2025
Hello following my order, the package was supposed to be delivered to a relay point, unfortunately the package was returned to the sender.
I contacted DPD who explained to me that the return was at the request of the sender..
I do not understand why and especially how the next steps will unfold.
Thank you
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Response from Pieces Bateaux
Hello,
Your order was shipped on 08/09. Following your message, we have proceeded to a verification and confirm that the customer is indeed in the process of return on 12/09.
To date it has not yet been delivered to us.
We have opened a claim with the carrier because this return is not at our request as you indicate. We do not know the cause of this return to date, but we will keep you informed quickly as soon as we have more information so that you can receive your order promptly.
Best regards.
.
L
Luigi S.
Rating: 3 out of 5
following a purchase from 04/09/2025
The part was received very quickly the site is very very good but for a part of 100 g €7.50 for delivery is very expensive
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Response from Pieces Bateaux
Hello,
Thank you for your feedback. We are pleased to hear that the speed of delivery satisfied you. Regarding the shipping costs, we understand that it may seem high and we appreciate your remark. We always strive to improve our service. Please do not hesitate to contact us for any questions.
Best regards.
The piecesbateaux.com team
M
Manuele G.
Rating: 4 out of 5
following a purchase from 02/09/2025
Everything is fine
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A
Alain D.
Rating: 4 out of 5
following a purchase from 01/09/2025
Ordered on 1-09 delivered on 10-09 ??
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Philippe B.
Rating: 4 out of 5
following a purchase from 04/09/2025
Great availability of parts.
Phone reception for the switchboard is rather unfriendly, but cordial for the workshop.
Reactivity for shipping is underperforming, which diminishes the interest of the post chrono.
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J
Jacques P.
Rating: 4 out of 5
following a purchase from 01/09/2025
Compliant with the description, fast shipping, I recommend this site. Thank you
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