Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2018
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2018
Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Professional from advice to shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2018
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2018
Fast services. If I had known the site earlier, I would have organized a delivery at one of my stops.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
Very complete, many referenced parts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
The quality and service are top 1!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2018
Very satisfied with the site. The parts are well referenced and easy to find. The prices are very reasonable, and the delivery is very fast. I recommend with my eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2018
Compliant, competent, reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2018
Serious customer service that responds quickly to questions and sends orders quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2018
Serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2018
I have already recommended it to a friend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2018
Super fast shipping
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/07/2018
Hello
Products ordered not delivered, still waiting for the correct product paid referenced on the invoice.
Regards
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, it is a packaging problem during the preparation of the package.
We took care to immediately resend you the correct NGK LFR5A-11 spark plugs (the same day of your complaint); leaving you the
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
list of wrong references.
The delivery delays are due to the fact that you reside in the DOM-TOM, customs formalities can also cause delays beyond our control.
We hope to have done everything to satisfy you, again presenting our apologies for the inconvenience caused.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
listening and competent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
serious company, impeccable and attentive service towards its customers, I highly recommend it. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2018
Very well-made multi-brand site with a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2018
I have never been disappointed, the parts correspond to what I wanted. Just a small problem with delivery responsiveness when it's free shipping, but otherwise good advice and clean product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2018
Products and delivery times are compliant. The packaging could be more careful, a grease cartridge was open because it was crushed by other items in the package. Site to recommend for the range of products offered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2018
Serious: one item instead of 2 delivered. Error reported and corrected very quickly. We appreciated the professionalism.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2018
I recommend the parts and boats company, very serious and attentive to customer requests, very good customer service, I would recommend on this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2018
Serious and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
Very detailed and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2018
Very good. Impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
Received quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
Good delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
Accessible to all, clear, and targeted product search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
very well in line with my expectations and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Fast, well packaged, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
After navigating the site which is very pleasant and quickly finding what I was looking for, I placed my order on a Sunday evening, my order was prepared on Monday morning and then shipped. I received my order as expected on Wednesday... at each step of my order I was informed. I recommend PIECESBATEAUX to everyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Good responsiveness when receiving parts that were not the right ones. I received the correct parts today.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Very good site and especially very good customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
Delivery point at Zaventem airport really not practical due to new traffic and security rules
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2018
Good sending of the parts
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