Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2018
Serious site with quite a few parts in the catalog
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2018
very good descriptions of the parts in your catalog
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2018
choice of material, fast delivery as per the order.
Only downside, delivery to a different location than the one planned in the order; apparently due to Colissimo.
I am waiting for a response on this subject
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/09/2018
package very poorly done! delivered completely smashed...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
good, there is still room for improvement in terms of delivery, too long delay between order and delivery
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2018
Fast but slight lack of communication
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
some prices are competitive, others less so, you have to make your choice, but for my part, product identical to the original for a filter
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
No problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Delivery compliant and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2018
Very well-made multi-brand site with a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2018
I have never been disappointed, the parts correspond to what I wanted. Just a small problem with delivery responsiveness when it's free shipping, but otherwise good advice and clean product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2018
Products and delivery times are compliant. The packaging could be more careful, a grease cartridge was open because it was crushed by other items in the package. Site to recommend for the range of products offered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2018
Serious: one item instead of 2 delivered. Error reported and corrected very quickly. We appreciated the professionalism.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2018
Rating 3 because one item was missing from the received order but a lot of professionalism to quickly rectify the error.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2018
Practical and ergonomic
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
Good delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2018
Good site with good information on products, unfortunately, first order, first shipping error, not corresponding to the order. Nevertheless, efficient customer service and quick and compliant return of the ordered parts after my first complaint message.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
Delivery point at Zaventem airport really not practical due to new traffic and security rules
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2018
Good sending of the parts
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2018
No delivery note in the first incomplete shipment, nor in the second regarding the remainder of the order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2018
Compliant with the order, but very long delay for certain parts.
I still recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2018
Serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2018
The products are compliant with the description but the delivery time is very long (2 weeks for products in stock).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2018
Good without problems, correct delivery times, parts changed without issues too, if defective nothing to say. Just a downside regarding some prices where you can find 30% less on another sales site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2018
For the parts, it's okay but for the delivery times, it needs to be reviewed, not to mention the very poor communication if you have a delivery problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2018
Clear and well-organized site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2018
An error in the reference in the delivery of my parts, but quickly rectified by exchanging for the correct parts without additional shipping costs. Reactive and friendly team via email and phone. Christian
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2018
Good value for money.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2018
Clear and complete site, met my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2018
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2018
Well received thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2018
For my first order on this site I give ****.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2018
delivery and reception ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2018
Not bad
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/03/2018
2 pieces were not compliant with my engine.
The site was reactive afterwards, however.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2018
The gasket kit does not fully match the expected gaskets (carburetor bowl gasket)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
be careful with the announced stock, the so-called available parts may not actually be
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