Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2018
okkk
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2018
Serious and very attentive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2018
First satisfactory experience. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2018
Hello apart from the wait for the package nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2018
Very pleasant site with very competent people
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2018
Despite a supply problem, customer service was very responsive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
A small delay for delivery but informed the day after the order. Reception ok, the only thing is that my order was delivered in three packages but I only had a link for one... I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
Good and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
Good advice, they know boat parts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2018
Received quite quickly, faithful to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
Part conforms to my expectations.
15 days delay between the order and delivery.
Very serious site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2017
speed in informing the customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2017
Search engine to improve. Not selective enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2017
very good, cheap, and deadline respected, I recommend it
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5 stars of satisfaction!
Customer service is essential for us.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2017
Nothing to say
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5 stars of satisfaction!
Customer service is essential for us.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Simple
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5-star satisfaction!
Customer service is essential for us. In this regard, feel free to visit our new site with easier navigation.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2017
very good
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5-star satisfaction!
Customer service is essential for us. In this regard, feel free to visit our new site with easier navigation.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2017
Very good for the sale but the part no longer corresponds to the original part.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2017
Material delivered as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2017
Very responsive on the technical and also commercial level
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2017
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2017
First time the gas pump arrived broken... second shipment at the seller's expense ok, but two weeks passed in the meantime...
The handling of the dispute was however quick, good management.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2017
Good communication and reaction with long delay article while announced in stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2017
The products are good but the delivery took longer than expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2017
The products are shipped and at a reasonable price. Delays a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2017
Serious site, parts conforming to the order, fast delivery.
A small downside, impossible to reach the technical service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2017
despite some issues with order preparation, it's good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2017
Despite a piece error in my order,
piecesbateaux.com did everything to send me the correct part.
I therefore received the part in time for the boat outing of the weekend!
Easily reachable by phone, available, pleasant and very professional.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2017
Good site but incomplete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2017
Nothing to report, fast and efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2017
I am satisfied with the order and the service provided by a team of professionals
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2017
the product meets my expectations but delivery times are long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2017
Very good promotions throughout the year, you always find what you're looking for. However, be careful, not all parts are necessarily original (anodes for example) and some packaging has 'seen better days'... Forgetting the maintenance kit during shipping, returned in less than 24 hours after complaint and phone contact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2017
Fast delivery, responsive in case of issues, good communication
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