/10
★★★★★
based on 1529 reviews published
★★★★★
based on 1529 reviews published
Latest customer reviews
5
/5
★★★★★
Very good, order received quickly. Plant in great shape and top customer service. Merci ! 🙏🤩
Magalie S.
purchased on 08/01/2025
Translated review
5
/5
★★★★★
Everything was perfect! From the packaging to the shipping to the plants which are sublime, real beauties! I won't hesitate to order again 💕 !
Kristen D.
purchased on 06/01/2025
Translated review
5
/5
★★★★★
Fast, well-packaged delivery, the plants survived the journey across Europe in cold weather - I would recommend 100%.
Lila M.
purchased on 29/11/2024
Translated review
4
/5
★★★★☆
The idea is very good, the gift voucher arrived, but the website is not intuitive hence 4 🌟.
Christine C.
purchased on 23/12/2024
Translated review
5
/5
★★★★★
Top experience, parcel arrived without a hitch and well packed, no acclimatization problems. Truly a quality store that I now trust blindly 🙂
Aazio N.
purchased on 06/10/2024
Translated review
5
/5
★★★★★
Beautiful plant . So happy with my christmas present 🎄 🥰
Sarah T.
purchased on 12/12/2024
Translated review
5
/5
★★★★★
Order arrived very quickly and always so well packed. Superb plants!
Marie G.
purchased on 18/12/2024
Translated review
5
/5
★★★★★
Very friendly, accommodating and responsive customer service! Quality products and very well protected for transport. I am delighted with my purchase
Laura P.
purchased on 18/12/2024
Translated review
5
/5
★★★★★
The person I gave it to was very satisfied.
Catherine P.
purchased on 16/12/2024
Translated review
2
/5
★★☆☆☆
Delivery problem that I had paid extra for in order to have it within 48 hours. Delivery had to be rescheduled. On the other hand, good after-sales service
Jean-luc R.
purchased on 16/12/2024
Translated review
Answer from Plant and Stories
Hello,
We're very sorry for the delay in delivery, especially after you chose the fast option.
We fully understand your disappointment and would have liked everything to have gone smoothly.
Unfortunately, once the parcel has been handed over to the carrier, we no longer have complete control over its delivery, but we are always available to help with any problems that may arise.
However, we'd like to thank you for your feedback on our after-sales service.
We make it a point of honor to be responsive and find solutions quickly when our customers encounter a problem.
If you have any questions or require further assistance, please do not hesitate to contact us. We'd be delighted to assist you.
A very pleasant day to you,
Thank you for your confidence,
The Plant and Stories team 🌿
We're very sorry for the delay in delivery, especially after you chose the fast option.
We fully understand your disappointment and would have liked everything to have gone smoothly.
Unfortunately, once the parcel has been handed over to the carrier, we no longer have complete control over its delivery, but we are always available to help with any problems that may arise.
However, we'd like to thank you for your feedback on our after-sales service.
We make it a point of honor to be responsive and find solutions quickly when our customers encounter a problem.
If you have any questions or require further assistance, please do not hesitate to contact us. We'd be delighted to assist you.
A very pleasant day to you,
Thank you for your confidence,
The Plant and Stories team 🌿
5
/5
★★★★★
Very fast the box is not broken
Kélian D.
purchased on 17/12/2024
Translated review
5
/5
★★★★★
Fast, careful shipment by UPS, too bad the postage is rather expensive! Quality products. Would recommend. Thank you very much! Thank you so much!
Corinne C.
purchased on 14/12/2024
Translated review
5
/5
★★★★★
The site is very well designed and easy to navigate.
Wilfried C.
purchased on 17/12/2024
Translated review
5
/5
★★★★★
Great and divers choices of plants. All plants was perfectly protected and shipped.
Laurent L.
purchased on 14/12/2024
Translated review
5
/5
★★★★★
I'm absolutely delighted with my purchase, I received my parcel quickly and packaged with great care, it was the first time I'd ordered and it's a wonderful discovery!
Nastasja P.
purchased on 12/12/2024
Translated review
5
/5
★★★★★
Very happy with my purchase. Plant in good condition, even arrived with new leaves appearing 🙂 Well cared for and fast delivery (better for plants!)
Gozde C.
purchased on 25/11/2024
Translated review
5
/5
★★★★★
The parcel arrived,well packed and protected . the plants are superb . only bemol the follow-up with ups .colis in waiting on corbeil essonne.plusieurs messages of the deliveryman(the statute of your parcel changed) delivery envisaged the 16/12 and finally delivered the 20/12
Agnes E.
purchased on 11/12/2024
Translated review
4
/5
★★★★☆
Super! The material is top notch. Delivery was perfect. However, a little problem with a plant, I sent a message on insta and one to customer service, no response ... I understand that I don't have much time this holiday season.
Delphine Z.
purchased on 29/11/2024
Translated review
5
/5
★★★★★
Top customer service despite a small break in my order. Delighted with my product and a more than magnificent hoya.
Axel G.
purchased on 04/12/2024
Translated review
5
/5
★★★★★
The substrate is top
Gregory W.
purchased on 28/11/2024
Translated review
5
/5
★★★★★
All the plants were perfectly packaged and arrived in perfect condition. All of good quality and good root systems overall. Very satisfied!
Pauline L.
purchased on 10/12/2024
Translated review
5
/5
★★★★★
Planted beautifully, impeccable packaging always so happy with my purchases. I'm never disappointed 🌱
Virginie H.
purchased on 30/11/2024
Translated review
5
/5
★★★★★
I love this little company that delivers beautiful, healthy plants in record time. I will continue to order from them again and again!
Mekiya O.
purchased on 29/11/2024
Translated review
5
/5
★★★★★
Very good, as with every order.
Vanessa G.
purchased on 29/11/2024
Translated review
5
/5
★★★★★
Order received without problem, quality product. I recommend and will recommend this site.
Jeremy B.
purchased on 05/12/2024
Translated review
5
/5
★★★★★
Perfect, thank you very much
Vincent B.
purchased on 29/11/2024
Translated review
5
/5
★★★★★
The cuttings arrived in perfect health for acclimatization in a new environment... and... the package was ideally packed... the plants suffered no shocks.
Catherine M.
purchased on 29/11/2024
Translated review
5
/5
★★★★★
Delivery delay handled very well by the after-sales service, which was very responsive and followed up very well after receipt. Highly recommend!
Justine N.
purchased on 29/11/2024
Translated review
5
/5
★★★★★
Very satisfied! My plants are beautiful
Laurence C.
purchased on 30/11/2024
Translated review
5
/5
★★★★★
Received quickly and as described, great
Alexis P.
purchased on 10/12/2024
Translated review