Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2016
Site to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2016
Thank you and very efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2016
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2016
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2016
Delivery time a bit longer than indicated.
Otherwise, OK. Part conforms to my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2016
this is the first time I placed an order no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2016
Good site because I found parts for a 43-year-old hb engine (johnson) that allows me to renovate and maintain it to go far with this nostalgic engine...
A big advantage is that we can pay by check which avoids having our credit card hacked by crooks who are on the lookout for everything on the internet.
Some inconveniences nonetheless: THE parts on this site are more expensive than on other sites and THE shipping costs are way too high. For example, I wanted to order 2 drain plug seals for a price of 2.30 euros (and it weighs only a few grams) and they ask me for 6.90 euros in shipping costs......
On the other hand, in the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2016
I never received a response. I asked twice the question: at what torque should I set my torque wrench to tighten the cylinder head bolts of my 6hp bicylinder johnson engine? (cylinder head gasket that I obviously bought from you.) while I provided you with all the information you requested. (brand, serial number.....)
Sincerely.
Mr. Routier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2016
the part works very well and the old engine is back in service.
Thank you
And happy new year
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2016
Delivery as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2016
Overall quite good.
Points to improve:
-The preparation of the package for shipping is not very fast.
-Prices are high. Some will say it's the charm of boating...
The site is quite well positioned compared to other distributors. But I still made my last order directly from the USA...
-The impossibility of downloading invoices online. You can only view them.
Positive points:
- The site responds very quickly when asking for information about a part. Request made around 7 PM, response at 9 PM.
-Good packaging of products.
-Free shipping at €99
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2016
deadlines are not respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2016
nothing to say except that everything went well from order to delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2016
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2016
very good with good follow-up
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2016
I was not informed about the availability of my package at the pickup point.
It was by calling piecebateaux.com that I was informed.
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Response from Pieces Bateaux
Mr. Ulloa,
We thank you for sharing your impressions with us.
The notification by Colissimo regarding the delivery of your package at the pickup point was not made, we will escalate this information on our side. Please accept our apologies for the inconvenience caused.
Best regards,
The Pièces Bateaux Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2016
If I need, I will gladly reorder.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2016
Very good site but a bit messy for searching.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2016
Good but a bit expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2016
Hello
I order a lot of equipment from you and I still have more to order but not enough discounts for customers, it's a shame and cheaper elsewhere on certain sites.
Otherwise, impeccable delivery and in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2016
Product conforms to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2016
good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2016
On site. Quick and correct reception
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