Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 3 and 4 stars

Reset filters
R
robert F.
Rating: 4 out of 5
following a purchase from 12/07/2025
Fast shipping and no problem, but Chronopost messed up for 4 days to deliver to my home. I would have preferred to pick up the part at the post office or delivered by the mailman.
Translated reviews
J
Jean-François G.
Rating: 3 out of 5
following a purchase from 05/07/2025
I don't think it's your fault but a week to receive a gasket is too long. We need to stop with colissimo!
Translated reviews
Response from Pieces Bateaux
Hello, Thank you for taking the time to share your experience. We understand your frustration regarding the receipt time of your gasket and we apologize for the inconvenience caused. Your feedback is valuable and encourages us to explore options to improve our shipping services. We appreciate your understanding and patience. Best regards, The piecesbateaux.com team
P
Pierre C.
Rating: 4 out of 5
following a purchase from 04/07/2025
Part well received but we had no information about the delivery Finally everything is fine the engine still does not want to accelerate it chokes immediately
Translated reviews
F
frederic C.
Rating: 4 out of 5
following a purchase from 02/07/2025
Corresponds to my order
Translated reviews
P
PATRICE L.
Rating: 3 out of 5
following a purchase from 27/06/2025
Serious company, but delivery problem. They give you a date and time, you set hours but no one shows up between 1 PM and 5 PM given time slot.!!!!!! and still not received at this time! So delivery service TO BE REVIEWED!!!!!!!!!!!!!!!!!!!!!!!!!!!
Translated reviews
B
benoit M.
Rating: 4 out of 5
following a purchase from 26/06/2025
very good, a downside on the price.
Translated reviews
A
Alberto G.
Rating: 3 out of 5
following a purchase from 19/05/2025
Shipping times a bit too long. Material compliant with the order.
Translated reviews
S
Soufyane S.
Rating: 4 out of 5
following a purchase from 14/05/2025
Satisfactory parts conform to my order, it takes a bit of time but it's okay
Translated reviews
O
OLIVIER D.
Rating: 4 out of 5
following a purchase from 04/06/2025
Received within a short time frame, everything is top-notch
Translated reviews
K
Kornel B.
Rating: 3 out of 5
following a purchase from 01/06/2025
Site is OK, customer service is average. They do not issue B2B Invoice without VAT for EU based business customers.
Translated reviews
Response from Pieces Bateaux
Dear Sir, We are following up your comment about VAT-free invoicing for EU professionals. You're right. But our current system does not allow us today to invoice without VAT. However, the invoice is issued with the correct VAT rate for your country, enabling you to reclaim the VAT like any other invoice. We will be upgrading our site shortly to solve this problem. Please do not hesitate to contact us if you have any queries. Remaining at your service, Best regards,
C
claude M.
Rating: 4 out of 5
following a purchase from 13/04/2025
Hello, I had to send a message to find out where my package was after two months of delay, I would have liked to be informed about the stock shortage, otherwise nothing to say they sent me original parts instead.
Translated reviews
P
Philippe G.
Rating: 4 out of 5
following a purchase from 31/05/2025
Tip top and fast
Translated reviews
H
Henri E.
Rating: 4 out of 5
following a purchase from 30/05/2025
Hello
I am supposed to receive my part on the 13th of this month, I will tell you more after the 13th
In any case, good contact
Best regards
Henri
Translated reviews
F
Frédéric B.
Rating: 4 out of 5
following a purchase from 01/06/2025
no problem, order well received
Translated reviews
S
stephane M.
Rating: 4 out of 5
following a purchase from 15/05/2025
Quality information but expensive
Translated reviews
J
Jean Jacques B.
Rating: 4 out of 5
following a purchase from 14/05/2025
The paint pot is a bit dented but nothing serious
Translated reviews
B
Bertrand T.
Rating: 4 out of 5
following a purchase from 16/05/2025
Very good RAS
Translated reviews
C
CHRISTOPHE M.
Rating: 4 out of 5
following a purchase from 22/05/2025
the technical service responded very quickly. However, the message left for the sales department went unanswered. The delivery time is short, the overall service is very correct.
Translated reviews
J
Jeanluc H.
Rating: 4 out of 5
following a purchase from 19/05/2025
Site is good, order placed well and quickly
Translated reviews
J
jacky G.
Rating: 4 out of 5
following a purchase from 19/05/2025
First order went well. I recommend.
Translated reviews
P
Patrick M.
Rating: 4 out of 5
following a purchase from 19/05/2025
Corresponding part to my order
Fast delivery
Site to keep for my future orders
Translated reviews
C
Cédric M.
Rating: 4 out of 5
following a purchase from 29/04/2025
Good service but a bit high prices but quality parts and services.
Translated reviews
S
STEPHANE G.
Rating: 4 out of 5
following a purchase from 02/05/2025
fast and compliant shipping
Translated reviews
M
Michel L.
Rating: 4 out of 5
following a purchase from 13/05/2025
Delivery as expected and on time
Translated reviews
D
David S.
Rating: 4 out of 5
following a purchase from 11/05/2025
delivered on time and well packaged
Translated reviews
J
Jean Claude R.
Rating: 4 out of 5
following a purchase from 10/04/2025
Hello, anode to be reviewed in 6 months when I can give my opinion... Thank you!!
Translated reviews
J
Jean-Luc G.
Rating: 4 out of 5
following a purchase from 29/04/2025
No problem. Product and deliveries are compliant.
Translated reviews
R
Romain M.
Rating: 4 out of 5
following a purchase from 23/04/2025
Nothing to complain about
Translated reviews
F
Francis S.
Rating: 4 out of 5
following a purchase from 05/05/2025
Part compliant with the request, fast delivery. A serious site to remember.
Too bad not all Yamaha parts are offered.
Translated reviews
Response from Pieces Bateaux
Hello,
Thank you very much for your feedback. Unfortunately, we cannot list all references from all manufacturers online, but we can offer them to you. If you are looking for Yamaha parts that you cannot find on our site, do not hesitate to contact us and we will be happy to provide you with a quote.
Best regards,
The team at piecesbateaux.com
B
Benoit N.
Rating: 4 out of 5
following a purchase from 30/04/2025
delivery within the indicated timeframe...
Translated reviews
F
francoise C.
Rating: 4 out of 5
following a purchase from 03/05/2025
Perfect transaction. Equipment as described and deadlines respected
Translated reviews
D
David B.
Rating: 4 out of 5
following a purchase from 27/04/2025
Always a bit long the delivery time
Translated reviews
E
ERIC C.
Rating: 4 out of 5
following a purchase from 29/04/2025
Hello, it’s very good, but a manual in French would be welcome for good use of the product. Best regards.
Translated reviews
H
Hervé T.
Rating: 4 out of 5
following a purchase from 25/04/2025
Speed of shipping
Translated reviews
Z
ZOUGOUARI K.
Rating: 4 out of 5
following a purchase from 24/04/2025
A bit of delay with colissimo but very satisfied with the boat parts service
Translated reviews
J
JEAN BRUNO L.
Rating: 4 out of 5
following a purchase from 23/04/2025
Package received quickly, satisfied
Translated reviews
L
Laëtitia A.
Rating: 4 out of 5
following a purchase from 08/04/2025
Fast delivery.
Translated reviews
C
CHRISTIAN V.
Rating: 4 out of 5
following a purchase from 22/04/2025
A seller who answers the phone is important.
Translated reviews
E
Elisabeth G.
Rating: 4 out of 5
following a purchase from 10/04/2025
For a first time, I am satisfied. Quick delivery, well packaged, nothing to say. The fifth will be if my next order satisfies me
Translated reviews
F
Florent V.
Rating: 3 out of 5
following a purchase from 09/04/2025
Kit of parts adapted to my vehicle 'but to my great regret missing two fuel pump seals and the seal of the fuel cartridge so could not do the complete revision so no outing this weekend and the seals cost 20 euros and are only available in 15 days.
Translated reviews
Response from Pieces Bateaux
Hello, We are following up on your message, the opinion of our customers is very important. The revision kit you ordered does not include the seals you mentioned. Nothing is missing compared to the description of this revision kit. If you wanted additional parts, you just needed to contact us when you placed your order and we would have gladly provided you with the references for these parts. Please note that this kit is regularly sold and the absence of these seals does not prevent the revision from being done. It is not necessary to change the seals with every filter replacement, otherwise manufacturers would not sell them separately. Likewise, for a water pump turbine replacement, seal replacement is not systematic, otherwise turbines would not be sold individually but only in kits. We remain at your service. Best regards.