Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews
5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2021
the site is perfect but the delivery is very slow
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Part conforming to my wish, correct delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
Hello, the delay is very good. Except that I did not receive the right part
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
Very good for boat parts service, but some issues with delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
VERY GOOD
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2021
I ordered a part for Mercury on June 16 and received it on July 1, too slow
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Response from Pieces Bateaux
Hello,
As this is an original technical part, we are dependent on the manufacturers' deadlines.
Your order has been processed as quickly as possible, but Mercury is currently very delayed on delivery times.
Remaining at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2021
10 days to receive a water hose coming from Europe, disappointed, the rest perfect, followed by the advisor by email very efficient, I will recommend on this site, just need to be faster
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Response from Pieces Bateaux
Hello,
As this is an original technical part, we are dependent on the manufacturers' deadlines.
Your order has been processed as quickly as possible.
Remaining at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2021
The delay is good, the only small annoying detail is that I did not receive confirmation that my package was available at the pickup point for quicker retrieval.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2021
very well received the right parts cheap
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2021
Order received as expected, information on delivery times would be welcome but otherwise nothing to complain about, the parts catalog is complete even for HB engines of another age. I will keep the address!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2021
difficult to find parts for old engines without all the engine references
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2021
Item as described and delivery times correct. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Delivery as per order, correct prices, but delivery time too long (11 days)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/06/2021
The packaging clearly leaves something to be desired, found the box opened by the handle of the ordered extinguisher. Used to online orders, the purchases were not protected at all. Too bad otherwise price and fast delivery, with good packaging 4-5 stars....
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Response from Pieces Bateaux
Hello,
We sincerely thank you for your feedback.
The opinion of our customers is very important for us to improve the quality of our service.
Remaining at your disposal,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2021
shipping costs high and long for a 50 g part
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
Product conforms to the order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2021
No major complaints but a delay too long between the order and delivery...
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
I was well informed about the part I wanted to order very professional
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2021
Delivery time a bit long for my taste.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
good transaction
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/06/2021
Lie about availability
Part not in stock even though marked in stock on the site.
1 week before a package is sent.
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Response from Pieces Bateaux
Sir,
You placed an order on Sunday 30/5.
Your order was shipped on Friday 4/6.
The parts you ordered are usually in stock, but a temporary out-of-stock situation is possible. The shipping time for your order is not abnormal.
Best wishes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Serious and received part conforming to the announcement
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
I have received this part which met my expectations, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
I recommend this site. Always satisfied with my orders with good follow-up. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Too bad for this late delivery. 3 weeks?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2021
I cannot blame the product as I still have not received it. Ordered to have it on site for my arrival during my trip (1200 km) after 4 days of waiting I will have to return without having finished having received nothing despite paying for shipping fees. So the product may be good but the shipping service is absolutely not up to par.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2021
A bit long to receive my order, but it’s true that there was the Pentecost holiday. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2021
Lack of more precise information about the product. Delivery with 2 days delay. Open package, damaged cardboard. Fortunately, no damage to the part which is fragile. I recommend this site, but more details on the items would be perfect. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
it is sometimes complicated to find the right part in the search engine if you do not type its name specifically in full. Otherwise, it's a very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2021
Compliant and fast, except for the DPD carrier who never delivers on Saturday or Monday in the St Tropez golf area despite their commitments, so received on Tuesday 25 instead of Saturday 22.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2021
Fast delivery and original parts
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/05/2021
I placed my order on 4/5/2021 on the site, the parts were available and in the end, I did not receive them but received the parts on 17/05/2021
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with the delivery time of your order.
However, we would like to inform you that it was not specified on our site that the gasket kit you ordered was available in stock. On the contrary, a availability time was specified. We ordered the gaskets from Yamaha and are dependent on their timeline.
Best regards,
The Pe8ces Bateaux team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/05/2021
Conforms to the order but a bit long and had to follow up often.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
Nothing to report!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2021
I ordered a revision kit for an outboard motor, all the parts were available loose in the box and I think I'm missing some.
Lack of seriousness on this point
Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2021
My order was placed on May 7. I find the preparation and delivery time a bit long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2021
Good material, a bit long considering it's in stock
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2021
Apart from the carrier, delivery date postponed several times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2021
Original manufacturer part, so no worries
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