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Rating: 3 out of 5
Delivery time, a bit long, excessive shipping costs,
Too bad because the part is okay
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Too bad because the part is okay
Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Why not send the parts via AMAZON as deliveries are free and faster. For AMAZON subscribers?
Thank you for your response.
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Thank you for your response.
A
Rating: 2 out of 5
Delivery too long
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A
Rating: 4 out of 5
delivery a bit long
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A
Rating: 4 out of 5
Hello,
A good service without unpleasant surprises but a delivery time announced a bit long.
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A good service without unpleasant surprises but a delivery time announced a bit long.
A
Rating: 4 out of 5
good,
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A
Rating: 4 out of 5
PERFECT WELCOME. Chaotic delivery; three delivery notices announced and postponed without the possibility of rescheduling despite a phone call to the carrier.
Only one fixing screw in the opened bag.... how many at the start.
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Only one fixing screw in the opened bag.... how many at the start.
A
Rating: 3 out of 5
You are quick to deliver the items the only downside is when an item is unavailable for whatever reason it should be displayed in the catalog it has been more than two months since I placed the order and it is unacceptable
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A
Rating: 4 out of 5
Everything would be perfect for the purchase made except for the delivery provider!
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A
Rating: 4 out of 5
Merchandise conforms
Delivery time respected with fast shipping.
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Delivery time respected with fast shipping.
A
Rating: 3 out of 5
Does not correspond to my order.
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A
Rating: 4 out of 5
Order conforms, careful shipping - but +1 week delay without information.
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A
Rating: 4 out of 5
Hello, long to receive the parts. Best regards.
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A
Rating: 4 out of 5
Delivery quite fast.
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A
Rating: 4 out of 5
Very good.
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A
Rating: 4 out of 5
Very good value for money
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A
Rating: 4 out of 5
Satisfied with my order, fast shipping.
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A
Rating: 4 out of 5
Deadlines respected, good telephone assistance.
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A
Rating: 4 out of 5
fast shipping
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A
Rating: 4 out of 5
Products delivered as ordered but delivery times a bit long compared to other suppliers.
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A
Rating: 4 out of 5
Original part and deadlines respected!
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A
Rating: 4 out of 5
Speed, responsiveness, quality of products
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A
Rating: 4 out of 5
Compliant
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A
Rating: 3 out of 5
Delivery times quite long. The product does not fully match my order.
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A
Rating: 4 out of 5
*Nothing to report
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A
Rating: 2 out of 5
correct delivery well packaged, the case is far from worth the price asked for the plastic hardware very sensitive breaks easily, the cables do not correspond to the motors on the kit, yet sold by them, and finally the ordered items are not taken back if they do not correspond to what you need I am very disappointed with this order.
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
A
Rating: 4 out of 5
R.A.S, correct delivery and on time.
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A
Rating: 4 out of 5
Received the parts as per the order
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A
Rating: 3 out of 5
Order placed on 02/04, we are on 09/04, order still not received, impossible to track my order.
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A
Rating: 4 out of 5
I would like the parts to be more detailed
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A
Rating: 3 out of 5
Hello, I am a bit disappointed because the delivery person did not come to my home but left a notice in the mailbox, and on top of that, the customs fees I had to pay are excessive: over 184.00 euros, which makes me reluctant to order from you again; really sorry.
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Response from Pieces Bateaux
Hello, We are not responsible for tax rates. Your order was billed excluding taxes from us. Please note that the customs fees you paid are still lower than the French VAT of 20% which would have been 266 Euros in your case. We remain at your service.
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
A bit long
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A
Rating: 4 out of 5
Quite easy to find the parts on the site, very fast delivery. In the package, a fuel filter (35-879885Q) was not in its original packaging (not packaged).
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A
Rating: 3 out of 5
Good service. Quality of the ordered product very mediocre
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A
Rating: 3 out of 5
Still the problem suz010 that I couldn't find on my engine
Best regards
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Best regards
A
Rating: 4 out of 5
No problem, efficient delivery
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A
Rating: 4 out of 5
Nothing to say, a first order that went very well.
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A
Rating: 2 out of 5
Delivery time much too long.
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A
Rating: 4 out of 5
Good product and delivery respected.
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