Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews
5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2021
Good site, fast delivery, excellent technical information from the workshop
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2021
No problem. Delivery a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2021
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
not bad ;-)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2021
Satisfied recommends
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
Very good and fast site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
part compliant with my order. Delivery delay related to a supplier apparently.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
package well packaged, very fast customer service response, very satisfied with the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2021
Product as described, fast delivery. The only small problem was that my email to the technical service regarding part references went unanswered afterwards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Part received well, nothing to say about the site piecesbateaux.com. The only problem was with the Colissimo delivery, but that's independent of the site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2021
the parts are correct, but the delivery time is too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
Impeccable and fast service.
Just a bit more communication regarding the order tracking would be even better.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2021
Very good fast delivery, product quality to see too much to say
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/04/2021
After 1 week of waiting I call to know where my order is
Surprise no delay part out of stock at the supplier too bad the info didn't reach me sooner
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Response from Pieces Bateaux
Sir,
I think you are mistaken.
You placed your order on Friday 16/4.
Your order was shipped on Monday 19/4.
Faster than that was impossible.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
product conforms to our expectations, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Everything went well except after receiving the order confirmation I got an email asking me to finalize my order?!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2021
Delivery time longer than announced but without any seriousness
Very light packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2021
More won't be of much use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Found the right part that's the main thing
With the help of the store
Email and phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2021
Shipping too expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Fast delivery, the price is a bit higher than other sites but I always find my parts with you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/03/2021
The parts arrived well but do not correspond to my boat
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Response from Pieces Bateaux
Hello,
We are contacting you following your review.
We are surprised because you did not contact us.
The products we shipped to you perfectly match those you ordered, and the description on our site.
If they do not suit you, you can return them in their original packaging, and you will be refunded upon receipt.
Best regards,
Thomas.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
Very satisfied, I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2021
at least, we can have a real technician directly on the phone. increasingly rare
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Very competent and very pleasant information service. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
Satisfied with the delivery service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Products matching expectations and delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2021
Nothing to say for Pieces Bateaux, well-prepared and well-packaged order, missing item replaced by another equivalent item after request for agreement.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2021
Delivery time too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2021
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
Satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/03/2021
Hello, I sent you an email to inform you that the received parts do not have the correct dimensions, accompanied by a photo. To date, I am waiting for your response.
Thank you in advance.
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2021
Incomplete order but correction made very quickly. Very good I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2021
Delivery time of 7 days for parts in stock. If not, products conform to my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Perfect it works well.
But package preparation and delivery too long....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2021
I find that the delivery is quite fast. However, can we return an item that has been ordered?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2021
Order conform but delivery a bit long.. thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Good advice and after order delivery within 4 days thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Good
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