Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2024
Deadlines respected, good telephone assistance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2024
fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2024
Products delivered as ordered but delivery times a bit long compared to other suppliers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
Original part and deadlines respected!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Speed, responsiveness, quality of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2024
Compliant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2024
Delivery times quite long. The product does not fully match my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2024
*Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2024
R.A.S, correct delivery and on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2024
Received the parts as per the order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2024
Order placed on 02/04, we are on 09/04, order still not received, impossible to track my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2024
I would like the parts to be more detailed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2023
Hello, I am a bit disappointed because the delivery person did not come to my home but left a notice in the mailbox, and on top of that, the customs fees I had to pay are excessive: over 184.00 euros, which makes me reluctant to order from you again; really sorry.
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Response from Pieces Bateaux
Hello, We are not responsible for tax rates. Your order was billed excluding taxes from us. Please note that the customs fees you paid are still lower than the French VAT of 20% which would have been 266 Euros in your case. We remain at your service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2024
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2024
A bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2024
Quite easy to find the parts on the site, very fast delivery. In the package, a fuel filter (35-879885Q) was not in its original packaging (not packaged).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2024
Good service. Quality of the ordered product very mediocre
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2024
Still the problem suz010 that I couldn't find on my engine
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2024
No problem, efficient delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2024
Nothing to say, a first order that went very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2024
Good product and delivery respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2024
Satisfied with the order, fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2024
I ordered a filter for the thermostat and received one that did not match the original reference nor the one on the packaging, that said return was handled by the merchant and refund was quite fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2024
Very good. We were able to install the parts without any hassle
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2024
Very available and friendly welcome.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2024
Too bad, a part is missing on the two cables. The one that prevents the cable from going sideways once in place. CHINESE! !! When you hold us...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2024
Nothing to complain about. Super
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/02/2024
Delivery time too long
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Response from Pieces Bateaux
Hello,
Sorry that you were not satisfied with the delivery time of your order, but it was specified a 8-day supply time for the part you ordered.
Your order was shipped within 5 days.
Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2024
Delivered quickly, the oil filter compatible with Yamaha F50 is slightly smaller than the original filter.
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Response from Pieces Bateaux
Hello,
We acknowledge your comment, but we have never had any issues with this filter model to date.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2024
Received on time. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2024
No worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2024
Effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2024
I think I received the right product that I haven't assembled yet due to health issues. I would have liked to have the replacement instructions for this part,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2024
Following my order, the small axles are missing from the pump kit, I did not make any complaints.
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Response from Pieces Bateaux
Hello, Thank you for your information. This water pump kit concerns a very old engine and it is possible that Mercury has updated the kit without changing the photo. We will inquire. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2024
Acceptable follow-up and overall correct price, but had to pay additional fees for collection (+68€).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2024
Satisfactory service, site clear and simple to use except that I couldn't figure out how to print my invoice, it takes about a week for delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2024
The service was very responsive and the order was received on time despite supply issues. The parts were in perfect condition and of very good quality! I highly recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2024
Order received well, delay a bit too long unfortunately
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2024
Expensive part, I ordered two thermostats and there were no seals included
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2024
Hello
A very well-made website easy to navigate, prices are relatively higher than elsewhere, very serious company
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