Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
be careful with the announced stock, the so-called available parts may not actually be
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2018
good site, when an item is not available they inform you, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2018
Very serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2018
Very good, compliant with my request
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2018
Delivery time a bit long, but I was eventually delivered. Friendly sales team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2018
A rare seriousness, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2018
I will probably try again, overall good service and quick response from the sales department, however, impossible to reach the technical service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
Attentive customer follow-up, good responsiveness to inquiries, products received conforming to the order.
Points for improvement, waiting time on out-of-stock products and lack of information on this point during the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2018
Good communication following a supply problem, but quickly resolved
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Very fast shipping but packaging needs to be reviewed (carton torn, nothing to secure the purchased item inside, fortunately remained intact).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2018
okkk
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2018
Serious and very attentive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2018
First satisfactory experience. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2018
Hello apart from the wait for the package nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2018
Very pleasant site with very competent people
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2018
Despite a supply problem, customer service was very responsive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
A small delay for delivery but informed the day after the order. Reception ok, the only thing is that my order was delivered in three packages but I only had a link for one... I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
Good and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
Good advice, they know boat parts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2018
Received quite quickly, faithful to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2017
Part conforms to my expectations.
15 days delay between the order and delivery.
Very serious site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2017
speed in informing the customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2017
Search engine to improve. Not selective enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2017
very good, cheap, and deadline respected, I recommend it
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5 stars of satisfaction!
Customer service is essential for us.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2017
Nothing to say
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5 stars of satisfaction!
Customer service is essential for us.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Simple
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5-star satisfaction!
Customer service is essential for us. In this regard, feel free to visit our new site with easier navigation.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2017
very good
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Response from Pieces Bateaux
Hello,
Thank you for this very positive comment! We hope to see you soon among our customers, aiming to achieve 5-star satisfaction!
Customer service is essential for us. In this regard, feel free to visit our new site with easier navigation.
The Team www.piecesbateaux.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2017
Very good for the sale but the part no longer corresponds to the original part.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2017
Material delivered as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2017
Very responsive on the technical and also commercial level
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2017
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2017
First time the gas pump arrived broken... second shipment at the seller's expense ok, but two weeks passed in the meantime...
The handling of the dispute was however quick, good management.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2017
Good communication and reaction with long delay article while announced in stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2017
The products are good but the delivery took longer than expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2017
The products are shipped and at a reasonable price. Delays a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2017
Serious site, parts conforming to the order, fast delivery.
A small downside, impossible to reach the technical service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2017
despite some issues with order preparation, it's good.
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