Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews
5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2017
Perfect, fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
very good after-sales service, advice and order received very quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2017
Despite the problem encountered, the company showed excellent responsiveness and kept its commitments.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Pleasant site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
very good service and correct good contact with customer service thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Great product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
Excellent services before and after the order, delivery, after-sales service, a team always available and professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
efficient and serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2017
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2017
fast and compliant
I reorder
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/10/2017
too slow
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, it was a very specific request concerning a very precise part. Identifying the part you were looking for required the intervention of our technical service directly with the factory.
We took care to keep you informed of the progress of our research.
You are right, we preferred to 'lose' a little time in verifications, rather than sending you 'quickly' a non-compliant and unsuitable part.
For a specific part, specific procedure. For us, customer service is paramount.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2017
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2017
Very good delivery and correspondence of the parts, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2017
very good, cheap, and deadline respected, I recommend it
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5 stars of satisfaction!
Customer service is essential for us.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
Fast and very competent and pleasant staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2017
NICE THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2017
Very good site, quick response to the questions asked.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2017
Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2017
Satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
Performant and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2017
Very serious site, I recommend without any problem, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
practical, cheap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2017
Satisfied with the site. I was missing a seal in the order, they sent it to me immediately, by colissimo, although a simple letter would have sufficed. Correct choice and price. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Very satisfied, I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Very reactive commercial service and top and competent technical service! I recommend with pleasure!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
received and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2017
Reception and telephone advice top-notch
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2017
Nothing to say
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5 stars of satisfaction!
Customer service is essential for us.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2017
Very good service in all its forms (website, order, shipping, tracking, etc....)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2017
good reception of my order. very good, impeccable, careful and attentive to my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2017
very responsive site, order processed and shipped quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
A lot of choices and competitive prices.
The staff is very commercial and attentive to customers
I recommend piecesbateaux.com
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
Speed, efficiency and reliability. Thank you
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