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Rating: 5 out of 5
great, delivered in Belgium in 3 days...
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Deadlines respected, fast delivery, competitive prices.
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A
Rating: 3 out of 5
AVERAGE SERVICE
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A
Rating: 5 out of 5
For my first order, I found it good
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A
Rating: 5 out of 5
well done, thank you
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A
Rating: 5 out of 5
Good site, correct prices and careful and fast delivery!
I recommend
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I recommend
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
perfect, I recommend
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A
Rating: 5 out of 5
received my order today.. happy new year 2018
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A
Rating: 5 out of 5
speed
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A
Rating: 5 out of 5
very good service before sale thank you
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A
Rating: 5 out of 5
Friendly merchant through exchanges. Addition to an order arranged by phone. Delivery with an omission corrected without problem immediately by email. A site that has all my trust following this order and well placed for prices.
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A
Rating: 5 out of 5
Very good, fast, careful and attentive service. I recommend!
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A
Rating: 5 out of 5
perfect
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Rating: 5 out of 5
Very responsive site that warns if there is a temporary stock break. My order was not complete and they still shipped the goods. I received the remainder 2 days later and without charge. I will order from them next time.
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A
Rating: 5 out of 5
Very good responsiveness from the technical service to respond and advise the customer. A big thank you to the sales department for their way of handling requests, it could serve as an example to many merchants.
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A
Rating: 5 out of 5
Nothing to say except good things. Well-informed site, easy to find what you are looking for. The technical service responds to questions within 24 working hours. Everything you expect from this type of site and even more (very good sales service).
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A
Rating: 5 out of 5
very good, compliant product, well packaged, and fast delivery.
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Rating: 5 out of 5
Fast
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Rating: 3 out of 5
The delivery was long, and I had to pay customs fees which had never been done for my other orders.
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A
Rating: 5 out of 5
efficient, competent and fast
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A
Rating: 5 out of 5
Fast delivery and good technical advice.
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A
Rating: 5 out of 5
Very serious and a very good sales service, beyond the expectations of a customer.
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A
Rating: 5 out of 5
Perfect, fast and compliant delivery
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A
Rating: 5 out of 5
very professional
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A
Rating: 5 out of 5
very good after-sales service, advice and order received very quickly
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Rating: 3 out of 5
Despite the problem encountered, the company showed excellent responsiveness and kept its commitments.
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Rating: 5 out of 5
Pleasant site
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Rating: 5 out of 5
fast
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A
Rating: 5 out of 5
very good service and correct good contact with customer service thank you
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Rating: 5 out of 5
Great product
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A
Rating: 5 out of 5
Excellent services before and after the order, delivery, after-sales service, a team always available and professional.
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A
Rating: 5 out of 5
efficient and serious site.
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
fast and compliant
I reorder
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I reorder
A
Rating: 3 out of 5
too slow
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, it was a very specific request concerning a very precise part. Identifying the part you were looking for required the intervention of our technical service directly with the factory.
We took care to keep you informed of the progress of our research.
You are right, we preferred to 'lose' a little time in verifications, rather than sending you 'quickly' a non-compliant and unsuitable part.
For a specific part, specific procedure. For us, customer service is paramount.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
We thank you for your comment, the opinion of our customers is precious to improve our quality of service on a daily basis.
In your case, it was a very specific request concerning a very precise part. Identifying the part you were looking for required the intervention of our technical service directly with the factory.
We took care to keep you informed of the progress of our research.
You are right, we preferred to 'lose' a little time in verifications, rather than sending you 'quickly' a non-compliant and unsuitable part.
For a specific part, specific procedure. For us, customer service is paramount.
Hoping to have done everything to ensure your satisfaction.
And we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Very good delivery and correspondence of the parts, I recommend
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A
Rating: 5 out of 5
Very good
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