Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2021
Nothing to complain about, perfect spare parts service. Good order tracking. Competent staff
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2021
Top order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/10/2021
Processing time quite long.
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Response from Pieces Bateaux
Hello,
You placed the order on 6/10. Your order was shipped on 8/10.
Given the current tense context with high pressure on the availability of materials and complicated logistics, this delay could rather be qualified as fast.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2021
Excellent phone relationship with your technical service, delivery time respected with a high cost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2021
Good reception.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2021
delivery in accordance with the order and short time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2021
great these are the good quality cables
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2021
Many items for sale at the right price but shipping cost too high which puts you at a disadvantage compared to other online merchants or shiphandlers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
Hello;
I received my order today 30/09/2021, I am very satisfied
thank you and see you next time
best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Serious site and quality material, however a small downside on the rather high prices compared to other sites selling the same thing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
I want to thank Thomas from 'boat parts' for his responsiveness regarding the lack of parts from the ordered kit despite a small disagreement. Serious site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2021
I couldn't find my reference on the website, but I was answered quickly and my reference was put on the site. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
A bit long for delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2021
Very serious seller parts received very quickly I recommend it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/08/2021
Delivery times not respected and lack of information for the customer, you have to send a complaint email to get the response 'waiting for delivery from our supplier' for a product reputed to be in stock!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Quality of the site, but lacks detail to place an entire order. Some motorcycle or quad merchants provide nomenclatures.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Very good site and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
satisfactory order, regarding delivery having stuck the qr code on our door the delivery person didn't even bother to ring.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
OK well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
Always there to answer various questions, very responsive and reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Everything went well, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Glue in open box I'm not happy about that
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/08/2021
Parts very good! A little lack of communication nonetheless and it's a shame not to be able to reach anyone by phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/08/2021
Too long to get parts, might as well order directly from the dealer it's cheaper and faster
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2021
Good choice but high prices and expected deadlines not respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Correct delay, very well packaged, very nice delivery person.
Compliant products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Availability of my parts a bit long but an info email was sent to me.
I recommend the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
a lot of choice, random delivery but good communication
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
Hello
I am satisfied with my order (the 4 spark plugs and the 2 thermostats) my engine works well now evinrude 90 hp best regards Bernard
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2021
Delivery time not respected.
The carrier announces the delivery and never arrives without explanation.
Just for that I would be reluctant to recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2021
Processing time before shipping too long
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Response from Pieces Bateaux
Hello, You placed an order on August 4, and it was shipped on August 6. Excellent continuation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
I am satisfied with my order received very quickly. The refund of part of my delivery without any problem thank you have a good day and see you soon Maurice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
a bit long for shipping (a week) but well packaged and received the right part I ordered. ultimately a reliable site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2021
Impossible to reach you by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
quick and good reception
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2021
Package received damaged. Informed pieces bateaux who took my replacement request into consideration. I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
Simple to use site, no more difficulty finding the invoice edition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
DPD a bit expensive: 6 euros for a part costing 12 euros and weighing a few grams...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2021
The site, customer service, and delivery are okay... but parts are excessively expensive... that's abuse.
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