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Rating: 5 out of 5
Parts received on time and compliant with my request.
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 414 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
sent on time, no problems with the delivery
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Rating: 5 out of 5
Impeccable
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Rating: 5 out of 5
Deadlines fully respected. Very very good communication, competitive prices. Only positives. Thank you team! Looking forward to the next order.
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Rating: 5 out of 5
Top. I ordered various parts for a Mercruiser Alpha One 3.0 from the island of Reunion. There was a waiting period for some parts (due to the COVID crisis), but they sent the products that were already available because I needed them quickly. The second shipment was a commercial gesture on their part. Thanks again to the whole team and happy new year 2021
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Rating: 5 out of 5
Very good and very fast
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Rating: 5 out of 5
Order compliant, no issues. Thank you!
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Rating: 5 out of 5
good seller / the description of the parts allows ordering the right model
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Rating: 4 out of 5
good
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Rating: 5 out of 5
perfect, everything compliant and rather fast, I recommend this site with pleasure
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Rating: 3 out of 5
received late because not available although it was not specified on the site
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
Totally satisfied
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Rating: 5 out of 5
Very good, fast
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Rating: 5 out of 5
Already ordered from pi cesbateaux, very satisfied, friendly customer service. I recommend this site.
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Rating: 5 out of 5
Nothing to say perfect
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Rating: 5 out of 5
Nothing to complain about regarding the delivery
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Rating: 5 out of 5
very interesting and cheap site ... maybe even more information would be desirable to find the part corresponding to the engine model (why not by clicking on an engine model (e.g.; mercury 150hp EFI year 2020) and see all the parts of this engine rather than searching by sub-assembly (e.g. (cooling or lubrication ... etc)
Best regards
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Best regards
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Rating: 5 out of 5
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Rating: 5 out of 5
I bought a propeller on sale. Since choosing a propeller is delicate, I asked for confirmation by email. Response in less than 2 hours. Delivery to a relay point was done in less than 4 days. Now this propeller is mounted and gives satisfaction.
Another positive point on the website is the possibility to download the diagrams for all outboard motors. Piecesbateaux is a site to recommend
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Another positive point on the website is the possibility to download the diagrams for all outboard motors. Piecesbateaux is a site to recommend
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Rating: 5 out of 5
Very good site to order boat parts and products, very fast service.
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
I recommend without reservation.
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Rating: 5 out of 5
Very good everything is respected the deadlines the goods your teams are operational bravo continue like that and happy holidays to all best regards.
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Rating: 4 out of 5
Part conforms. Delivery time a bit long. Best regards
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Rating: 5 out of 5
very satisfied to have found the part for my old outboard motor
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Rating: 5 out of 5
Fast, compliant and efficient.
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Rating: 5 out of 5
Excellent commercial and technical service with all the help needed to find the right parts and ensure quick follow-up. A little more care could be taken with the packaging of fragile parts to avoid bending or distortion, e.g. paper gaskets when placed with other parts in the same package. Fast delivery.
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Rating: 5 out of 5
Parcel and goods received on time. Just the parcel was opened and rummaged through during transport by DPD but my order did not interest the curious!
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Fast and compliant. Perfect
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Rating: 5 out of 5
Fast service and compliant parts.
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Rating: 3 out of 5
Hello disappointed by the delivery order of 27/11/20 received on 08/12/20
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your ordering experience.
Delivery times during this end-of-year period have been extended due to the simultaneous consequences of Covid and a very significant increase in logistics flows.
All carriers are concerned. Since we had to source your gaskets in Spain, a week delay between the order and delivery to you remains a reasonable delay.
Best regards,
The Pieces Bateaux team.
We are sorry that you were not satisfied with your ordering experience.
Delivery times during this end-of-year period have been extended due to the simultaneous consequences of Covid and a very significant increase in logistics flows.
All carriers are concerned. Since we had to source your gaskets in Spain, a week delay between the order and delivery to you remains a reasonable delay.
Best regards,
The Pieces Bateaux team.
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Rating: 5 out of 5
No worries, very good
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Rating: 5 out of 5
everything went well
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Rating: 3 out of 5
The delivery was a nightmare! First time in 20 years that I am told that my postal code does not exist ..
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your ordering experience.
You placed your order on October 14 and your order was shipped on October 15 to Polynesia.
On our side, we have been very responsive.
Following Covid, shipments to remote destinations are heavily disrupted with significantly extended delays.
We have reshipped a new item to another address in France that you have received.
Indeed, whether it is Colissimo or DPD, your postal code is currently no longer recognized. These carriers are updating their destinations due to Covid, and it is possible that your destination has been temporarily suspended.
The first shipment is still open in the distribution circuits. It may even be that it is delivered to you.
We remain at your disposal,
Best regards,
The Pièces Bateaux team.
We are sorry that you were not satisfied with your ordering experience.
You placed your order on October 14 and your order was shipped on October 15 to Polynesia.
On our side, we have been very responsive.
Following Covid, shipments to remote destinations are heavily disrupted with significantly extended delays.
We have reshipped a new item to another address in France that you have received.
Indeed, whether it is Colissimo or DPD, your postal code is currently no longer recognized. These carriers are updating their destinations due to Covid, and it is possible that your destination has been temporarily suspended.
The first shipment is still open in the distribution circuits. It may even be that it is delivered to you.
We remain at your disposal,
Best regards,
The Pièces Bateaux team.
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Rating: 3 out of 5
everything would have been perfect, if the shipping had been free, or at least at the real price !!!!! 95g for 9€ is the price for 1100g to Guadeloupe......; strange and not cool. I think I will no longer order from you, propeller bought from one of your competitors, 650g, free and delivered to my home. and it is not Amazon, or discount, but a company like yours. best regards. maybe you will reconsider your shipping policy?????
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your shopping experience.
The shipping costs are clearly indicated at the time of ordering, so there is no deception.
They are calculated based on weight.
Your package was much heavier than the weight you indicate (200 grams).
However, after checking, we acknowledge that there was an error because one of the items was configured with too high a weight. The shipping costs should have been €6. We will send you a credit note for the difference.
Best regards,
The Pièces Bateaux team.
We are sorry that you were not satisfied with your shopping experience.
The shipping costs are clearly indicated at the time of ordering, so there is no deception.
They are calculated based on weight.
Your package was much heavier than the weight you indicate (200 grams).
However, after checking, we acknowledge that there was an error because one of the items was configured with too high a weight. The shipping costs should have been €6. We will send you a credit note for the difference.
Best regards,
The Pièces Bateaux team.
A
Rating: 5 out of 5
Order received very quickly and compliant. I recommend
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Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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Rating: 5 out of 5
Very good
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