The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Hello
Promo code issued in 2020 and not taken into account in 2021 although not dated; moreover spring promo 2021 announced 48h after the order
No response to my email about the promo code
In short not great; you just lost a customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2021
Good.. faster delivery than expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Very fast, only annoying detail, the assembly sheet is in English.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Fast delivery and suitable products (filters and water pump rotor) at a very favorable price. I found all the maintenance material for my Volvo MD2030 from a single supplier, it's perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2021
No problem with the top order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
Very professional, very serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Hello,
The only downside, I was able to order the part while you were not sure of its availability!
For the rest, nothing to say. Keep it up!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2021
the order is not complete
I will reevaluate after installation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2020
received late because not available although it was not specified on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
Part conforms. Delivery time a bit long. Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2020
Hello disappointed by the delivery order of 27/11/20 received on 08/12/20
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your ordering experience.
Delivery times during this end-of-year period have been extended due to the simultaneous consequences of Covid and a very significant increase in logistics flows.
All carriers are concerned. Since we had to source your gaskets in Spain, a week delay between the order and delivery to you remains a reasonable delay.
Best regards,
The Pieces Bateaux team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2020
The delivery was a nightmare! First time in 20 years that I am told that my postal code does not exist ..
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your ordering experience.
You placed your order on October 14 and your order was shipped on October 15 to Polynesia.
On our side, we have been very responsive.
Following Covid, shipments to remote destinations are heavily disrupted with significantly extended delays.
We have reshipped a new item to another address in France that you have received.
Indeed, whether it is Colissimo or DPD, your postal code is currently no longer recognized. These carriers are updating their destinations due to Covid, and it is possible that your destination has been temporarily suspended.
The first shipment is still open in the distribution circuits. It may even be that it is delivered to you.
We remain at your disposal,
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2020
everything would have been perfect, if the shipping had been free, or at least at the real price !!!!! 95g for 9€ is the price for 1100g to Guadeloupe......; strange and not cool. I think I will no longer order from you, propeller bought from one of your competitors, 650g, free and delivered to my home. and it is not Amazon, or discount, but a company like yours. best regards. maybe you will reconsider your shipping policy?????
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your shopping experience.
The shipping costs are clearly indicated at the time of ordering, so there is no deception.
They are calculated based on weight.
Your package was much heavier than the weight you indicate (200 grams).
However, after checking, we acknowledge that there was an error because one of the items was configured with too high a weight. The shipping costs should have been €6. We will send you a credit note for the difference.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
Good communication about product availability
Efficient site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2020
Hello, good for the service but the prices are in my opinion on the high end.
Best regards Christian 16430
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Parts available even for an old 2-stroke outboard
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
very good however one part being unavailable I take at least 3 weeks delay
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/11/2020
delivery times not respected, covid does not explain everything!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/11/2020
Very long delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
customer service: OK, delivery: a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
fast delivery product compliant everything is fine. thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Keep it up nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2020
Satisfied..good delivery, but wrongly announced a week later !!!!!!
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Response from Pieces Bateaux
Hello,
You ordered on 3/11 and your order was shipped on 4/11.
Transport is once again disrupted by this health crisis, especially since delivery is made to Corsica.
We hope you were satisfied with your shopping experience with us.
Best regards,
The Boat Parts team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Very clear site and beautiful maintenance kit received. Order very well followed!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
Fast shipping despite a stock shortage thank you cordially
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Following an urgent order for a propeller and key. Quick transaction on the site, parts delivered very very quickly. Moderate shipping costs... Just the price of the key which is not reasonable. (Reason for the missing 5th star.)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Very clear website.
The only downside is displaying the brand of each part instead of showing Distributor
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2020
Good, no problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
Very satisfied.. thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
Maybe a bit long to receive the order. 1 week. But we know that other times you were faster. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/09/2020
Hello,
waiting for 3 weeks without any information is a shame.
but the order finally arrived.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
Good product but delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
Thank you to your commercial and technical teams for their support.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
Compliant with the order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/09/2020
Hello,
I am quite disappointed with the delivery service!
I ordered two filters, the first arrived in a small box completely torn apart and the second in a white bag without bubble wrap.
I find that a bit inadequate given the fragility of these parts.
Best regards.
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with our service.
We take your feedback into consideration to further improve our service quality.
We wish you all the best.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2020
Very easy to find these parts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
Hello, order arrived well, well packaged, very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2020
Good navigation on the site, fast delivery well packaged, no opinion on the price as I did not make a comparison.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2020
compliance of parts, fast shipping delay, too bad the post does not respect its delivery time commitments
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